We provide IT Staff Augmentation Services!

Customer Service Representative Resume

Garner, NC

Qualifications

  • 8 years of experience in the customer service and business administraton fields
  • Diverse and adaptable work techniques acquired from working across several businesses and multiple industries
  • Professionally able to work and serve customers from different cultures and regions

Skills
Customer Relations

  • Quickly pinpointed customer concerns while handling transactions in a timely manner
  • Efficiently used problem solving techniques to ensure customer satisfaction
  • Strategically employed time management and patience to handle and adapt to varying personalities from incoming callers

Directional and Instructional

  • Effectively guided children ages 5-7 with math and reading and helped 100% of my students to pass their grade
  • Praised for my ability to coach new Customer Services Representatives so they could shave up to 8 seconds off their call processing time

Organizational & Administrative

  • Researched and projected popular beauty trends which enabled me to keep up with my clients' constantly changing demands
  • Scheduled and planned services for over 100 clients

Experience
Parent Liaison- Confidential, October 2011-May 2012
Elementary Tutor - Confidential, November 2008-February 2009
Customer Service Representative-Confidential, USA April 2007-August 2008
Cashier-Confidential, September 2004-January 2007

Education

Bachelor's of Science in Business Management

References Available Upon Request

Hire Now