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Salesforce Consultant Resume

Jersey City, NJ

SUMMARY:

  • Over 5 years of progressive experience on Software Development on various roles as software programmer, analyst, administrator and SFDC consultant.
  • Good understandable experience on Cloud computing architectures like SAAS, PAAS, IAAS.
  • Experienced working on Service Cloud, Marketing Cloud, Sales Cloud, Salesforce Communities and consoles.
  • Possess understandable language on SFDC life cycle.
  • Well versed with all SDLC phases like gathering all the requirements, analyzing, designing, testing, deployment and documentation.
  • Expert administrator and developer at Salesforce.com and good knowledge on FORCE.COM platform with Configuration and Implementation.
  • Developed various custom objects, tabs, Entity - Relation data-model, data validation, validation rules, wrote many workflow rules including Outbound messages, Email alerts on various custom objects.
  • Experienced in defining LOOKUP and MASTER-DETAIL relationship for the objects based on the requirements to related one object with the other.
  • Experience with Salesforce AppExchange, configured user security permissions in accordance to organizational needs.
  • Good understandable knowledge on standard controllers, custom controllers, extensions and Visualforce pages.
  • Strong knowledge in designing schema builder, page layouts, record types, list views.
  • Experienced in working on salesforce administration, setups and Global User Interfaces.
  • Hands on experience on developing the applications using JAVA concepts like OOPS, Multi-threading and garbage collections.
  • Experience on working on NoSQL Databases like HEROKU, RADIS also tools like DATACLIPS
  • Good skills on the usage of various JAVA tools like Applets and servlets for web based applications.
  • Good understanding of synchronous and asynchronous execution of APEX classes.
  • Good understandable and implementable experience on creating profiles, permission sets, role hierarchy, OWDs and sharing rules.
  • Good experience on migrating data using data loader, import Wizards.
  • Strong knowledge on querying the databases using the SOSL & SOQL queries.
  • Great experience on working with Eclipse. IDE with Force.com plug-in environment for writing various business logics using APEX triggers, APEX classes.
  • Strong analytical experience in understanding the data and creating reports through dashboards and analytical snapshots.
  • Experienced in creating front end User Interfaces using HTML, DHTML, Java Script, CSS and AJAX Tools.
  • Strong knowledge on how to create .xml packages, build properties for deploying using several migration tools.
  • Good understanding of governor limits and follows the best practices suggested by the platform.
  • Strong experience on integrating Salesforce with other servers using Informatica cloud.
  • Strong experience in working with Agile and waterfall methodologies.
  • Strong Interpersonal and communication skills along with problem solving skills in technology arena.
  • Highly passionate to work in any kind of working environment including large groups and also passionate to explore more in Salesforce.com.

TECHNICAL SKILLS:

Languages: C, C#, JAVA, JavaScript, HTML, AJAX, CSS.

MS Office: MS PowerPoint, MS Excel, MS Word, MS Visual.

Databases: Oracle, SQL.

Operating Systems: Windows XP, 7/8/10.

Salesforce technologies: Sales Cloud, Force.com platform, Force.com explorer, Force.com Eclipse IDE plug-in, Apex Classes, Apex Triggers, Visualforce Pages.

PROFESSIONAL EXPERIENCE:

ConfidentialAtlanta,GA

Salesforce Developer

Responsibilities:

  • Worked on PWM AML Integration for SunTrust financial corporation which involves Salesforce CRM application.
  • Delivered new and complex solutions to clients in response to varying business requirements.
  • Prepared Technical Design document while working on Agile Methodology.
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex classes to provide functionality to visual pages and used AJAX to retrieve the data from the object.
  • Developed custom objects, Fields, tabs to develop the application and used data loader to perform INSERT, UPDATE, DELETE DML operations into the Salesforce in .CSV format.
  • Used HEROKU, POSTGRES, RADIS tools like Dataclips, Forks to retrieve the information from Salesforce Database.
  • Involved in configuring chatter for the users in the organization and built custom portals in the application.
  • Created the Reports and Dashboards to assist the business team.
  • Analyze Insite Integration jobs (DTS packages) and prepare data mapping documents for migrating data into Salesforce.
  • Worked to Integrate Salesforce.com to Integrate with external applications using web services API, SOAP, REST.
  • Used Java Script, CSS, HTML for the front-end design of User Interface based on the requirement and NodeJS to work on ETL processing.
  • Used Sandboxes to deploy the code from production to testing.

Environment: Salesforce.com platform, Force.com, NodeJS, APEX programming, HTML, CSS, JavaScript, custom objects, tabs, AJAX, web services API, SOAP, REST, custom Fields, Visualforce pages, HEROKU, REDIS, Reports, Dashboards, Apex Data loader, Sandboxes.

Confidential, Jersey City,NJ

Salesforce Consultant

Responsibilities:

  • Involved in developing SFDC ETL processes using JAVA and Salesforce Web Services JAVA API.
  • Used Data Loader to download all the data for Data Management in force.com platform.
  • Performed some administration tasks as needed like managing the custom fields, integration and cleaning up the data.
  • Created several Mash-ups to include data from many external end-points such as including the type of contracts.
  • Implemented the contract pricing and products configuring using AJAX and JAVASCRIPT.
  • Developed SFDC site and customer portal for various customer portals and contract plans.
  • Developed Email handlers using Apex for the generation of contract details in a PDF from lead sources using Apex.
  • Executed several SOQL queries to verify the product pricing based on the contract terms.
  • Involved in performing an APP Exchange Integration to configure and ensure pricing accuracy.
  • Created Approval process, Email Alerts, outbound messages and time based workflows to trigger an apex class to run at a specific time.
  • Developed a Web-to-lead functionality which directs leads to Salesforce CRM also created various reports and Report folders and assigned various reports for different users based on the requirements.
  • Conducted regular security/configuration Audit and managed several security settings.
  • Involves in performing bulk data migration from legacy system to Oracle big machines CPQ cloud.
  • Developed User Interface components of site Manager, ePublish templates using JSP (Java Server Pages), HTML, DHTML, CSS, AJAX and JavaScript for front end validations of web pages.

Environment: Salesforce.com platform, APP Exchange, CPQ cloud, APEX programming, APEX classes, Approval process, Email Alerts, AJAX, JAVASCRIPT, JAVA API, database querying (SOSL&SOQL), HTML, DHTML, CSS.

Confidential,Newark,Delaware

Salesforce Developer

Responsibilities:

  • Worked with a team in designing, developing and deploying custom Apps, custom objects, custom Fields, page layouts, visual force ages, Apex classes in accordance with the requirement of the application.
  • Involved in implementing Marketing cloud and worked with entities Campaign, Leads and Contacts.
  • Worked on custom settings and test cases.
  • Developed several triggers with bulk-safe and having a minimum of 75% code coverage.
  • Involved in creating several Html email templates for Email alerts using triggers.
  • Wrote several workflow rules and approval processes based on the requirement of the application.
  • Involved in writing several Apex classes and Apex triggers as per the internal requirements.
  • Developed and configured Dashboards, reports and report filters for different users based on the requirements.
  • Used SOSL & SOQL for data manipulation needs of the application using the database objects.
  • Performed several administrative tasks like creating several Users, roles, public groups and role hierarchies, sharing rules to provide sharing access between several users of the application.
  • For automating lead routing, wrote escalation rules.
  • Implemented the requirements on Salesforce.com platform and Force.com Ide plug- in using eclipse.
  • To establish connectivity between the objects, created several junction objects also defined LOOKUP and MASTER-DETAIL relationships between the objects.
  • Used sandbox for testing and migrating the developed code for deployment after testing.
  • Precisely developed several reports based on the requirements like standard, summary for monthly analysis of the data.
  • Performed Unit Integration and User Acceptance Testing conducting GAP Analysis and enhanced business process by integration.
  • Built CTI (Computer Telephony Integration) adapters to integrate Desktops with third party CTI systems, also created Web-to-case and Email-to-case.

Environment: Salesforce.com platform, Apex programming, Force.com-IDE, Eclipse plug-in, Data querying (SOSL & SOQL), Apex triggers and Apex classes, workflow rules, approval process, HTML, CSS, JQuery, CTI.

Confidential

Senior Software Developer

Responsibilities:

  • Involved in writing the test classes using core JAVA for the application and was involved in the execution of the test classes.
  • Worked with the line users and worked efficiently with them to meet their requirements and develop the application accordingly.
  • Worked in Agile methodology where we had the direct interaction with the client and developers so that we can strategize the approach daily.
  • Used JSP, struts, spring, hibernate for the development of the application.
  • Involved in the production support.

Environment: JAVA, hibernate, struts, spring, JSP.

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