Administrative Assistant Resume Atlanta, GA - Hire IT People

PROFESSIONAL SUMMARY:

Accomplished Administrative Assistant with a track record of effective interaction with internal and external clients to build trusting relationships.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Administrative Assistant

Confidential, Roswell, GA

Administrative Assistant

Managed calendars for Brokers/Agents team
Maintained various database systems
Mail distribution
Created presentations and composed letters, memos and other routine correspondence
Coordinated meetings and training sessions
Processed expense reports and invoices
Trained new Agents
Worked with GAMLS, FMLS and GREC

Confidential, Roswell, GA

Administrative Assistant II

Managed internal/external vendor relations within Vendor Management Department and Catalog Department
Prepared reports and presentations using various software: Microsoft, Oracle, Adobe, Google and Ariba Network
Initiated calls to pre - selected vendors for Automated Clearing House (ACH) deposition
Compilation of information from various sources and handling small scale projects
Collaborated with Contracts Department to assure contract terms are applied appropriately
Processed PE/ NCA PO projects over 25k; created standard supply and emergency orders
Perform audits of various types of reports

Confidential, Atlanta, GA

Account Coordinator / Administrative Assistant

Performed tasks related to all aspects of pre-sale, new business quoting and renewals
Monitored and maintained sales activity records for field personnel
Verified completeness of enrollment applications and policyholder contracts
Handled inquiries from prospective members, policyholders and brokers
Prepared group proposals, renewals and sales/marketing packets
Supported open enrollment meetings for the Sales and Account Management Team
Provided back-up coverage for other sales support individuals within the Regional Sales Office when the need arose
Developed and maintained proficiency regarding products, systems and processes related to the effective delivery of new business proposals.
Maintained cooperative partnerships with home office partners to ensure effective communications with the regional sales staff and brokers
Participated in periodic field testing as required by IS projects to ensure data integrity and system effectiveness

Confidential, Atlanta, GA

Underwriting Support Specialist II

Processed renewal changes and conversions as needed
Received and processed policy transactions within established authority level
Served as telephone support for marketing representatives, agents, and insured customers
Calculated rate coverage

Confidential, Atlanta, GA

Consumer and Commercial Sr. Research Representative

Handled incoming/outgoing phone calls
Participated on various Process Improvement teams
Identified and resolved misapplied customer payment issues
Analyzed account records including applications, transcripts, payments and invoices in order to reconcile customers’ accounts for accuracy
Assisted Fraud Department in the resolution of tax exemptions and customer disputes