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Operations Consultant Resume

Pawling, NY


Seeking Director Position
Focus: Implementation, Project Management, Print Operations, Production, Solutions Specialist

Professional Strengths


  • Project management and Implementation specialist
  • A dynamic, team-spirited, action-driven and results-focused professional
  • Expert in multi-tasking and implementing stringent policies and procedures
  • Experienced in high visibility, faced-paced environments and diverse venues

Program Development

  • Strategic Planning and Visioning
  • Solution development
  • Procurement activities
  • Vendor management
  • Financial and statistical aptitude
  • Communication skills - verbal and written

General Management

  • 20+ years of empowering others to greater productivity
  • Management and training of staff consisting of direct and indirect reports
  • Project management of overall process, production and operations
  • Complex conflict resolution - including union environments

Technical Skills

  • Project management and Implementation of enterprise accounts
  • Use of complex communications and printing technology systems
  • Deep understanding of web-based tools
  • Use of productivity tools, Visio and MS Project

Professional Experience

Director of Enterprise Implementation

  • Performed due diligence, assessment on enterprise accounts to find cost savings within organization
  • Vetted the production budget of newly signed clients , to ensure savings for the client and arbitrage to company
  • Utilized Visio and MS Project to map current and future state of print procurement and production, oversee the implementation of BPO solution
  • Oversee financial audit to reduce and control operational expenses


  • Assessed and implemented 3 national accounts
  • Integrated several large acquisitions as project manager

Solutions Consultant - Print, Warehousing and Fulfillment Procurement

  • Provided sales support including client meetings, RFX responses, and contract reviews
  • Developed holistic solutions for print, POD, warehouse and fulfillment activities
  • Performed due diligence to evaluate and qualify opportunities
  • Led warehouse evaluation leading to digital conversion of documents
  • Managed procurement bid process for internal and external suppliers/partners
  • Financial responsibilities included quoting and building pro formas


  • Contributions resulted in retaining and closing multiple national accounts
  • Led warehouse analysis of 5000 documents and materials resulting in a savings of $200,000 per year by moving client to a blended POD and traditional print environment for fulfillment activities

Operations Consultant - Publishing

  • Managed all aspects of the migration of analog pages into a 100% digital workflow
  • Directly managed, trained, and motivated 3 senior managers
  • Indirectly managed a cross-functional staff of 22
  • Managed complete migration to 100% digital database and workflow
  • Acted as print expert/consultant to Art Director, Designers, and Paginating staff
  • Responsible for $ 2MM production budget


  • Transformed twenty magazines titles from analog to digital within 18 months
  • Increased net profits by 25%

Director of Operations and Production - Publishing

  • Managed and directed a cross-functional staff of 20 production/editorial personnel in a 24/7 production environment
  • Responsible for $1MM print budget producing special interest magazine titles
  • Accomplishments:
  • Implemented paper purchasing program with paper mill resulting in 15% cost reduction
  • Decreased annual costs by $470K

Pre Press Manager

  • Manage production of high-end direct mail and catalog production, in high end commercial printing facility
  • Managed a 24/7 staff of 30 union employees
  • Responsible for supplying 8 heat set web M110,M300 and M1000s, with error free plates, digital proofs and film.
  • Migrated from analog to digital by installing one the first automated plate setters in the Northeast.


  • Implemented QA plate re-make program reducing waste by over $1.5MM annually
  • Decreased annual costs by $1.6 million

Formal Education

  • Center for the Media Arts
  • Pratt Institute,
  • Professional Education - Extensive continuing professional education and specialized training in areas related to career path in print, print production

References and supporting documentation furnished upon request

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