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Senior Business Program Manager Resume Profile

Philadelphia, PA


  • Change Management
  • Business Intelligence
  • Continuous Improvement Six Sigma and Lean
  • Program Management Cross Functional
  • Senior Directorwith extensive experience in the management and leadership of organizational change and transforming organization.I have an excellent record of developing and implementing new products and programs while enhancing and streamlining current programs. I am a highly successful leader who is innovative, creative, and highly analytical. I am collaborative leader that builds successful teams to deliver ROI and value, driving towards our strategic goals and objectives. Areas of expertise include:
  • Strategic Planning and Execution
  • Budgeting, Finance and Planning
  • Lead Organizational Change and Culture
  • Leadership Development



Senior Director

  • Streamlined workflows, staffing levels to save 5 in labor costs across organization.
  • Worked with team to develop three year strategy to meeting changing landscape in State of Maine.
  • Established a 1 and 3 year technology strategy for organization
  • Developed FY15 and FY16 Budget to prepare for upcoming rate setting in State of Maine


Senior Business Program Manager

  • In 2012 and 2013, lead several enterprise initiatives that helped save an additional 4 million through continuous improvement, cost avoidance and process streamlining
  • In 2011, successfully implemented several enterprise wise cost saving initiatives that exceeded expected goals of 3.5 million with fully realized cost savings of over 11 million year over year.
  • Identified SAI/Medical Cost Savings Initiatives that exceeded 1.6 million
  • Lead enterprise culture team to develop a new coaching model for leaders across the organization
  • Manages the day-to-day of multiple or large scale projects spanning multi-functional teams across the enterprise.
  • Co-Lead on several Enterprise Cultural Initiatives to help streamline culture and best practices due to major merger


Business Program Manager

  • Helped successfully build and implement a new clinical integrated product with revenues exceeding 30 million
  • Developed new clinical care management model integrating roles with revenues exceeding 10 million
  • Define and established project and program management standards and templates for the organization
  • Manages the day-to-day operational and tactical aspects of multiple or large scale projects spanning multiple segments and functional areas within Aetna
  • Successfully lead several clinical audit review by plan sponsors and third party auditors
  • Lead all of the major clinical programs for Aetna One 11 integrated clinical programs


IT Business Analyst/Project Manager

  • Developed an Enterprise PMO for organization by establishing clear project methodologies from initiation through execution.
  • Formulated and definedproject plans based on both user needs and a good understanding of applicable business systems and industry requirements.
  • Developed project tracking tools through SharePoint, Quickbase and MS Project
  • Manages scope and mitigates risk across projects
  • Developed clear communication and decision making matrix between IT and Business teams for streamlined project implementations


Faculty/Program Coordinator

  • Taught English Composition developing written skills through analysis of essays, articles and other written works
  • Developed and taught Policy and Polities and their influences on every day Russian life
  • Developed several school student programs including: Debate Club, School Newspaper, Theatre Club and Music Club
  • Served as liaison to several organizations and school throughout the Komi Republic
  • Served as Warden to the Department of State


Web Developer/Project Leader

  • Worked with several administrators and faculty to help develop great user interfaces for their particular academic/administrative department.
  • Managed web projects through from project initiation through Project closure
  • Provided web development training to administrative and academic departments
  • Developed web applications using asp, javascript, access, sql and xml


Web Tools:

  • SharePoint
  • SharePoint Designer
  • Dreamweaver
  • Captivate
  • Crystal Reports


  • Microsoft Office Suite Outlook, Word, Excel, PowerPoint, Publisher
  • Microsoft Project
  • Microsoft Visio
  • Adobe Photoshop

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