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Sr. Programmer Analyst Resume


Bachelor of Arts, Math and Spanish
Pi Mu Epsilon Math Honor Society
Professional Experience

Confidential,VA Jan 2010 - May 2010
Sr. Programmer Analyst

  • Programmer Analyst and system support on a daily basis. Made changes to existing programs and developed new programs to meet business needs.
  • Confidential,VA May 2005 - Jan 2010
    QA Analyst

  • Develop test plan from a functional spec. Black box testing using the tool Mercury Suite, Quality Center. Responsible for testing QA project for 6 companies. Test lead for all 1800flowers projects both website and legacy systems. Coordinated testing with an offshore team of 10 testers in India. Responsible for creating and executing detailed software test cases to ensure that quality standards were met. Responsible for defect management , test execution and verification for new business requirements and regression testing to ensure that incremental changes to the application did not have a negative impact on the application and system. Created a Test Summary Report at the end of each project.
  • Confidential,VA Nov 2001 - May 2005
    Sr. Programmer Analyst
    Language: Cobol WMS PKMS
    Operating System: Unix

  • Implemented new packing slips project for the company. The change in the packing slips was to show the payment information and discounts to the customer. Combined regular and separate packing slops into a single packing slip form that resulted in a huge savings for the company.
  • Designed and implemented Order Entry System for the Retail Stores. This system was then rolled out to the entire company in order to track merchandise that was leaving the warehouse.
  • Implemented Wed Order processing validation of promotion codes. Without this validation orders would go on hold and would have to be handled manually, which would delay shipment to the customer.
  • Provided ‘On Call’ support and maintained existing programs that ran the business.
  • Taught Spanish to warehouse personnel to assist with Spanish speaking employees.
  • Proficient in writing functional and technical specs.
  • Confidential,North Carolina April 2000 - Nov 2001
    Intimate Apparel Division
    Rhythm Support Analyst (Common Systems)
    Module Operation IBM RS/6000 AIX Box
    System Support and Development Unix, Brio, and Access

  • Supported ‘i2 technologies’ Supply Chain Planner module for company business unit.
  • Upgraded system from 1.6 CDM to 5.1 CDM and engine from 4.116 to 5.4
  • Confidential,Alabama Aug 1982 - April 2000
    System Analyst (Information Systems)
    Language: Cobol
    Platform: VAX

  • Managed projects for domestic and offshore sewing facility systems:
  • Developed reports and changed code of existing programs to meet the plant’s changing needs.
    Trained offshore facility personnel on the systems implemented in the plants
    Developed documentation for system operations in Spanish and English
    Provided ‘On Call’ support for all plants in Mexico, Honduras, Brazil and US.
    Product Planning and production Coordinator (International):

  • Project Manager for Russell Mexico sewing facility and warehouse startup.
  • Ensured correct cut parts were delivered as needed to facilitate on time delivery of product.
    Worked with U.S. materials management to get the correct products as well as the Mexico City sales office to ensure correct shipment of cut parts to meet sales needs.
    Visited facility several times a year and adjusted the production plan according to sales changes.
    Responsible for domestic sewing lines for Russell International.
    Coordinated styles, colors and quantities for international customers to be sewn in Alabama plant.
    Worked closely with sewing plant and distribution center to ensure timely delivery to customers.

  • Worked with system personnel in Mexico City sales off on a stand-alone system.
  • Trained personnel on setup/printing of shipping labels and required monthly reports.
    Responsible for consolidating forecast from all countries (Mexico, Japan, Australia, Brazil, Hong Cong, UK and warehouse in Miami.
    Application Specialist (Direct Marketing):

  • Trained 22 retail/outlet store managers on Fujitsu hardware/software for POS system.
  • Wrote documentation for cash register maintenance for store managers.
    Installed Island Pacific software for IBM/AS400, monitored its usage and provided technical support. Trained personnel in the usage of the package.
    Programmer Analyst(Information Systems):
    Language: Cobol
    Platform: IBM Mainframe

  • Developed and Implemented in Cobol an on-line inquiry system for laptop terminals. System allowed 20 sales agents to dial into mainframe to check availability of product while with customer.
  • Implemented Quarterly Sales Analysis System fir two in-house divisions.
    Implemented and maintained McDonnell Douglas ‘Permac’ system used to track company assets, spare parts and schedule preventive maintenance of machinery.
    Used Easytrieve for support of systems.
    Proficient in JCL.

    Confidential,Mexico June 1977 - June 1982

  • Taught 6th and 8th grade math in a bilingual, bicultural environment.
  • Six grade class sponsor, sponsor for math marathon, and sponsor for Junior National Honor Society. Participated in Arts and Science Festival.

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