Billing Clerk Resume
Richmond, VirginiA
Objective:
To obtain an administrative position that will use my office skills as well as my great problem solving skills.
Education:
Special Education Major
General Course Studies
Qualifications:
18 years of administrative experience
Typing Skills 35 wpm
Proficient in Microsoft Word and Excel
Proficient with AS400 and Factor
10-key punch
Good organizational skills
Excellent communication skills
The ability to work as a team player or independently
Employment History:
Billing Clerk,
Confidential, Richmond, Virginia 23225
Handled the daily billing of fuel to our various dealers
Maintained spreadsheets
Used ACH/ARC processes on a daily basis
Researched any issues or concerns with dealer accounts
Store Secretary, October 2008-April 2009
Confidential, Colonial Heights, Virginia 23834
Maintained and audited associate personnel files
Used a computer to enter, access, and retrieve data
Closed payroll and resolved other various human resource matters
Put the weekly damages in the computer data base system
Used conflict resolution techniques
Head Cashier/Customer Service Resresentative-November 1993-October 2008
Confidential, Colonial Heights, Virginia 23834
Calculated and balanced the store\'s daily deposit
Answered multi-lined switchboard and package goods for shipment
Performed other various receptionist duties
Resolved any concerns or questions that customers had with their credit accounts
Investigated customer complaints
Collected charge account payments from customers using a POS terminal