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Startup Business Development Partner Resume

Los Angeles, CA

PROFESSIONAL SUMMARY:

  • Managed B2C and B2B eCommerce development projects using hybris/SAP and Oracle/ATG platforms on 3 - tier client-server Java based architectures.
  • Managed international and domestic IT projects within $1.8M-$2.5M with teams of up to 22 resources.
  • 24x7 production support responsibilities experience.
  • Off-shore experience managing global resources at different time-zones.
  • Demonstrates "centered" executive decision-making always seeking balance among the external/internal customers, team resources and business stakeholders.
  • Agent of change leader capable of simplifying complex business processes and transforming challenges into improvement opportunities/chaos into order.
  • Results-oriented leader with demonstrated ability to integrate technology with diverse business forces into a coherent business model and strategy.
  • Sets high standards for performance and accepts personal ownership of commitments and goals.
  • Executes complex business analysis and technical feasibility studies in order to align IT with corporate business plans.
  • Management and Leadership. Program/Project Management. Change Management. Budget Management. Time Management. Relationships Development and Management. Service Delivery Operations.
  • Team building through collaboration, coordination and communication. Coaching and Mentoring. Internal and external customer focus. Strategic thinking both conceptual and analytical. Executive-level written and verbal communication. Problem Solving. Critical Thinking. Conflict Resolution. Decision-making. Creative. Innovative.

PROFESSIONAL EXPERIENCE:

Confidential , Los Angeles, CA

Startup Business Development Partner

Responsibilities:

  • Collaborated for strategic analysis and ideas for contract negotiation and marketing plans for a very unique highly innovative Web/Mobile CRM platform/product and services directed to a large number of businesses and a fast-growing consumers’ base.
  • Responsible for the discovery of new business opportunities, new client's partnerships and new ways to reach out to mobile consumers on a global scale to produce something unique from which our clients and consumers can benefit.
  • Co-produced the creation of new mobile service offerings to meet the needs of existing markets in an entire new, simplified and robust approach for building, growing and sustaining consumer relationships.

Confidential , Los Angeles, CA

General Manager (PMO)

Responsibilities:

  • Leader of the portfolio/project management team that delivered transportation, logistics, supply chain and inventory management service projects in North America.
  • Responsible for day-to-day portfolio and project management of customized IT solutions for 15 Fortune 50 0 companies, providing world-class end-to-end distribution service solutions in the US and Canada.

Confidential , Foothill Ranch, CA

Project Manager

Responsibilities:

  • Managed a new B2B Sales and Marketing project.
  • Responsible for project communication, managing risk and issues, tracking action items and reporting.
  • Managed the planning for collection of functional requirements, overall functional design and completeness of technical documentation.

Environment: SAP/CRM/hybris/Oracle Web based 3-tier client-server Java based architecture. SDLC methodologies: Waterfall and Agile.

Confidential , Lake Mary, FL

Service Delivery Manager

Responsibilities:

  • Management of an application development and maintenance outsourcing service contract for a large Confidential distributor based in Florida.
  • Management of an offshore/onshore development team in the Philippines (Manila)/Florida.
  • Management responsibilities included: application development, maintenance and production support.

Environment: IBM iSeries midrange servers. Centric architecture using TPS Distribution and Financials system. DB2 as database management layers. Coded in RPG ILE. SDLC methodologies: Waterfall and Agile.

Confidential, Chicago, IL

Responsibilities:

  • Management of an ATG B2C eCommerce application and infrastructure outsourcing service solution for a large wireless regional carrier based in Chicago, serving 6M customers in 26 states in the US.
  • Management of an offshore/onshore application outsourcing development team in India (Bangalore)/Chicago and infrastructure outsourcing services in the Philippines (Manila)/Minneapolis.
  • Management of Confidential internal programs related to resources utilization forecasts for financial forecasting and client data protection.
  • Management responsibilities included: application development, incidents management (Remedy), release management, production support, SLAs tracking/reporting and website performance monitoring.

Environment: Web based 3-tier client-server Java based architecture using ATG eCommerce. Oracle as database management layers. SDLC methodology: Agile.

Confidential, El Segundo, CA

Responsibilities:

  • Managed the execution of a large and complex Supply Chain Management Information System, including managing employees, consultants, contractors and vendors, consisting in the design, development and implementation of the technical architecture that supports worldwide order processing and sourcing, managing supply and demand real time, integrating 7 ERP systems worldwide, a $2.5M project.
  • Managed the project that connected/synchronized all manufacturing plants and distribution warehouses including design engineering, finished goods inventories, customers’ data and sales orders on a global scale.
  • Demonstrated in-depth knowledge and strategic expertise in technical and functional communication solutions for worldwide data propagation, replication, synchronization, and data recovery.

Environment: MacPac ERP, IBM AS/400 DB2 RPG/ILE CL, KnowledgeNet, Fusion, Proginet.

Confidential, North Sioux City, SD

Responsibilities:

  • Managed a team of 3 resources to identify the root causes of failures in the communication processes over the Internet between Confidential headquarters and its distribution centers, order fulfillment external partners and production replenishment centers nationwide.
  • Managed the team responsible for implementing fixes and enhancements.
  • Reduced distribution cost more than 8% by eliminating the unnecessary expenses incurred in the shipping and handling of over shipped goods.
  • Increased processes performance, information accuracy and production efficiencies by implementing reliable and predictable communication processes over the Internet with new failure recovery capabilities. Improved customer service by preventing under shipments.

Environment: Perl scripts and DOS scripts using File Transfer Protocol (FTP) on Windows NT Server 4 via EDI/Internet with PGP encryption.

Confidential

Responsibilities:

  • Managed the implementation of a total in-store automated inventory management solution for 32 stores.
  • Translated training materials, user documentation, screens and reports from English to Spanish.
  • Trained the user community and operations personnel.
  • Delivered new business capabilities including controls over pricing, inventory, ordering, receiving and invoicing with the capture of direct store deliveries using radio frequency hand-held scanning terminals in the back-door operations.

Environment: Total Control Inventory (TCI) software package on Windows NT.

Confidential

Project Manager, Seattle, WA

Responsibilities:

  • Managed an ATG B2C eCommerce implementation project.
  • Responsible for leading the team to success through mentoring, listening, team composition, managing communication and creating vision and direction for the project team.
  • Accountable for planning, maintaining scope, job accounting, project communication, risk management and project reporting.
  • Contributed to the functional requirements, overall functional design and completeness of the technical implementation.
  • Mentored team members in order to increase individual and team full potential.

Environment: Web based 3-tier client-server Java based architecture using ATG Commerce and Oracle as database management layers. SDLC methodologies: Waterfall and Agile.

Confidential

Service Delivery Manager, Irvine, CA

Responsibilities:

  • Developed a team vision, mission and core values in order to build the strength needed to support a fast growing business.
  • Led the integration of technical and business strategies, resources, business processes and technology in order to deliver the greatest value to our customers, at the lowest feasible cost for sustained profitability.
  • Led continuous management process improvements for: SDLC, incidents, workflow, cost estimates, quality, issues and executive reporting in order to improve efficiency and effectiveness.
  • Managed/Organized/Tracked day-to-day applications development projects portfolio and production support services.
  • Managed Portfolio/Project constraints in order to obtain the best balance between customer service, revenue generation and labor cost.
  • Managed efforts with other teams/organizations such as: Technology and Infrastructure Solutions, Web/Internet, Denver Data Center, Warehouse Operations and Technology Vendors for project collaboration and for providing strategic direction using SCM/WMS IT solutions.
  • Mentored team members in order to increase individual and team full potential.

Environment: Web based 3-tier client-server architecture having Citrix as presentation layer, Infor SCM Warehouse Management 4000 on Windows/UNIX servers as application processing layer, SQL Server and Oracle9i as database management layers. C# .Net EDI/FTP/XML inbound and outbound interfaces.

Confidential, Pomona, CA

Manager Financial Applicati ons

Responsibilities:

  • Managed day-to-day applications development projects portfolio and production support services for JDE Financials for a $9B annual revenue housing construction business.
  • Managed a development team of 14 technical resources in charge of core applications development and production support including accounts payable, general ledger and construction scheduler.
  • Managed the software development life cycle applying best practices for business analysis, requirements management, use cases, system design, development, quality assurance, configuration management, implementation, systems maintenance and production support.
  • Responsible for data integrity and system performance for integrated applications such as Internet based Data Warehouse, B2B and B2C applications including contract management, pricing, standing inventory, studio sales, marketing and CRM.
  • Passed 8 consecutive financial system Sarbanes-Oxley (SOX) change management audits.

Environment: JDE Financials on IBM AS/400 DB2 RPG/ILE and CL, integrated via ODBC connections (SQL) and FTP transfers with trading partners and web facing applications running on a 3-tier client-server architecture. Turnover and Hawkeye as SDLC process tools.

Confidential, Irvine, CA

Consultant

Responsibilities:

  • Managed 3PL vendors’ relationships and application development to support B2B integration with multinational customers’ accounts via EDI.
  • Managed the application development technical team responsible for serial numbers tracking and global inventory control system.
  • Wrote the technical specifications and statement of work for the design and development of a Siebel based CRM web facing application to support worldwide sales, marketing, pricing and commissions.

Confidential, El Segundo, CA

Director

Responsibilities:

  • Managed the design, build and deployment of an eCommerce application and Intranet, Extranet websites including integration with trading partners, and legacy systems, a $1.8M project.
  • Managed a team of 8 technical resources responsible for legacy systems support, web production support and web applications development.
  • Selected, coached, developed and mentored team members creating a strong collaborative environment while supporting their professional growth and interests.
  • Managed vendor relationships and technology procurement. Led multiple RFP cycles, evaluating hardware, software and web-hosting services against requirements and ROI goals.
  • Executed extensive IT strategic planning, risk analysis and ROI analysis for technical infrastructure, ERP legacy systems and web-facing information systems.
  • Collaborated with legal division for the writing of non-disclosure agreements and service contracts.

Environment: Comergent, J2EE, Java/EJB, JDBC, XML, Xtreme, Apache, Tomcat, iPlanet, WebDB, NetDynamics, Netscape web server and Oracle database. MacPac ERP, IBM AS/400 DB2 RPG/ILE CL.

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