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Sr Salesforce Developer Resume

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Atlanta, GA

SUMMARY

  • Over 8+ years of experience in different roles of a software development life cycle including 6+ years of experience in Salesforce.com CRM, Service Cloud and Force.com Platform with proficiency as Administrator, Developer and Consultant.
  • Hands on experience in Confidential development using the APEX classes and Triggers, Visual Force Page, Components, SOQL, SOSL, Force.com API.
  • Configured, Implemented, administrated and maintained the salesforce.com platform.
  • Experience in performing tasks like Consigning Roles, creating Profiles, Queues, Public Groups, Sharing Rules, Users, Permission Sets.
  • Implemented security and sharing model which is used to finely control the user's access to different data. Configured the permissions based on organizational hierarchy.
  • Proficient in dealing with the functionalities related to the Service Cloud and Sales Cloud.
  • Proficiency in Confidential Administrative tasks like Custom Objects, Custom fields, Formula Fields, Validation Rules, Field Dependencies, Email Templates, Process Builder Flows, Email Services, Approvals, Custom Report Types, Reports, Dashboards, Workflows, Email Alerts, creating Relationships between Standard and Custom objects, Entity Relationship Diagrams, Record Types, Page Layouts, Tasks and Events.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
  • Developed various Custom Objects, Tabs, Entity - Relationship data model, validation rules, Components and Visualforce Pages.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
  • Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Extracted the data from Salesforce.com application into the external databases (Oracle 10g) for generating large data reports.
  • Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need.
  • Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
  • Results-oriented individualwho views challenge asan opportunity.
  • A strong team player capable of working independently withexcellent communication, Analytical, and Inter-personal skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visualforce Pages, Visualforce Component and Controllers, Salesforce1, Salesforce Communities, Chatter

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector and AJAX Toolkit

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, CPQ, Dashboards, Roles, Security, Field updates, reports

Languages: Apex, C, Java, VB, Informatica, Castiron

Web Technologies: HTML, CSS, Java Script

Platforms: UNIX/Linux, Windows NT / 2000 / XP Pro / Vista /

Office Tools: Microsoft Project, MS Visual Source Safe, MS Visio, MS Office

IDE and Editors: Eclipse, My Eclipse and Force.com Eclipse IDE

Database: SQL Server and MYSQL

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr Salesforce Developer

Responsibilities:

  • Working as Confidential developer for multiple Business applications communicating with internal clients and 3rd party software's for external clients.
  • Worked with end users and business analysts for requirements gathering, analysis and provided design inputs.
  • Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
  • Proficiency in Single Sign on (SSO) configuration on ETL Informatica Cloud.
  • Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
  • Worked with SOQL and SOSL queries for larger database DML operations.
  • Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
  • Hands on experience with Service Cloud, Sales Cloud and Chatter, Database administration, managing tablespaces and DB objects.
  • Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.
  • Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects and Custom Objects.
  • Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs.
  • Strong experience in implementing Salesforce.com MVC in the application customizations for separating Data persistence, UI and business logic.
  • Written Apex Classes, Custom & Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
  • Developed Visualforce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
  • Interacted with various business user groups for gathering the requirements for CRM implementation.
  • Created record types and assigned Page Layouts based on the profile to the record type.
  • Enabled SAML based Single Sign-On in the Production and Sandbox for authentication.
  • Developed Reports and Dashboards for various business users on Opportunity, Cases and Accounts.
  • Used Data Loader to bulk load data into Salesforce.com from other databases and CSV files.
  • Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.

Environment: Salesforce.com, Service cloud, Linux, Apex, Visualforce, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, CRM, Dashboards, Data Loader, JavaScript, HTML, AJAX, CSS, Force.com IDE, Git, Windows XP, windows 7.

Confidential, Minneapolis, MN

Salesforce Developer

Responsibilities:

  • Worked closely with business partners to realize the full capabilities of Salesforce.com CRM.
  • Performed the roles of Salesforce.com Developer and Administrator in the organisation.
  • Implemented Customer Portal for various business requirements.
  • Worked on maintaining the functional areas of Accounts, Contacts, Leads, Campaigns, Opportunities, Chatter, Cases and solutions.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Reports and Dashboards.
  • Involved in salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
  • Created Formula Fields, Validation Rules, Workflows and Approvals for the flexibility and functionality of force platform application.
  • Developed Workflow Rules for various Tasks, Field Updates and Email alerts as per the requirement.
  • Used Field Level Security, Profiles and audit trail setup to ensure that protected data is only with authorized users. Strong experience in working with Security framework.
  • Performed Integration Testing by adding all modules together for the web based application.
  • Written SOQL queries against force.com API.
  • Used Force.com Eclipse IDE plug to develop and deploy the Apex classes/Triggers and Controller classes.
  • Customized Triggers, Apex classes to achieve the complex business functionality.
  • Coded APEX Triggers and S-Controls, created rule based automated workflows.
  • Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Created Visual Force Pages with responsive design using company CSS and Style-sheets with the help of jQuery and Static resources.
  • Generated different Reports like Standard, Summary and Matrix for quarterly and half yearly sales.
  • Performed Data Migration from legacy system to Force.com with knowledge of Data Mapping using Apex Data loader & CSV files.
  • Code deployment was done using the Eclipse IDE, Deployment Change Set and Snapshot.

Environment: Saleforce.com platform, Visual force (pages, component & controllers), Apex language, Data loader, Html, Java script, Workflow & Approvals, Reports, Custom Objects, Custom tabs, Email services, Security controls, Sandbox data loading, eclipse ide plug- in, windows XP.

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

  • Performed the detailed analysis of functional and technical requirements; designed & deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. Demonstrated ability to translate customer requirements into specification.
  • Provided data access reports to Compliance and Security ensuring that data and roles are properly defined and transparent.
  • Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Used field level security along with page layouts to manage access to certain fields.
  • Introduce Salesforce Mobile for the corporate Blackberry and iPhone users in order to use several tools on the go.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Deploy Sandbox to live production Org And data load/migration using CastIron & Informatica Cloud, Apex DataLoader, DBAmp.
  • Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.

Environment: Salesforce CRM, Apex Language, Visualforce Pages, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java Script, CSS, Web Services, SOAP, UI, Eclipse, SOQL, SQL SharePoint.

Confidential, West Chester, PA

Salesforce Developer / Administrator

Responsibilities:

  • Working as Confidential developer and Admin for multiple Business applications communicating with internal clients and 3rd party software's for external clients.
  • Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
  • Interacted with various business team members to gather and documented the requirements.
  • Proficiency in Single Sign On (SSO) configuration on Informatica Cloud.
  • Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
  • Worked with SOQL and SOSL queries for larger database DML operations.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
  • Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
  • Implemented in detail for setup for users in such a way that Campaigns help users to evaluate each marketing activity.
  • Hands on experience with Service Cloud, Sales Cloud and Chatter.
  • Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
  • Building reusable components and controls in e-Commerce (B2B and B2C) portals.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Force.com Platform, Apex classes, Triggers, Batch, Scheduler, Salesforce.com Custom/ Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, CPQ, Email Services, Security Controls, HTML, Java Script, CSS, WSDL, SOAP, XML.

Confidential

Oracle Hyperion Developer

Responsibilities:

  • Analyzed, designed and optimized the load rules to improve the Dynamic database updates and to optimize the Essbase database cubes performing the calculation scripts in order to calculate the data present in the Essbase cubes, Smart view, Forecasting and to Calculate Dynamic Time Series data.
  • UpgradeHyperionSystem 7.1.3 to 9.3.1 in the development server and migrate the reports from system 7.1.3 to 9.3.1.
  • Analyzed user requirements and involved in the process of finalizing dimensions for cubes. Extensively involved in designing and modifying the outlines for Essbase Applications.
  • Developed Batch scripts and Rules files to upload dimensions and data to Essbase cubes. Optimized Data Loads and Calc Scripts by applying various techniques.
  • Involved in developing web forms applications, Assigning Security, Workflow procedures and developed several Essbase Planning applications which suit the business and for best performance.
  • Developed MaxL Scripts to automate daily backup and consolidations of monthly data. Created MaxL scripts to update outlines in batch, load data and execute calc scripts, during maintenance.
  • Technical support for existing cubes, problem identification, resolution and documentation. Developed reports using Hyperion Financial Reporting.
  • Involved in Administrative activities such as setting up users, Security groups and access filters to set the security policy and to ensure maximum security.

Environment: Hyperion Essbase 9.x/7.x, Hyperion Planning 9.x, EAS, Hyperion Financial reporting 9.x, Hyperion Application Link, MS Excel Add-in, ESSCMD, Windows 2003/2003 R2.

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