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Dmv Examiner/branch Bookkeeper Resume

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Bridgeport, CT

SUMMARY:

  • Over five years of solid frontline customer service experience at the Connecticut State Department of Motor Vehicles and Confidential ’s Bank and just one course away from earning a Bachelors of Business Administration degree. Strengths include:
  • Able to clearly explain complicated policies
  • Quickly adapts to changing rules and conditions
  • Maintains professionalism at all times
  • Direct problem solving skills
  • Excellent listening skills
  • Verbal and written communication skills
  • Interpersonal skills
  • Sales Experience
  • Attention to detail
  • Conscientiousness
  • Accurate and careful
  • Self - directed and motivated
  • Ability to work independently
  • Able to multitask

TECHNICAL SKILLS:

SKILLS: Microsoft Office, Excel, PowerPoint, Word and Access

WORK EXPERIENCE:

Confidential, Norwalk/Stamford/Bridgeport, CT

DMV Examiner/Branch Bookkeeper

Responsibilities:

  • Cross-trained in all departments; maintained in-depth knowledge of regulations.
  • Prepared daily financial documents, reports and balanced cash drawer; processed and prepared branch deposits.
  • Examined applications and supporting documents for operator licenses, vehicle registrations and of title; issued licenses and permits
  • Verified insurance coverage, year, make, model, vehicle identification number and evaluated proof ownership.
  • Researched property tax liability and suspension records and contacted municipal collectors of revenue to obtain tax clearance.
  • Maintained records of approved and rejected applications
  • Accessed various federal systems to verify international Confidential ’s status within US

Confidential, Shelton, CT

Inbound Telesales Representative

Responsibilities:

  • Upsold office equipment and supplies to customers; met and exceeded sales goals
  • Processed customers’ telephone orders
  • Solved billing, order and shipping issues
  • Maintained up-to-date manuals, sales catalogs, and other job aids

Confidential, Bridgeport, CT

Teller

Responsibilities:

  • ed Gold Star Teller for meeting branch sales and customer service goals
  • Developed knowledge of bank products and services; carefully followed bank policies and procedures
  • Given special override authority on various transactions; permitted to sign cashier’s checks up to $5000.
  • Trained and authorized by branch manager to open and close bank accounts.
  • Selected by manager to balance ATM and branch vault; responsible for researching overages and shortages of all cash boxes.
  • Performed all general teller duties such as: assisting customers with various account inquiries; selling and cashing Series EE and I bonds; processing transactions at drive-up; processing mortgage, safe deposit box, credit card payments and large commercial transactions; and processing mail and night drop deposits.
  • Monitored overdraft list. Used intranet and electronic mail.

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