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Tech Analyst Resume



IBM Certified Tivoli Identity Manager Deployment Professional with 6 yrs of installation, customization and configuration experience for various customer engagements. Utilizing cross industry security experience and 7 years of software development experience to develop solutions that optimize the operational efficiency of security processes. Proven ability to plan and implement Enterprise Security solutions that integrate with existing infrastructures and operational procedures. Experience in healthcare, industrial and insurance industries.

  • Identity Management, User Provisioning, Access Management
  • Access Governance using Sailpoint identityiq.
  • Access recovation and SoD policies using sailpoint.
  • Userid and Privilege revalidations.
  • Userid Lifecycle management.
  • Policy based provisioning.
  • Data synchronization.
  • Role Based Access Control (RBAC)
  • Web Infrastructure Security
  • Tivoli Products (Identity Manager, Directory Integrator, Directory Server)
  • WebSphere Application Server and directory servers.
  • CA siteminder support.administration and maintanance.

Honors and certifications

IBM Certified Deployment Professional- Tivoli Identity Manager v4.6-Oct 06
Sun Certified Programmer for Java 2 Platform 1.4, Standard edition (CX-310-035)-Nov 04
Completed TIM 4.6 Advanced customization course from IBM-Sept 06


Confidential,IL– Tech Analyst –Security Mar 2007 – Present
Serving as an Identity Management consultant and a part of a 4 member team workingon multi-phase, Identity and Access Management projects including installation, maintenance and customization of Tivoli identity manager in b2e, b2b and b2c namespaces. Integration of sailpoint’s identityiq with ITIM and Setting up access recertification.
Roles and Responsibilities:

  • Involved in initial design, requirements gathering and installation of TIM 4.6.
  • CA Siteminder support and administration.
  • Role Based resolution of approvers for request approval flows.
  • Setting up of lifecycle rules and reconciliation of AD, LDAP and custom application accounts.
  • Data synchronization of various resources using various TDI connectors.
  • Involved in upgrade of TIM 4.6 to TIM 5.0, DSML to RMI based adapters and fixpack installations.
  • Developed TDI based custom adapters/service profiles using ADT.
  • Design and implementation of operational/entitlement workflows.
  • Administration of TDS & Sun One Directory servers ,Websphere application servers and DB2.
  • Support of Home grown Role based access system developed based on TIM’s API.
  • Integration with Access governance product(sailpoint IdentitIQ)
  • Write custom rules using beanshell and Upgrade Sailpoint 5.0 to 5.1.

Confidential,CO-Automation Solution Specialist. Aug 2005 – Mar 2007
As a security consultant deployed and customized ITIM on several different accounts based on their needs. Worked with different native and custom adapters and have provided steady state support for ITIM.
Roles and Responsibilities:

  • Involved in end to end deployments of ITIM 4.6/4.5.1for different customers.
  • Design of approval,work order and escalation workflows.
  • Developed TDI Eventhandler and assembly lines.
  • Developed TDI based adapters for various customer endpoints.
  • Detailed knowledge of Tivoli Directory server 6.0
  • Provide steady state support and troubleshoot issues
  • Developed FESI extensions for workflows.

Confidential,- Programmer Analyst June 2005 – Aug 2005
Industry: Various Customer engagements.
As a contractor for IBM Global Services was involved in the development of an interface for ITIM thereby reducing the time to develop a Custom UI for various customers. This is an extensible framework that will create loose coupling between UI and ITIM API layer. The framework acts as a proxy between custom GUI and TIM API layer.
Roles and Responsibilities:

  • Developed Java Classes which acts as an interface between ITIM and the UI
  • Used XML schema validation and XPathAPI to do validation and XML Parsing.
  • Use of log4j for logging.
  • Applied knowledge of Java Design patterns.
  • Worked with TIM v4.6 APIs.

Confidential,Boulder,CO- Programmer Analyst Mar 2005—June 2005
HelpNow! ID Administration is a user ID and password management tool for system administrators and users. Depending on permission levels, you can add, suspend, resume and remove user IDs and reset user ID passwords.
Roles and Responsibilities:

  • Added functionality for group management like transfer of group ownership through the tool.
  • Added enhancements to submit requests for multiple people at the same time.
  • Writing scripts to run reports for Audit Compliance(SOX)

Confidential,OSU, OK Graduate Student Jul 2003-Nov-2004
Developed a web based intranet call center application to provide efficient customer service for credit card transactions. This application provides a better interface to manage credit card transactions when the customer calls customer service representative.

Confidential,India. Software Programmer June 2001 to Jun 2002
Developed a SNPO (SIEMENS National PreOrder System for Wholesale Systems) Framework and had implemented Reservation Module. The integration of their Preorder and Order Systems demanded Integration of some of its services keeping the backend intact.


MS in Computer and Electrical Engineering

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