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Senior Salesforce Technical Consultant Resume

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Scottsdale, AZ

SUMMARY

  • About 7+years of experience in Software Development & System Analysis.
  • Extensive experience in SFDC Administration, Creating Roles, Profiles, Page Layouts, Workflow Alerts, Approval Rules, Report generation, Validation rules, Dashboards and Tasks.
  • Good experience in developing salesforce Lightning Apps, Components, Controllers and Events
  • Experience working with Apex classes, Triggers, Visual force pages, Controllers and Test methods
  • Experienced in Service Cloud, B2B Commerce cloud, Sales cloud for all partner portal, customer portal.
  • Experience on working with LWC, AURA Frameworks.
  • Experience in declarative development using Flows and Process Builder.
  • Hands on experience in Administration setup and Force.com, Eclipse IDE, Apex, Visualforce and integration tools like Apex Data Loader, Mule Soft etc.
  • Good hands on experience on Wave Analytics
  • Experience in end - to-end SFDC project deliveries including requirement gathering and understanding, solution designing, development, data migration, deployment as well as user trainings.
  • Experience in Devops activities like Build Deployment, build management, Test/Dev system setup.
  • Experience in realizing the business requirements to design on Salesforce.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Detail, lookups, Entity Relationship data model, Pages & Workflow rules, triggers and Email alerts.
  • Good Experience in migrating code to different sandboxes and production
  • Use AutoRabit, Jenkins as Continuous Integration tool.
  • Intensively involved in all parts of SDLC (Scrum).
  • Participated in Sprint Planning, Daily Scrum Meeting, Sprint Review, Retrospective Meeting and Backlog grooming.
  • Hands on Experience in working on Agile Scrum development life cycle.
  • Well Versed in using Version control tools (GIT, SVN)

PROFESSIONAL EXPERIENCE

Confidential - Scottsdale, AZ

Senior Salesforce Technical Consultant

Responsibilities:

  • Senior software application design, development, administration and integration efforts involved with Salesforce Applications.
  • Onboard new initiative at Confidential called Confidential Retirement Solutions, setup and configure business process to support ARS.
  • Created and published a new partner community portal on Salesforce that lets Confidential interact with partner community users.
  • Collaborated with senior leadership (VP level) to formulate consensus product vision, roadmap, architecture and key milestones to ensure on-time delivery.
  • Created architecture blueprints and data flows, financial management and reporting.
  • Built data integration strategies to link Salesforce with existing applications such Dropbox, Marketo, Marketing Cloud, Mitel CTI, GoToMeeting and many other AppExchange packages.
  • Frequently worked with C-Level executives and business stakeholders in making decisions around Buy vs Build, short/long term strategic roadmap, provide recommendations on best practices and preferred approaches, schedule, and perform software improvements and upgrades for optimal performance.
  • Building a shopping experience to users to buy insurance by using Commerce cloud, experience cloud, LWC & flows.
  • Working closely with Business team to understand their needs and help them to achieve more user satisfaction my resolving issues in less time.
  • Implemented dispatcher trigger framework to replace existing model.
  • Worked on complex issues to optimize code to solve existing issues like CPU timeouts and SOQL 101 exceptions, which are long pending in backlog.
  • Developing new LWC components and integrating them with B2B commerce cloud.
  • Helping/Guiding Interns and junior developers to understand Salesforce as a system and its best practices.
  • Code reviews of stories developed as part of the sprint.
  • Test class framework review to optimize which was causing SOQL 101 exceptions.
  • Combining Standard Salesforce OOTB features and Triggers to avoid salesforce governor limits
  • Working on User stories and defects as per sprint planning and getting them pushed to production on weekly basis.
  • Working on to replace existing legacy system with Salesforce and end user trainings.
  • Building reusable Apex logic with best design principles to minimize redundant code
  • Worked with business users and analysts for requirements gathering, analyzing requirements and documenting functional and non-functional requirements.
  • Worked on Apex Classes, Controllers (Custom, Extension) and Triggers on various object customization for various user stories.
  • Customized Lightning components on custom Account portal type community.
  • Written SOQL, Relationship, Dynamic queries for Custom offer management system built on Force.com using Apex classes, Triggers, Visualforce, and Web-Services.
  • Developed Visualforce pages, Components and Dynamic Components using PageBlock, InputField, ActionFunction, ActionSupport native components and used custom JavaScript and CSS in the visual force pages for client side validation and rich UI.
  • Worked on JavaScript, Suitescript to solve service level issues when connecting between Salesforce & NetSuite.
  • Created Dashboards using Data Sets, Data lens in Einstein Analytics as per the requirement.
  • Working on Agile environment and Kanban approach to track sprint status.
  • Used JIRA as project management tool and track the same issue status.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Used GIT Enterprise as our code Repo.

Environment: AGILE, JavaScript, Suitescript, Jenkins, SOQL, Git, Jira, XML, IoS

Confidential - Salt Lake City, Ut

Salesforce Technical Consultant

Responsibilities:

  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related activities, Creating Tasks, Time-dependent actions, Email Alerts, Field Update to implement business logic.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
  • Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
  • Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects
  • Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement
  • Used JIRA as a project management tool

Environment: AGILE, Saleforce.com platform, Apex, Lightning, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Sandbox, Eclipse IDE Plug-in.

Confidential - Dallas, TX

Salesforce Developer

Responsibilities:

  • Created Custom objects to build new application functionality in the Salesforce.com.
  • Developed Apex Classes & Triggers to implement the business logic as per the requirements.
  • Implemented the Object Model (Custom Objects and Standard Object Extensions), Record Types, Relationships (Many-to-Many using Junction Objects), Formula Fields, Rollup Summary Fields, Profiles, Roles, Users, Security (Sharing Rules, Organization Wide Defaults), Page Layouts, Custom Tabs and Reports.
  • Implemented Salesforce 1 mobile app and made changes according to the requirement.
  • Migrated data into Salesforce using Import Wizard and Data Loader.
  • Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
  • Deployed code from Sandbox to UAT to Production and was part of release activities and UAT.
  • Extensively worked on data merging between Orgs.
  • Migrate the data in excel sheets into CRM using Import/Export Wizard and Data Loader.
  • Developed custom reports based on the requirement.
  • Responsible for daily client calls, status reports and organizing customer visit to facilities.
  • Preparation of Automation scripts for test cases as per user stories.
  • Performed cross-browser testing for the web interface using Selenium WebDriver
  • Check, and verify the Configuration file written in XML at application level
  • Member of Defect Change Control Board
  • Analyst on Agile Scrum Team, providing project estimates, Gap Analysis, Risk Assessments, and Traceability.
  • Preparation of Cross-referenced Traceability Matrix

Environment: AGILE, JIRA, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Data Migration, Oracle, Git.

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