SUMMARY:

• 20+ years of expertise in developing and implementing business and information technology roadmaps, strategies and architectures.
• I have the proven ability and experience to coordinate multi - million-dollar projects, budgets and direct daily operations while managing and motivating a staff of high-performance professionals. My career is dedicated to leveraging technology to create business solutions that contribute to bottom-line objectives.
• Proactive hands-on management and leadership style with the ability to create and foster a highly motivated ownership-oriented workplace. I have a solid record of accomplishment of successfully completing international projects on time and within budget.
• Overall design, development, testing and execution of an infrastructure consolidation and the creation of a shared application environments
• Re-negotiations with the third party vendors towards the overall maintenance and support of the infrastructure and business critical applications
• Creation and implementation of hardware and software standards, policies and a repeatable processes

PROFESSIONAL EXPERIENCE:

Confidential, Peachtree City, GA

Senior Manager

Responsibilities:

• Managing the high-performance Server, Storage and Backup Team of system engineers responsible for providing clear vision and direction, setting team’s goals and deliverables as well as for recruitment, development and retention of talents.
• Managing infrastructure in six data centers and a Hybrid Cloud Infrastructure in Amazon, Microsoft Azure and Cloud One focusing on operational excellence and service delivery.
• Managing total cost of server, storage and backup infrastructure; successfully reducing operational cost through storage infrastructure consolidation and servers virtualization.
• Managing vendor relation including negotiations and managing services, as well as hardware and software purchases and maintenance contracts for the IT Infrastructure.
• Creating and managing infrastructure and application support service level agreements (SLA).
• Brought in strategic focus with emphasis on short-term and long-term business needs. Identifying equipment replacement strategies and building three-year roadmaps.
• Establish and manage IT operations “best practice” including:
• Developing and delivering the Server, storage and backup infrastructure roadmaps.
• Developing and delivering hardware and maintenance standards for IT infrastructures (AD, Cloud services, Office365, VMware, UCS and HP servers, Linux RedHat, HP Servers, EMC SAN & NAS Storage, CISCO FC Directors, VERITAS NetBackup, Disk Appliances, and Symantec Altiris and Antivirus servers).
• Developing infrastructure monitoring process and policies.
• Developing Disaster Recovery and business continuity infrastructure plans and procedures.
• Developing infrastructure asset inventory tracking process, policies and controls.
• Developing Change Management and Release Management process and policies for the infrastructure and infrastructure applications.
• Manage application and infrastructure moves from the on-prem to Cloud PaaS and IaaS infrastructures
• Design and deliver backup to cloud infrastructure for multiple cloud provides
• Manage the Disaster Recovery infrastructure with accountability for availability of the Disaster Recovery infrastructure and business applications.
• Providing technical advice and expertise to the CIO.
• Accountable for recruitment and retention of talents as well as team building, development and direction, assignment allocation, and policies and procedures development.

Confidential, Trumbull, CT

IT Infrastructure Manager

Responsibilities:

• Established and managed effectively multi-million dollar budget
• Managed total cost of server, storage and backup infrastructure; successfully reducing operational cost through storage infrastructure consolidation while increasing the infrastructure availability to 99.9%.
• Established and managed effectively multi-million dollars infrastructure budget.
• Managed vendor relation including negotiations and managing services, as well as hardware and software purchases and maintenance contracts for the storage and backup infrastructure.
• Designed, architected, budgeted, and delivered a new IT server, storage and backup infrastructure that provided superior performance for a new and legacy applications suite.
• Designed and implemented highly available, resilient, DR operating environments.
• Identified equipment replacement strategies and roadmaps.
• Established and managed IT server, storage and backup infrastructure “best practice” including:
• Developing the server, storage and backup infrastructure roadmaps.
• Developing hardware and maintenance standards for enterprise server, storage and backup infrastructures (VMware, Linux RedHat and UNIX Solaris Servers, HP 3PAR SAN, EMC SAN & NAS Arrays, CISCO & Brocade FC Directors, Symantec NetBackup, and 5200 Disk Appliances).
• Developing server, storage and backup infrastructure monitoring process and policies.
• Accountable for patch management of PCI and security patches on enterprise servers to avoid financial fraud and to protect corporate and card holder information.
• Provided technical advice and expertise, and served as a resource regarding all aspects of the server, storage and backup infrastructure to the VP and CIO.
• Accountable for recruitment, retention, direction, team building and development and of IT talents.

Confidential, Hartford, CT

Assistant Director

Responsibilities:

• Charged with developing best practices, repeatable processes and procedures and incorporating the highest level of security standards for the enterprise.
• Managed the analysis of existing processes, procedures and policies throughout the enterprise to improve end-to-end service delivery.
• Managed the development and execution of a program which developed a streamlined and automated web based user interface to improve end-to-end IT request fulfillment. This program includes reducing and automating over 70 touch points throughout the enterprise, migrating over 100 application teams under single Remedy request tracking platform, streamlining an approval process and developing front-end interface utilizing SDLC best practices.
• Partnered with business stakeholders and offshore vendors to onboard and transfer resources as necessary to support corporate development, QA and operation support initiatives.
• Partnered with the key business stakeholders on development of security practice for role-based access that enhances access control to business applications. Process enforces necessary audits compliance requirements to ensure users are granted right access to right applications at all times.
• Managed development of user profiles improving application and software delivery to end users and offshore partners.
• Developed best practices and ensure adherence to SOX and IT Information Library compliance as well as State and Federal regulatory compliance.
• Tracked resource and financial allocation across project teams. Identify financial trends and recommend financial savings where applicable.

Confidential

IT Manager II

Responsibilities:

• Established and managed effectively $12 million Infrastructure and Application Budget including planning, forecasting, and monitoring against budget.
• Managed total cost of server and storage infrastructure; successfully increasing the infrastructure availability from 93% to 99.99%.
• Managed vendor relations including negotiations and managing services, hardware and software purchases and maintenance contracts successfully reducing maintenance cost by $900K annually.
• Created and managed infrastructure and application support service level agreements (SLA).
• Created equipment replacement strategies and three-year replacement roadmaps.
• Developed and delivered hardware and maintenance standards for enterprise server and storage infrastructures (AD Servers, DHCP, WINS, File & Print servers, VMware, Citrix, Linux RedHat and UNIX Solaris Servers, HP Servers, EMC SAN, NetApp NAS, McData & CISCO FC Directors, VERITAS).
• Developed server and storage infrastructure monitoring process, Disaster Recovery infrastructure and application plans and procedures and Change Management and Release Management process for the infrastructure and infrastructure applications.
• Managed $3 million dollars move of the Primary and Disaster Recovery data centers including location selection, selecting and directing of move vendors in multiple location, coordinating of data center build and moving of all infrastructure and applications into new facilities.
• Managed migration of the primary business application from US to Japan including purchasing and pre-staging the infrastructure and migrating application to the new platform.
• Provided technical advice and expertise to the CIO and COO.
• Accountable for recruitment and retention of talents as well as team building, development and direction, assignment allocation, and policies and procedures development.

Confidential, Hartford, CT

IT Manager II

Responsibilities:

• Established and managed the Performance and Capacity Planning Budget.
• Managed relations with 3rd party performance monitoring application vendors, negotiating application and maintenance contracts.
• Developed and managed capacity expansion processes to maintain over 5000 UNIX and Windows servers and EMC Storage infrastructures.
• Provided recommendations in the design of new technology solutions for internal customers; participated in server and infrastructure consolidation projects.

Confidential, Hartford, CT

Enterprise Architect

Responsibilities:

• Collaborated with key business and IT stakeholders to define enterprise infrastructure architecture principles, policies, standards and guidelines to support the business objectives.
• Designed and enhanced technology-based business solutions to support growth in the business.
• Developed IT strategies, successfully analyzing business needs and provided cost efficient solutions.
• Re-engineered Server configurations (SAS, VMWare) and engineered shared infrastructure environments - Weblogic, Oracle, Web Farms, VMWare, Citrix, SQL, File & Print.
• Engineered Patch Management and Server provisioning solutions to manage over 5,000 servers.

Confidential, Hartford, CT

Manager / Enterprise Architect

Responsibilities:

• Managed an Infrastructure Rollout Team responsible for planning of server and storage infrastructure moves and deployments into over 50 field offices.
• Managed over 400 servers and storage infrastructure responsible for availability, data security, the infrastructure backup, data archiving, disaster recovery and all field office data center operations.
• Negotiated and managed hardware and software purchases and maintenance contracts.
• Developed and managed Service Level Agreements (SLA) with internal customers.
• Developed and managed hardware, software and security standards as well as hardware refresh and upgrades process.
• Led infrastructure projects including a Y2K Infrastructure rollout, Windows 2000 and 2003 infrastructures deployment and deployment of Remote Access Solution.
• Led Windows 2000 and 2003 infrastructures deployments programs including the infrastructure and application rollouts and testing on new platforms.