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Customer Service Resume

Cartersville, GeorgiA

OBJECTIVE: MFG CUSTOMER SERVICE POSITION
AS400 AND ALJAX ORDER ENTRY EXPERIENCE
COMPUTER SKILLS: MICROSOFT OFFICE EXPERIENCE: ACCESS,WORD AND EXCEL

WORK EXPERIENCE

Confidential
Commissioned Logisitics Manager/Customer Service

Lead Product and Delivery Management - CARPET INDUSTRY DELIVERIES/CSR AGENT TO CLIENT
Won Several Project Management Goal Awards by Bringing in New Clients
Confidential,Ga 30114
Collections 0-90 Days/Promoted to Pro-Active Solutions / Debt Consultation
Reached Revenue Goals Quarterly/Several Spirit Awards/Very Personally Satisfying job

Confidential,Ga 30114
Customer Service Supervisor

Lead Initiatives to Increase Inbound Productivity
Provided Guidance to achieve desired level of Productivity

Confidential
DRIVER MANAGER/

RESPONSIBLE FOR 25 ON TIME DELIVERIES PER DAY.I ENJOYED CALLING THE VENDORS AND NOTIFYING THEM OF ALL DELIVERIES AND
ANY PROBLEM THAT MIGHT ARISE.I WAS RESPONSIBLE FOR DRIVER MANAGEMENT AND HIRING NEW DRIVERS. I RECEIVED SEVERAL
AWARDS OF MERIT AND BONUSES FOR MY ON TIME DELIVERIES AND SUPERVISON OF DRIVERS

Education
BA Marketing & Management
Microsoft Office Certificate/ Customer Service Specialist Certificate

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