SUMMARY

• Over 7 years of experience in IT industry with over 5 years of experience in Salesforce.com CRM Platform in both functional and technical roles.
• Experienced in all phases of Salesforce Software Development Life Cycle (SDLC) and project life cycle processes from analysis, design, development, testing, implementation and maintenance of standalone object oriented enterprise applications.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions, Role Hierarchies and Sharing Rules
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force App Exchange and JAVA and C# on demand.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the client’s requirement and functionality.
• Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Experience in working with Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.
• Strong knowledge about Sales cloud, Service cloud,Marketoconfiguration and customization and good understanding with Client/Server architecture, Object-Oriented design techniques and web application design.
• Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete.
• Experience working with Salesforce.com sandbox and production environments.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language and browse data model schema, custom objects, fields, build and test SOQL queries also performing data migration from Legacy Systems using Data Loader.
• Worked on Change sets, Packages, Eclipse,ANTmigrationtool for deploying apps and several other components

TECHNICAL SKILLS

SalesforceTechnologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production), Marketo.

Other Programming Languages: Java, JavaScript, HTML, XML, C, C++, C#,SQL

Databases: MS SQL Server 2005/2008, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows 2000/ XP Pro/ Vista, Windows Server 2000/ 2003/2008

PROFESSIONAL EXPERIENCE

Confidential, Des Moines, Iowa

Sr Salesforce Developer

Responsibilities:

• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics and provided daily user support
• Responsible for Salesforce.com Development and Administration in the organization and translate business requirements into well designed solutions that best leverage the platform.
• Worked on various Sales force standard objects like Accounts, Contacts, Leads, Reports and Dashboards Case, Solutions and Opportunities Created user Roles and Profiles, security controls and shared settings.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface and conducts code review for on-going projects to ensure high quality code and design patterns.
• Setup smart campaigns in Marketo to adjust data, setup alerts from forms filled.
• CreatedLightningComponent Tabs and Visual force Tabs and worked with SF Chatter.
• Worked with Integration and web services.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented Apex Triggers with SOQL queries and created workflows like email alerts and field updates.
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.
• Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Created custom components to be used in visual force pages and visual force email templates.

Environment: Saleforce.com platform, Apex Language, Apttus CPQ, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Memphis, Tennessee

Sr. Sales force Developer/Admin

Responsibilities:

• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates and analyzed the business requirements and mapped to Salesforce.
• Used Salesforce Dashboards to provide real-time campaign reporting and deliver insights for immediate results.
• Design intuitive Tableau dashboards that provide clarity to business problems and illustrate areas of success and opportunity.
• Lead projects to provide analytics insights support Intuit’s business clients.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Analyzed, Designed and Build using SOQL, APEX, Visual force Page, Triggers for enhancing the existing functionality of Flextronics Apttus Contract workbench
• Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products per the needs of the organization.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Created Visual force pages and Visual force components to achieve custom functionality.

Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Confidential, Bloomington, MN

Salesforce.com Developer/Admin

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed and deployed dynamic workflows, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on data integration, data clearing, data transfer from third party API’s with requested permission sets using APEX data loader.
• Working with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration.
• Experience integrating salesforce.com with other apps.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Worked in Agile methodology to reach different business requirements.
• Created Visual Force pages and components to render data from associated controllers as needed.
• Developed Triggers to handle bulk records within the governor limits to automate business logic.
• Development of SOAP and REST based web services used for custom development.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Implemented Test Classes to cover positive and negative use cases for Classes and Triggers and achieved close to 100% coverage.
• Performed IDE and Deployments across sandboxes and to Production Instance.

Environment: Salesforce.com Enterprise edition, Marketo, Force.com, Eclipse IDE Plug-in, Apex Data Loader, Apex language, Visual force (Pages, Components & Controllers), SOQL, SOSL, HTML, Java Script, Apex Triggers, Reports, Custom objects, Security controls, Email Services.

Confidential, Wisconsin, WI

Sales force Developer

Responsibilities:

• Experience in gathering requirements and doing configuration and customization per business requirement
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Cases, solutions and created custom fields & objects as per the requirements
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom pick list fields.
• Created custom links andMany-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages
• Defined objects and Field Level Security for different profiles
• Implemented Case Assignment Rules to direct the case to appropriate groups
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues
• Created productive documents which will be used by rest of the team to have better understanding of the related system, Salesforce.com CRM
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts to implement business logic Provided Case Management by Configuring Email-to-Case for end user to submit a case
• Used Apex data loader to Insert, Update, and Import data from Microsoft Excel into Salesforce.com

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, S-Controls, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential, Dover, NH

Jr. Sales force developer

Responsibilities:

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Worked with variousSalesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Hands on experience in developing workflows, generating emails.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements
• Created Object and Field level security to hide the critical information on the profile users.
• Supported the data migration activities for migration of the data from various business sources withthe support of Salesforce CRM.
• Created emailtemplates, approval processes, approval page layoutsand definedapproval actionson them to automate the processes.
• Configured and customized Salesforce.com using standard setup tasks as well as developed Apex coding which includes Triggers, classes, classes for custom controllers and controller extension.
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.

Environment: Salesforce.com platform, Force.com IDE, Apex, Visualforce, Dynamic Visualforce pages, validation-rules, Workflow-rules, Trigger, SOSL, SOQL, Custom Metadata Types, JavaScript, Data Loader, Email Services, Security controls, HTML, Eclipse IDE Report, Dashboard.

Confidential

Java Developer

Responsibilities:

• Performed analysis and created UML diagrams, class diagrams and sequence diagrams using MS-Visio.
• Identified the Business Requirements of the project.
• Web application is developed using the Struts MVC framework.
• Used JSP to create login page, user profile, and account information pages.
• Wrote Custom tags and Tag Library Descriptor (TLD) for encapsulating dynamic functionality and used JSTL tags for populating data on the JSP.
• Developed Stored Proceduresextensively used XPath for finding information in an XML document.
• Developed message driven beans (MDB)'s for receiving the messages from other systems.
• Developed DAO layer using JDBC and wrote several SQL queries to store and retrieve results from database.
• Apache Tomcat server administration.
• Developed Unix Shell Scripts to perform administrator related tasks.
• Used Java Swing for developing internal GUI applications.

Environment: Core Java, Swing, RAD, Servlets, JSP, Custom Tags, Structs, Java beans, EJB, JDBC, Oracle, XML, JMS, IBM Web Sphere, Net Beans, WSAD, Rational Rose, Unix, Shell Scripting.