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Sr. Administrative Assistant Resume

Downers Grove, IL

To secure a position which will utilize my abilities in a rewarding, mutually beneficial affiliation.


Confidential,11/2004 to 3/2012

Administrative Assistant/Receptionist

  • Open Clinic and prepare for the day
  • Greet patients and make them feel comfortable
  • Take patient history
  • Schedule appointments
  • Schedule Collections for Fresh Chilled Semen Shipments and prepare shipping labels
  • Help with C-Sections/revive puppies
  • Schedule Speaking engagements
  • Process On line prescriptions
  • Record Lab Reports
  • Order Lab Work
  • Order supplies and equipment
  • Usual and customary veterinary clinic day to day operations
  • Balance the days receipts
  • Prepare Certificates of Estrus
  • Schedule Eye and Chiropractic Clinics
  • Design Brochures and Flyers
  • Prepare Whelping letters for Reproductive Patients.
  • Instruct Thursday Conformation Class
  • Prepare Graduation Certificates
  • Prepare class rosters
  • Schedule ring/room rentals for the Training Center

Confidential, Downers Grove, IL - 1986 - 2004

Sr. Administrative Assistant - Premier Education - 2000 - 2004

  • Support the Director of Community Relations
  • Developed a “People of Service” survey and activity report for the sales team and all managers within the Premier Group
  • Support the Technical Service Rep’s
  • Support the Regional Finance Director
  • Prepare letters, manage calendars, mass mailings, direct phone calls, schedule meetings, process expense reports and travel planning
  • Back up for the Administrative Assistant to the President and Vice President

Sr. Administrative Assistant Operations - South East Team - 1998 - 2000

  • Administrative duties including but not limited to preparing and distributing the Monday Morning Report, Organizational Charts, Renewal Report, Monthly Joint Reviews, Director of Operations facility lists, South East Personnel List, correspondence, maintain facility files.
  • Developed a South East Team Newsletter. Obtain newsworthy articles, edit, publish and distribute to all facilities on a monthly basis.
  • Maintain and update the Customer Information Workstation.
  • Approve and process all expense reports for the south East
  • Report to the Vice President of Operations

Administrative Assistant -Confidential,1997 - 1998

  • General Administrative Duties
  • Maintain Education Tour Packets
  • Maintain new Employee packets while supporting Directors for People
  • Setting up and maintaining new employee drug screens
  • Prepare new hire “PIF“ (People Information Forms) forms
  • Support the Vice President People Services and the Director for People Development
  • Instrumental in developing and preparing “The Catalog“. A catalog of all courses offered by the ServiceMaster Company
  • Report to the Director of People Services

Administrative Resource Center - 1995 - 1997

  • Type a wide variety of complex documents using word processing software and spreadsheets (Microsoft Office)
  • Perform editorial functions
  • Proofread all documents prepared
  • Transcription, on-demand typing, copy support and other duties as required
  • Support Travel Department in conjunction with the Leadership conferences
  • Report to the Manager, People Services

Business and Industry - 1986 - 1995

  • Prepare and distribute the weekly sales report, annualized revenue report, facility start notices, financial summaries, approval forms for items such as moving reimbursement, relocation payment, vehicle requests, advance requests, manual payroll check request, etc
  • Prepare and route for approval accounts receivable adjustment forms such as facility starts and termination notices and amendments to contracts
  • Approve invoices and expense reports up to and including $1,000.00
  • Type memos and letters
  • Transfer of inventories and supplies from terminated facilities
  • Handle inquiries regarding fleet orders and repair of fleet vehicles
  • Send vehicle transfer forms to managers. Maintain list of vehicles and drivers
  • Order and process Telephone Calling Cards and Voice Message Systems
  • Answer phone calls requesting information concerning payments of invoices and expenses. Handle inquiries concerning Accounts Receivable and Accounts Payable
  • Report to the Vice President of Finance

Previous Experience

  • Administrative Clerk for Electrical Street Lighting Contractor
  • Managed Pet Store/Grooming Shop/Boarding Kennel which involved sales, inventory, accounting and customer service
  • Sold Avon Products for many years on a full time basis.

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