SUMMARY:

• Lead Software Quality Assurance Analyst with 10+ years of experience in Software Quality Assurance in Web, Client - Server and Mobile Apps with exposure of working in the Retail/e-Commerce, Legal and Insurance domains with clients in India, South Africa
• Well versed in Front-end, Functional, Integration, Regression and System Testing of Thick Client, Web and Mobile/Native Applications in Windows, Solaris, Linux, Mac OS, Android and iOS platforms.
• Well-versed in SDLC methodologies like Agile, Rapid Application Development and Waterfall models.
• Well versed in testing REST APIs using POSTMAN.
• Well versed in performing Data Validation in SQL, MySQL and NOSQL(CASSANDRA & Mongo DB) Databases.
• Well versed in creation and execution of Automation Scripts for REST APIs using JMeter
• Well versed in Planning and Conducting User Acceptance Testing.
• Well versed in Integration Testing on UNIX/LINUX platforms.
• Experienced in using HP Quality Center, HP ALM, Rally and JIRA as a Test Management tool.
• Experienced in Execution and Analysis of failed Automated Scripts of Web/Client Server applications developed using Python and Java/Selenium.
• Experienced in creating and executing Automation Scripts for Web Applications using TMX Test Partner.
• Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) methodologies.
• Train/Mentor new hires/juniors on fundamentals of Quality Assurance. Conducted knowledge-sharing sessions for existing team members to further enhance their skills.
• Experienced in Team Management and Project Management.
• Excellent Written and Verbal communication skills along with Customer facing Experience.
• Good Team Playing spirit and willingness to learn while being resourceful in deploying technical and interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential, California

Lead Software Quality Assurance Analyst

Responsibilities:

• Actively participate in Requirements/Use case analysis with the team and the Product owners in Elaboration phase.
• Created QA sub-tasks with right estimates for the user stories in JIRA and assign the same to the Team members across Onsite and Offshore.
• Actively participate in Walkthrough, Scrum and Defect Triage Meetings.
• Coordinated and led the Onsite/Offshore Testing Team of size 8 resources and acted as the single point of Contact for all activities related to the Project.
• Perform Capacity Planning and
• Created Test scenarios from User Stories and authored Test Cases.
• Performed End to End and comprehensive testing of the mobile and tablet site of Kohls.
• Performed ATG Application validation of BCC, CSC and Endeca Search functionality.
• Perform validation of Webservices and REST APIs using SOAP UI and POSTMAN respectively.
• Validate the XML and JSON responses of the web services and Rest APIs.
• Validate data flow in the database by writing complex SQL Queries.
• Review the Defects reported by Onsite and Offshore Team and prioritizes the same.
• Involved in complete defect life cycle from Defect reporting/triaging/tracking it to closure.
• Identify the Regression Cases and work with Automation Team to create the Regression Suite and work on continuously enhancing the Regression Suite.
• Consolidate and Report the Testing Activities on a Daily/Weekly Basis to the IT and Business stakeholders.

Confidential, Wisconsin

Lead Software Quality Assurance Analyst

Responsibilities:

• Requirement Analysis, Test Scenarios and Test Cases Creation from Business and Functional Requirement Specifications.
• Actively involved in Requirements/Use case analysis with the team and the Product owners in Elaboration phase.
• Created QA sub-tasks with right estimates for the user stories in Rally.
• Created Test scenarios from User Stories and authored Test Cases.
• Perform validation of REST APIs using POSTMAN.
• Perform validation of Web services using SOAP UI.
• Validate data updates in the database by creating complex SQL Queries.
• Automate the Rest APIs using JMeter and share the same with external regression team.
• Actively participate in Walkthrough, Scrum and Defect Triage Meetings.
• Identify the Regression Cases and work with Automation Team to create the Regression Suite and work on continuously enhancing the Regression Suite.
• Consolidate and Report the Testing Activities on a Daily Basis to the IT and Business stakeholders.
• Create and publish the weekly and monthly Status Reports to the different Stake holders of the project.
• Coordinate and lead the Onsite/Offshore Testing Team of size 3 resources.

Confidential, California

Lead Software Quality Assurance Analyst

Responsibilities:

• Requirement Analysis, Test Scenarios and Test Cases Creation from Business and Functional Requirement Specifications.
• Coordinate with Business Users to analyze, review and understand Business requirements and create Test plans.
• Conducting walk through sessions of the Test Plan document with Business and PMO to facilitateQAsign-off.
• Work closely with the technical developers and Business Analysts within the team to ensure all requirements have been captured & tested correctly.
• Responsible for capacity planning/forecasting and resource allocation/alignment for every release.
• Guide the Offshore Team during all the phases of Release and act as a single point of Contact at Onsite for all the Clarifications from Offshore.
• Prepare Test Strategy, Test Plan, Test Coverage and Sign Off Reports.
• Review the Test Cases and provide the review comments for the same.
• Involved in Testing of Web Application on different browsers on both MacOS and iOS (iPad & iPhone).
• Review the Defects reported by the Team and update incase of any additional information is needed.
• Plan, conduct and assist the Business Users during User Acceptance Testing.
• Actively participate in Walkthrough, Scrum and Defect Triage Meetings.
• Identify the Regression Cases and work with Automation Team to create the Regression Suite and work on continuously enhancing the Regression Suite.
• Consolidate and Report the Testing Activities on a Daily Basis to the IT and Business stakeholders.
• Create and publish weekly and monthly QA Defect and Status Reports to the different Stake holders of the project.
• Coordinate and lead the Onsite/Offshore Testing Team of size 5 resources.

Confidential

Lead Software Quality Assurance Analyst

Responsibilities:

• Coordinate/Lead the Offshore Testing Team of size 15 resources working on different tracks of the same product(Client Server, Mobile Site, Tablet Site, Mobile App & Web Services).
• Responsible for capacity planning/forecasting and resource allocation/alignment for every release.
• Participate in the Requirements Gathering session with Onsite Team and Business Users.
• Guide the Offshore Team during all the phases of Release and act as a single point of Contact at Offshore for all the Clarifications from Onsite.
• Prepare Test Strategy, Test Plan, Test Coverage and Sign Off Reports.
• Test Scenarios and Test Cases Creation from Business and Functional Requirement Specifications.
• Review the Test Cases and provide the review comments for the same.
• Involved in Testing of Thick Client, Web and Mobile Applications on MacOS and iOS (iPad, iPhone & iPod).
• Identify the Regression Cases and work with Automation Team to create the Regression Suite and work on continuously enhancing the Regression Suite.
• Guide the Automation Team with regard to the functionality of the module being automated.
• Execute Automation scripts developed using Python and analyze the failures and report the script issues to the Automation Team.
• Coordinate with the Onsite and Development Teams for Defect Triage and Deployment Activities.
• Involved in complete defect life cycle from Defect reporting/triaging/tracking it to closure.
• Review the Defects reported by the Team and update incase of any additional information is needed.
• Consolidate and Report the Testing Activities on a Daily Basis to Onsite Counterpart.
• Train/mentor new hires/juniors and conduct knowledge sharing sessions with the Team Members for cross skilling.
• Manage the team, onboard the resources and perform Appraisals for the Team.

Confidential

Senior Software Quality Assurance Analyst

Responsibilities:

• Coordinate/Lead the Testing Team and facilitate the requirements gathing at onsite.
• Responsible for capacity planning/forecasting and resource allocation/alignment for every release.
• Involved in requirements gathering and analysis with the business users.
• Interact with Subject Matter Experts, gather requirements and perform requirements analysis.
• Guide the Offshore Team during all the phases of Release and act as a single point of Contact for the all the Clarifications.
• Prepare Test Strategy, Test Plan, Test Coverage and Sign Off Reports.
• Test Scenarios and Test Cases Creation from Business and Functional Requirement Specifications.
• Perform Test Execution and update the same in HP Quality Center. Also review the execution/updates performed by offshore team in HP Quality Center.
• Involved in complete defect life cycle from Defect reporting/triaging/tracking it to closure.
• Review the Defects reported by Offshore Team and prioritizes the same.
• Create and maintain the Requirements Traceability Matrix (RTM) for every release.
• Prepare Daily Status Reports/Weekly Status Reports and share it across to all the stakeholders.

Confidential

Senior Software Quality Assurance Analyst

Responsibilities:

• Create and maintain Requirements Traceability Matrix (RTM) and System Requirement Specs (SRS)
• Test Scenarios and Test Case creation from Business and Functional Requirement Specifications.
• Prepare Test Strategy, Test Plan and Test coverage documents.
• Create Automation Scripts for Web Application using TMX Test Partner.
• Analyze and Fix Automated Test Scripts using TMX Test Partner.
• Cross Browser Testing of the Web Application across IE and Firefox.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Test Cases and Test Scenarios creation from Functional Requirement Specification document.
• Test Data Creation and Test Execution.
• Coordinate with the Development Team for Defect Resolution.
• Perform End-to-End testing on the product.
• Perform Feature Sanity for all the components of the product.
• Perform Functional, System, Integration and Regression testing of the product.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Test Cases and Test Scenarios creation from Functional Requirement Specification document.
• Test Data Creation and Test Execution.
• Coordinate with the Development Team for Defect Resolution.
• Perform End-to-End testing on the product.
• Perform Feature Sanity for all the components of the product.
• Perform Functional, System, Integration and Regression testing of the product.