SUMMARY

• Highly accomplished IT Product Owner and Business Analysthaving12+ yearsof experience in IT Industry inCPOE, Confidential, Finance and Healthcare Information Technology applications.
• StrongTesting and Application development background, which helps in easy liaison and translating requirements between business users and technical team.
• Solid career professional with demonstrable track record of success in driving projects from Initiation to Implementation phase.
• Solid 4+ years IT experience as product owner,business analystand9+ years IT experience in Testing,development and integration, technical design which helps in easy liaison and translating requirements between business users and technical team.
• As aProduct Ownerled the business analysis and product management of a complex Confidential forState of GA and CPOE
• Highly proficient in translating and organizing business requirements and product features into executable functional requirements in the form of Epics, User stories, and Tasks. Experience in understanding a business problem/opportunity and evaluating various inputs to help develop an effective solution.
• Provided necessary functional guidance and technical leadership to many technical/functional stakeholders for requirement gathering, design, development and various testing activities and drove the Confidential to successful implementation by leading all phases of System Development Life cycle / Product development lifecycle.
• Highly experienced in using techniques such as Product box, Elevator pitch for Product envisioning, Impact mapping, Product canvas for Collaborative chartering, Interviews, Persona Building for User research, MUSCOW, Story splitting for story mapping, Wireframes, Planning poker, Business value estimation game for Story Pampering, Capacity based sprint planning, User story mapping for Release planning.
• Planning meetings with scrum teams for Product backlog refinement, Sprint planning, Daily scrum meetings, Sprint reviews and Sprint retrospective.
• Experience in requirement Elicitation and Collaboration - Prepare for Elicitation, Conduct Elicitation, Confirm Elicitation results, Communicate Business Analysis Information and Manage Stakeholder Collaboration.
• Experience in various requirementElicitation techniqueslike Document Analysis, Business Rules Analysis, Collaborative Games, Interviews, Prototyping, Mind Mapping, Observation, Focus Groups, Requirement Workshops, Interface Analysis, Brainstorming, Survey / Questionnaire.
• Experience inPlanning- Business Analysis Approach, Stakeholder Engagement, Business Analysis Governance, Business Analysis Information Management and Identifying Business Analysis Performance Improvements.
• Experience inRequirements Life Cycle Management - Trace Requirements, Maintain Requirements, Prioritize Requirements, Assess requirements changes and Approve requirements.
• Experience inRequirements Analysis and Design Definition- Specify and Model Requirements, Verify Requirements, Validate Requirements, Define Requirements Architecture, Define Solution Options, Analyze Potential Value and Recommend Solution.
• Experience inSolution Evaluation- Define KPIs, Measure Solution Performance, Analyze Performance Measures, Assess Solution Limitations, and Assess Enterprise Limitations, Recommend Actions to Increase Solution Value.
• Experience inStrategy Analysis - Analyze Current State, Define Future State, Assess Risks and Define Change strategy.
• Experience in various Industry Oriented Techniques for Bench marking and Market Analysis, Non-Functional Requirements Analysis, Process Analysis and Modelling, Risk Analysis and Management, Root Cause Analysis, Scope Modelling, SWOT Analysis, FIT/GAP Analysis, Failure Mode Effects Analysis (FMEA) and SIPOC.
• Strong Experience in DBMS, SQL Queries, Relational Database Design, Relational Data Models, ER Model
• Demonstrated success in coordinating the test effort for online software projects. Knowledge of QA methodology, debugging, tools, standards, and some emerging test methods.
• Strong understanding of Healthcare IT and Confidential, knowledge of services / product development lifecycles. Demonstrated experience developing high quality test plans, test cases, test tools and proposals.
• Experience with test execution and bug tracking management software packages like ALM, Jira.
• Highly proficient in writing Business Requirements Documents, Non-Functional Requirements, Vision and Scope Documents, Functional Specifications, Systems Test Design Specifications, Systems Requirements Specifications, Process Flows, Swim Lane and repeatable business models (Use Case Models, Activity Diagrams, Sequence Diagrams, UML and Network diagrams).
• Experience in activities that relate to how well the delivered solution fulfils the requirements and business need. Supporting system testing and conductingUAT), and obtaining sign off.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Design (JAD) with IT Groups.
• Facilitating and Driving workshops and meetings with various stakeholders and Vendors for creation of RFI and RFP. Experience in developing business process flows to identify gaps in user requirements and systems functionality for COTS.
• Well-trained and experienced on various regulatory compliance like Affordable Care Act, HIPAA.

TECHNICAL SKILLS

Product Owner/Product Management: Product Management, Backlog Owner, Change Control, Team Engagement, Product Envisioning, Collaborative Chartering, User Research, User Story Mapping, Story Pampering and Release Planning.

Business Analysis: Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Life Cycle Management, Strategy Analysis, Requirements Analysis and Design Definition, Solution Evaluation.

Software Testing: Test Planning and control, Test analysis and design, Test implementation and execution, evaluating exit criteria and reporting, test closure activities.Black Box System Testing, Integration Testing, Interface Testing, System Integration Testing, Regression, User Acceptance Testing, Report Testing

Software Development Process: Waterfall, Agile/Scrum, V-Model

Project Management: Planning, Project Execution, Risk Management, Stakeholder Management, Managing Project Scope and Project Work, Communication Facilitation, Resource Planning, Conducting Tollgates

Software Requirements Management System: CaliberRM, Quality Center, HP ALM, JIRA, Clear Quest, IBM Rational toolset, Microsoft Team Foundation Server

Analytics: Oracle BI Publisher Enterprise, Omniture

Wireframes: Visio, Balsamiq

IDE: Eclipse, Netbeans, Visual Studio, Selenium IDE

Technical Development: C++, Java, C, Selenium, Microsoft SQL server, Oracle, MySQL, CCL

Documentation: MS Office Suite

Database: Oracle SQL Developer, TOAD, MySQL Workbench, Discern Visual Explorer.

Project management: Clarity, MS Project

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / Product Owner

Responsibilities:

• Drove the program from requirements to successful pilot implementation using Scrum.
• Trained case workers on system usage and functionality.
• Created executive summaries for top management for contingency options.
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, Vendors and Subject Matter Experts (SME’s). Authored Functional Specifications and communicated them to development and testing teams.
• Defined high level umbrella of program requirements to which individual project level requirements were tied to.
• Authored and reviewed Test cases, took part in Unit, System, Performance, Penetration, Release and User acceptance testing.

Environment: IE, Chrome, Firefox, Java, SQL developer, SQL, Reports, Oracle BIP, SOAPUI, Eclipse, XML, HTML, JAVA, JSP, Spring Framework, JSON Web services

Confidential

BA/QA Lead

Responsibilities:

• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s).
• Authored Functional Specifications and communicated them to development and testing teams. Handled and led project through the SDLC from requirements till Implementation Phase.
• Authored and reviewed Test cases, took part in Unit, System, Release and User acceptance testing. Facilitated User Acceptance testing (UAT) for the application as a Business User.
• Trained end users and client IT group on Daybreak functionalities.
• Estimate the testing to be done and negotiate with management to acquire the necessary resources. Recognize when test automation is appropriate and, if it is, then plan the effort, select the tools, and ensure training of the team.
• Identified factors affecting test effort like: Creating test plans, estimating the testing effort and schedule, test strategies or approaches, Sufficient project documentation, Usability, Reliability, Security, Performance, Complexity, Process, Life cycle, Time pressure.

Environment: Visual Basic, Visual C++, Korn shell scripting (for AIX), SQL Server

Confidential

QA Lead

Responsibilities:

• To test Confidential Feature Select (VFS) helps Confidential in maintaining Confidential and non- Confidential customer benefit/enhancement levels.
• To check benefit/enhancement management capabilities offered to issuers for not only their Confidential and non- Confidential products but for all payment products in their own portfolios (MasterCard, American express, etc.)
• Test if it enables the card holders to get benefited with the enhancements defined under various portfolios during a specific time span. Creating/modifying/deleting new features/benefits for the cards using VFS application.

Environment: JAVA, JSP, Spring Framework, JSON Web services, XML, Mainframe, MS SQL SERVER, TCP/IP

Confidential

QA Lead

Responsibilities:

• PharmNet® help us to manage inpatients across a multi-hospital system. These help keep track of patients’ medications as well as medications administrations. It helps the pharmacist better understand what was given to the patient.
• Testing automated pathology processes which had easy tracking and monitoring of specimens with bar-coding, synoptic reporting and image management.
• For improved quality of patient care through verification of key patient demographics, test results and QC controls.

Environment: Visual Basic, Visual C++, Korn shell scripting (for AIX), and JAVA.

Confidential

Senior Software Test Engineer

Responsibilities:

• PowerChart® solution offers a simple, intuitive visual interface that is designed by clinicians, for clinicians, working in both acute care and ambulatory settings.
• Used Cerner build tools like PMOffice, DCPTOOL, PMHnareg, eMar, PowerNote, PowerPlan.

Environment: Visual Basic, Visual C++, C, Korn shell scripting (for AIX), and JAVA. Cerner Command Language (CCL) for queries and reporting