SUMMARY

• Over 5+ years of diverse experience as Business Analyst in Software Development Life Cycle (SDLC) using various methodologies ranging from traditional to Agile, RUP and applying them for Business Analysis.
• Business Analyst with solid understanding of Business requirements gathering, Business Process flow and Business Process modeling.
• Excellent Business writing skills in writing Business requirements document, Use Case Specifications, Software Requirements Specification (SRS), Data Dictionary, Workflows and Unified Modeling Language (UML) diagrams.
• Expertise in modeling using Use Case Diagram, Sequence Diagrams, and Activity Diagrams.
• Conducted Joint Application Development (JAD) sessions and worked with executives, developers, and end - users to define the exact requirements needed by a software solution.
• Skilled at performing GAP Analysis, User Acceptance Testing (UAT), and SWOT Analysis.
• Ability to manage multiple projects in parallel.
• Knowledge of RDBMS concepts and exposure to various databases systems like MS SQL Server, and MS Access.
• Knowledge in developing reports using Crystal Reports.
• Experience in data validation by writing SQL Queries.
• Excellent command on writing nested queries and complex joins against Databases.
• Advanced knowledge of computer applications including MS Office (Excel, Word, and Outlook).
• Extensive experience in testing system performance against user specifications by creating test cases and test scripts in order to conduct User Acceptance Testing (UAT).
• Skilled in using Doors (Requirements management), Enterprise Architecture, Microsoft Visio (Diagrams and Modeling), Clear Quest (Change Management).
• Good communication and customer service skills, Responsible, self-motivated and organized, Excellent written and verbal skills
• Ability to work independently and as a team and put in extra effort to provide quality work in short period.

TECHNICAL SKILLS

Business Process Modeling: Waterfall, RUP, Agile methodology

Databases: - Oracle, SQL Server, My SQL, MS Access

Reporting Tools: - Crystal Report

Requirement Tools: -Doors

Modeling Tools: -MS Visio, Enterprise Architect, Star UML, Rational Rose MS Office suite

Programming: - HTML, SQL, PL/SQL clear case, clear quest

PROFESSIONAL EXPERIENCE

Business Analyst Scrum Master

Confidential, New York, NY

Responsibilities:

• Lead business initiatives including brainstorming on new functionality for current systems.
• Involved in Software Development Life Cycle using Agile (SCRUM) methodology.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use Case.
• Created use case scenarios and documents work flow and business process.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML Use Cases using Microsoft Visio.
• Used Doors to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.
• Prepared test cases, test plans, test strategies, traceability matrix for QA team.

Environment: SCRUM, Microsoft Visio, Doors, MS Word, MS Excel.

Business Analyst

Confidential, New York, NY

Responsibilities:

• Worked with the SME’s, Stakeholders, Project Manager and senior Business managers in defining, documenting and diagramming the business needs and Business Process flow.
• Used the guidelines and artifacts of SCRUM to strategize the implementation of SCRUM process effort in different iterations and sprints (Definition, Development and Deployment) of the SDLC methodology.
• Involved in analyzing and new modules (CPOE, Patient Portal, Documentation management System) and enhancements in existing module (Administration, Physician) of the application.
• Acted as a liaison between subject matter experts, system users and managers to gather requirements, worked with technical architects to provide assistance in understanding requirements.
• Conducted JAD sessions to refine prototypes, prioritize and time-box use cases with management, SMEs (Subject Matter Experts), users and other business managers.
• Involved in reviewing existing documentation for current systems to create AS-IS and TO-BE processes for Gap analysis
• Created Business Requirements Document (BRD), Screen Mockups, Use Case Document, Use Case diagrams, Activity Diagrams and Flow Charts.
• Generated initial use-case diagrams using UML in MS Visio.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and upcoming deadlines.
• Performed Change Request Process to handle the changes in the requirements of the application.
• Involved in creating Prototypes for the different modules of the application to help Stakeholders and Business Users Visualize the application.
• Worked extensively with the QA (Quality Assurance) team for designing Test Plan and Test Cases.
• Involved in using Quality Center for tracking and managing the defect.
• Performed manual Back-End testing by writing SQL Queries code for validating user information in the tables.
• Conducted functional walkthrough, User Acceptance Testing (UAT) sessions, and supervised the development of the user manuals for the customers.
• Coordinated with the development team, data warehousing team and QA team throughout all phases of the SCRUM methodology.

Environment: HTML, SQL Server, SCRUM, MS Project, MS PowerPoint, MS-Word, MS-Excel, Quality Center 9.2, MS Outlook.

Business Analyst

Confidential, VA

Responsibilities:

• Implemented SDLC, which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
• Involved in development & documentation of Software Requirements Specification (SRS).
• Involved in JAD sessions with business and technical units.
• Involved in the design and implementation of web based marketing tools.
• Prepared Use Case surveys, briefs and specification for all the functional requirements identified (FRD).
• Worked extensively in Visual Basic, SQL Server, MySQL and MS-Access.
• Modeled the detailed design of the system using UML and Rational Rose, Use Case Diagrams, Sequence Diagrams and Activity Diagrams.
• Handled requests for proposals, making presentations to customers, and negotiating project timelines and deliverables.
• Experience in handling Data namely Extraction, Transformations of data from multiple sources & Loading into Data Warehousing.
• Assisted in formulating testing documents like Test Plans, Test scripts, Traceability matrix and Test summary report.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Documented information such as project status reports, memos and project specifications.
• Prepared reports using Business Objects, documented Technical Specification documents and discussed it with the users.
• Involved in various groups for improvement in business processes.
• Assisted in system and user acceptance testing (UAT).

Environment: Windows, HTML, MS Office (PowerPoint), MS Excel, Rational Tools, SQL.

Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Analyzed, defined and managed stakeholder needs.
• Conducted individual and group (JAD) sessions with business stakeholders and technical units.
• Helped develop use cases, project plans and to manage project scope.
• Assisted in building the business analysis process model using DFD’s.
• Worked extensively with RUP methodology and Rational Suite Analyst Studio using Rational Rose, and Rational Requisite Pro.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Provided strategic support in development of detailed project plans, work assignments, target dates etc.
• Research operational procedures and methods and recommended procedures for improvement with an emphasis on automation and efficiency.
• Provided key project inputs by working with users in defining the project and system requirements.
• Played a key role in the planning, testing, and implementing system enhancements and conversions.
• Assisted Test Lead, Testers understanding business process and help them successful completion of Unit Testing, Integration Testing and Requirements Testing.
• Played a major role in developing the user manuals.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint), Rational Rose, RUP, Rational Requisite Pro, SQL, SWOT analysis, GAP Analysis.