Senior Administrative Assistant and Generalist Resume , Princeton, NJ - Hire IT People

SUMMARY:

A professional who acts as a champion for the customer/client, ensuring decisions and actions help them achieve their goals.
Proactively identifies and removes barriers to operational excellence and ensures rigorous thinking and analysis have been applied when making decisions.
Strong ability to make complex problems seem simple by devising initiatives, processes, and procedures that streamline workflow and promote operational efficiency.
Outstanding technical skills include proficiency with MS Word, Access, Excel, PowerPoint, Visio, Siebel, Ariba, PeopleSoft and Salesforce.com.

TECHNICAL SKILLS:

Computer Skills: Salesforce.com, Ariba & Siebel CRM, Oracle Microsoft Word, Excel, Access, PowerPoint, Visio, SharePoint & Outlook, French Creole, English, and Proficient in French

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Senior Administrative Assistant and Generalist

Responsibilities:

Responded to client inquiries via phone, email and social media - dedicated to handling all aspects of the customer experience
Prepared presentations and other marketing materials for client meetings
Planned, scheduled and coordinated a system to manage more than 70 “open house” marketing events
Created, implemented and improved processes to efficiently manage, track and archive real estate transactions
Enhanced the client experience by managing up-to-date client information

Confidential, Hopewell, NJ

Customer Accounting Specialist

Responsibilities:

Achieved sustainable results by earning a “low error quality score” for processing and high-performance standards with the team
Managed risk while processing “real time” financial requests, ensuring optimal outcomes
Resolved financial requests that required manual review through effective communications
Managed real time account reconciliations for retail & retirement financial transactions

Confidential, Cranbury, NJ

Physician Office Manager

Responsibilities:

Oversaw daily office operation, implemented scheduling to ensure maximum productivity
Trained, coached and developed all new medical assistant associates
Maintained and ordered inventory for retail optical shop
Interacted with managed care providers, processed medical claims, and handled license renewals

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Senior Administrative Assistant And Generalist Resume

Princeton, NJ

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