Dmv Examiner/branch Bookkeeper Resume
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Bridgeport, CT
SUMMARY:
- Over five years of solid frontline customer service experience at the Connecticut State Department of Motor Vehicles and Confidential ’s Bank and just one course away from earning a Bachelors of Business Administration degree. Strengths include:
- Able to clearly explain complicated policies
- Quickly adapts to changing rules and conditions
- Maintains professionalism at all times
- Direct problem solving skills
- Excellent listening skills
- Verbal and written communication skills
- Interpersonal skills
- Sales Experience
- Attention to detail
- Conscientiousness
- Accurate and careful
- Self - directed and motivated
- Ability to work independently
- Able to multitask
TECHNICAL SKILLS:
SKILLS: Microsoft Office, Excel, PowerPoint, Word and Access
WORK EXPERIENCE:
Confidential, Norwalk/Stamford/Bridgeport, CT
DMV Examiner/Branch Bookkeeper
Responsibilities:
- Cross-trained in all departments; maintained in-depth knowledge of regulations.
- Prepared daily financial documents, reports and balanced cash drawer; processed and prepared branch deposits.
- Examined applications and supporting documents for operator licenses, vehicle registrations and of title; issued licenses and permits
- Verified insurance coverage, year, make, model, vehicle identification number and evaluated proof ownership.
- Researched property tax liability and suspension records and contacted municipal collectors of revenue to obtain tax clearance.
- Maintained records of approved and rejected applications
- Accessed various federal systems to verify international Confidential ’s status within US
Confidential, Shelton, CT
Inbound Telesales Representative
Responsibilities:
- Upsold office equipment and supplies to customers; met and exceeded sales goals
- Processed customers’ telephone orders
- Solved billing, order and shipping issues
- Maintained up-to-date manuals, sales catalogs, and other job aids
Confidential, Bridgeport, CT
Teller
Responsibilities:
- ed Gold Star Teller for meeting branch sales and customer service goals
- Developed knowledge of bank products and services; carefully followed bank policies and procedures
- Given special override authority on various transactions; permitted to sign cashier’s checks up to $5000.
- Trained and authorized by branch manager to open and close bank accounts.
- Selected by manager to balance ATM and branch vault; responsible for researching overages and shortages of all cash boxes.
- Performed all general teller duties such as: assisting customers with various account inquiries; selling and cashing Series EE and I bonds; processing transactions at drive-up; processing mortgage, safe deposit box, credit card payments and large commercial transactions; and processing mail and night drop deposits.
- Monitored overdraft list. Used intranet and electronic mail.