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Filenet Consultant Resume

St Louis, MO

SUMMARY

  • 14 years of IT experience in developing, implementing, administering and testing Enterprise Content Management (ECM), HRM, CRM, Financial systems for Government, Insurance, Education, Banking, Aviation, Health - Care industries.
  • 9+ years of expertise in FileNet (4.0/4.5.x/5.x/5.2.x/5.2.1.x) implementation, upgrade and Administration in High Availability, Test and Standalone environments on various geo-locations for various customers.
  • 7+ years of experience in Migration to FileNet P8 Platform from OnBase, Docushare, Docstar, Documentum and various other legacy content management.
  • Over 7 years of strong experience working in a client facing role, acting as a single point of contact and being responsible to support the systems in shifts and 24/7.
  • Strong experience in 1st and 3rd party solutions and evaluations with Business Team and Architects.
  • Over 6 years of experience handling teams, mentoring team members. Also served as a trainer by imparting sessions on content management and FileNet implementations and administration.
  • Well versed in creating and managing FileNet Workflows (PE and IACM) and FileNet CE/CPE APIs.
  • Expert in deployments of new releases, fixes and patches for various Business Solutions.
  • Strong experience working with remote teams in Global delivery, Onsite / Offshore model.
  • Expert in coordinating with other teams such as Architecture, IT support, Networking and Business teams.
  • Successfully handled roles of onsite coordinator, techno-functional analyst and SME for various ECM projects and clients.

TECHNICAL SKILLS

FileNet Tools: IBM Content Platform Engine, IBM Case Manager, FileNet Content Engine, Process Engine, Workplace/WorkplaceXT, Content Navigator, Rendition Engine, Enterprise Records, Image Services

Programming and CD/CI: Java, FileNet APIs, Jenkins, GitLab, BitBucket, GitHub, Maven, SpringBoot, Spring-Batch 4.x, Thymeleaf, VB, SQL

Other CM Tools: IBM Content Manager 8.1 (IBMCM), IBM Content Manager OnDemand (IBM CMOD) 9.5/10.1, OnBase, Docushare and Docstar.

Scanning Solutions: Captiva 6.x/7.1, Datacap 8.1/9.0.1, Kofax 7.x/9.x

Databases: MSSQL, Oracle, DB2, MySQL

Web/App Servers: IBM WebSphere 6-8.x, WebLogic, Apache, Glassfish.

Bug Tracking Tools: QC, Bugzilla, Mantis, Merant Tracker, Jira, PMSMART

Repositories: BitBucket, GitHub, Tortoise SVN

Operating Systems: Linux (RedHat, Suse Enterprise Linux, Debian, Ubuntu), Solaris (10 and 11/11.x), AIX 6.1 and Windows

Mobile phone OS: Android, Windows, iOS, Symbian

Utility Software: MS Project, MS Visio, MS Office suite, Google Docs

PROFESSIONAL EXPERIENCE

Confidential, St.Louis, MO

FileNet Consultant

Responsibilities:

  • Implementing, Administering and configuring FileNet P8 components including IBM Content Navigator (ICN) and IBM Case Manager (ICM) Solutions for various customers.
  • Content Migration from IBM Content Manager and other legacy systems to FileNet P8 using Spring-Batch, FileNet APIs and CEBI.
  • FileNet P8 5.2.1.x installation and its components administration in Test, development and Production environments.
  • Upgrade, Patch installation and deployments.
  • Tickets resolution from various users from different departments.
  • Help in-team and customers developers in troubleshooting issues.
  • IBM SR/PMR Tracking and weekly status reporting.
  • Process administration by providing support to Business Users.
  • System monitoring for FileNet, Applications and Servers.
  • Frequent System Health-Check at Enterprise, Project and Application level.
  • Maintenance of CMOD 9.5 and 10.1 systems.
  • Co-ordination with DBA, VMWare, Network, IT support etc. teams.

Environment: FileNet p8 5.2.1.x Case Manager 5.2.1.x/5.3, Content Navigator 2.0.3.x/3.x, AIX 6.1/7.1, WebSphere 7.x 8.5.x 8.5.5.x, Kofax, Oracle 11g, Java, IE, Firefox, Workplace XT 1.1.5.2, CMOD 9.5 and 10.1, Jenkins, BitBucket, GitHub, Maven.

Confidential

FileNet Architect

Responsibilities:

  • Administering, customizing and configuring P8 components including IBM Content Navigator (ICN) and IBM Case Manager (ICM) Solutions for various customers.
  • Creating and managing workflows in different environments.
  • Meeting with users and other business teams from various departments and accordingly wiring and customizing widgets as per their needs.
  • Requirements gathering, Feasibility study for business and functional requirements and change requests.
  • Demonstrating and proposing various solutions to the customers.
  • FileNet P8 4.5.x, 5.x, 5.2.x and 5.2.1.x installation and its components administration in Test, development and Production environments.
  • Upgrade, Patch installation and deployments.
  • Maintain security for entire system.
  • Performance tuning along with WebSphere and Database administration.
  • Log monitoring (FileNet and applications) along with workflow and work items handling.
  • Tickets resolution from various users from different departments.
  • Help in-team and customers developers in troubleshooting issues.
  • IBM SR/PMR Tracking and weekly status reporting.
  • Process administration by providing support to Business Users.
  • System monitoring for FileNet, Applications and Servers.
  • Frequent System Health-Check at Enterprise, Project and Application level.
  • Co-ordination with DBA, VMWare, Network, IT support etc. teams.

Environment: FileNet p8 4.5.1, 5.2.1.x Case Manager 5.2.1.x/5.3, Content Navigator 2.0.3.x/3.x, AIX 6.1/7.1, WebSphere 7.x 8.5.x 8.5.5.x, Captiva 7.1, Oracle 11g, Java, IE, Firefox, Workplace XT 1.1.5.2, GitHub, Maven.

Confidential, Washington DC

FileNet Consultant

Responsibilities:

  • Installing, Upgrading and configuring P8 components.
  • Meeting with project’s stake holders and business users for requirements and planning.
  • FileNet P8 5.2.1.0 and 5.2.1.6 installation along with upgrade in Dev, Qua and Production environments.
  • Coordinating Upgrade and Migration of Bulk Import jobs.
  • Handling on-call support from IBM for SR/PMRs.
  • Co-ordinate with DBAs for Back-Ups, Restore and Performance Tuning.
  • Organizing demos and creating user guides for the users for Content Navigator.
  • Co-ordination with DBA, VMWare, Firewall, Network, IT support etc. teams.

Environment: FileNet 5.2.x/5.2.1.x, Content Navigator 2.0.3.x/3.0, Windows 2008 R2, WebSphere 8.5.5.x, SQL Server 2012, .NET, Java, IE, Firefox, Workplace.

Confidential

FileNet Architect

Responsibilities:

  • Administering, customizing and configuring P8 components including IBM Content Navigator (ICN) and IBM Case Manager (ICM) Solutions for various customers.
  • Creating and managing workflows in different environments.
  • Meeting with users and other business teams from various departments and accordingly wiring and customizing widgets as per their needs.
  • Requirements gathering, Feasibility study for business and functional requirements and change requests.
  • Demonstrating and proposing various solutions to the customers.
  • FileNet P8 4.5.x, 5.x, 5.2.x and 5.2.1.x installation and its components administration in Test, development and Production environments.
  • Upgrade, Patch installation and deployments.
  • Successful migration of content for Bureau of Water Supply from OnBase to FileNet P8 platform.
  • Migration of content/documents from other platforms such as - Docushare and Docstar to FileNet P8 platform.
  • Maintain security for entire system.
  • Performance tuning along with WebSphere and Database administration.
  • Log monitoring (FileNet and applications) along with workflow and work items handling.
  • Tickets resolution from various users from different departments.
  • Help in-team and customers developers in troubleshooting issues.
  • IBM SR/PMR Tracking and weekly status reporting.
  • Developed Barcode Cover Sheets Generation application to be consumed by EMC Captiva Processes.
  • Process administration by providing support to Business Users.
  • System monitoring for FileNet, Applications and Servers.
  • Frequent System Health-Check at Enterprise, Project and Application level.
  • Co-ordination with DBA, VMWare, Network, IT support etc. teams.

Environment: FileNet p8 4.5.1, 5.0, 5.1, 5.2.x, 5.2.1.6 Case Manager 5.2.1.x/5.3, Content Navigator 2.0.3.x/3.0, AIX 6.1/7.1, WebSphere 7.x 8.5.x 8.5.5.x, Captiva 7.1, Oracle 11g, Java, IE, Firefox, Workplace XT 1.1.5.2.

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