PROFESSIONAL SUMMARY:

• Salesforce Developer/Administrator engineer with in - depth knowledge of experience in Salesforce.com CRM, Force.com platform, consulting, project management and delivering projects covering requirement analysis, system design, development, deployment, database, webserver administration and technical support.
• Over 8 years’ experience on Salesforce CRM platform as developer & administrator using
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
• Experience in implementing Confidential, Triggers, Batch Confidential, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities
• Experience building reports and dashboards, customizing them as per user requirements
• Strong knowledge of marketing, sales and service clouds.
• Experience in integrating SalesForce and other applications using SOAP and REST API Web services and outbound messaging.
• Well versed in analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
• Have extensive experience in implementation of Custom Objects, Custom Tabs, Workflow Rules, and Role based Page Layouts and Record Types, Approvals, Assignment Rules
• Implemented security and sharing rules at object, field and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Have knowledge in implementing various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements
• Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
• Extensive experience in data migration and integration using Confidential Data Loader.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats.
• Design of Visual Force Pages, Snapshots, Dashboards, Confidential, Controllers & Triggers and various other components as per the client and application requirements
• Ability in creating Profiles, Roles, Users, Tasks and actions, Dashboards, Reports, and Validation Rules
• Provided ongoing maintenance and administration services including periodic data cleansing, custom objects, workflows.
• Experience in databases such as MySQL.

TECHNICAL SKILL:

Web Technologies: Web Services, HTML, DHTML, CSS, XML, Java Script, Informatica.

Languages: Java J2SE, C, C++, Confidential, SQL, SAS

Office Tools: MS Excel, MS Word, MS PowerPoint, MS Project, MS Outlook, MS SharePoint and MS Visio

Operating Systems: Windows 98/NT/XP/Vista/7, Windows CE, Linux, UNIX, IOS, MAC.

Methodologies: SDLC, RUP, AGILE, UML, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, New york

Sr. Salesforce Consultant

RESPONSIBILITIES:

• Performed Requirement Gathering for client preferences and data management.
• Documented and shared the requirements with SalesForce.com consultants for further implementation..
• Created new custom objects, assigned fields, designed page layouts, components as needed to meet design specifications.
• Configured different roles, profiles, and accounts in Salesforce.com
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Activities, and Dashboards.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Configuring fields, Workflow, Validation Rules, Approval process, Reports, and Templates.
• Developing applications suitable for both SalesCloud and Service Cloud and Salesforce1 Platform.
• Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
• Proficient knowledge of Governor limits. Experienced in optimization of existing code in according to the governor limits.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Perform day to day salesforce.com operations - bulk data migration, user management, object & field customization, etc.
• Maintained the client relationship by communicating the daily statuses and weekly statuses of the project.
• Planned Backup strategy based on projects requirements using Data export .
• Maintained the consistency of the client's Database using DBCC.
• Freezing of requirements based on Business team inputs, detailed analysis of the application in collaboration with the client Business team.
• Preparing Data Model and get it reviews with client technical architects.
• Creating the objects and developing the UI based on client requirement using the declarative approach of Salesforce.com
• Involved in BSR (Business System Requirements) meetings and requirements specifications, documenting the functional and non-functional requirements and was part of designing key solutions needed for project's progress.
• Implementing the security and sharing rules.
• Hands on experience on Batch/Real Time Data migration tasks..
• By using Confidential Data Loader importing data into Salesforce cloud.
• Generating reports and Dashboards.
• Creating users to check whether the security model defined is working properly or not.
• Perform the unit testing in the UI to ensure that the code developed has no bugs both technically and functionally
• Interacting with the Client team and resolving the issues.
• Experience in salesforce lightning to optimize for speed. ... Use the Lightning App Builder to customize the Lightning Experience and Salesforce1 Mobile app
• Lightning Component Framework: use JavaScript framework and set of standard components that allowed to build reusable components to customize the Lightning Experience, Salesforce1 Mobile app and template-based communities and build standalone apps.

Environment: Force.com IDE, Confidential, Confidential Triggers, VisualForce pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, JavaScript, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox. MS

Confidential, Houston, TX

Salesforce Consultant

RESPONSIBILITIES:

• Gathered requirements and developing client-specific solutions by understanding customer's business and technical environment.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Developed design document for data loader based integration.
• Functional Designed, developed and deployed Confidential, Triggers, and packages for various needs in the application.
• Identified the lookup and master-detail relationships; and created the junction objects.

Environment: Force.com IDE, Confidential, Confidential Triggers, VisualForce pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential, San Jose, CA

Salesforce Administrator

RESPONSIBILITIES:

• Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
• Configured the User permissions based on the organizational hierarchy.
• Created custom objects, Visual pages, triggers, validation rules by using Confidential
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Designed, and developed the Custom objects, Record Types, Report Types, Formula fields, Page layouts, workflow rules, tasks, Field Updates, emails and alerts to track customer related tasks and activities.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Responsible for various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Created different workflow rules and Approvals for various campaign processes.
• Creating a sync of contacts, email alerts, events and tasks betweenSalesforceto Outlook and Outlook to Salesforce successfully.
• Created many Email Templates and Mail Merge Templates and was involved in doing the Mail Merge for different standard and custom objects.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Confidential, Controller Classes and Confidential Triggers for various functional needs in the application.
• Integrated with PeopleSoft at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.

Environment: Salesforce.com platform, Sales cloud, Confidential, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Reports, Workflow & Approvals, Web Services, Sandbox, Eclipse IDE.

Confidential, Milpitas, CA

Salesforce Administrator

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Confidential and Confidential Triggers to develop custom logic and objects.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Confidential Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Confidential Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential

Application Developer

Responsibilities:

• Analysis of application requirements and understanding of the business rules.
• Preparation of technical documents based on functional requirements.
• Designing Webdynpro User Interface screens and integration with the services.
• Development of services using MDM2JAVA API, here we developed generic Services that can be used with any table in MDM using MDM API.
• Configuration of Guided Procedures for Steward and Requestor roles.
• Creation of different PCD objects (iviews pages worksets and roles).
• Creation of a transport package and export all PCD Objects to different landscapes.