Detail-oriented professional with excellent organizational, negotiating, analytical, presentation
and communication skills. Over 15 years experience in sales and business management.
Areas of Expertise
Account Management | Proficiency with Microsoft Office Suite and | Customer Needs Assessment web-based reporting tools
HR Management| Sales Presentation
Opened new branch in Oct 2007.Increased net core deposits.Responsible for identifying and pursuing business developmental opportunities within the community.Prospected and maintained profitable customer relationships. Selected, trained, and led sales and customer service-oriented branch team. Assisted human resource director in activities of branch staff relating to payroll, personal time off, vacations, workers compensation,
bi-annual coaching and reviews, disciplinary procedures and termination.
Enforced policies to ensure compliance with legal requirements and safety procedures.
Confidential,Jewelry Sales Associate
Responsibilities included selling diamond jewelry, colored stone jewelry, and watches; developing clientele, and arranging financing.
Confidential,Home Furnishing Consultant
Responsibilities included selling fine furniture and accessories, establishing customer data base, arranging consumer financing, and assisting in client home décor.
Confidential,Jewelry Sales Associate, Registered Jeweler
Responsibilities included developing clientele, selling fine jewelry, watches, and diamonds, arranging in store and outside financing, custom designing jewelry, scheduling and meeting special order deadlines, and providing superior customer service
Retail Management, B.S.
Relevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing
Completed training: Professional Prospecting Skills, Selling Skills and Techniques, Consultative Selling, Human Resource Management, Financial Planning
Professional Affiliations - Florida Notary Public, GIA Diamond Grading Certification