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System Administrator Resume



System Administrator
Confidential,NYC Jul 2010 – Aug 2012

Details of role:
Fast-paced environment of over 600 users, with multiple domains, satellite companies and locations all managed by one IT department. Environment consists of a highly demanding user base (energy traders and executives), with a requirement for quick turnaround, high availability of systems and ability to work well under pressure. Many ongoing projects as well as day to day duties that must be completed by end of business each day is required. Responsibilities: Build and Deploy XenDesktop 6.0 Desktops Configure and Deploy XenApp 5.0/6.0 Applications Document Processes, Fixes and Create Tutorials Build and Implement GOOD for Enterprise server Configure Windows 2003/2008 Group Policies Administer Active Directory 2003/2008 Deploy and Configure Microsoft Forefront Build and deploy PRTG Network Monitoring Server VMware ESX Aadministration using VCenter Build Window 2003/2008 Servers VB Script/Batch Scripting Build/administer WSUS Administration of DNS, DHCP, Blackberry Enterprise Server, MS Forefront Protection, Citrix

Corporate IT Analyst
Confidential, Dec 2008 – Jul 2010

Details of role:

Lead Desktop Engineer - Multi-Location user environment of over 400 users, with heavy usage on Xenapp, Xendesktop and published in house applications. As the Desktop Engineer, I worked directly with a small team of highly technical Engineers.

Documenting processes
Creating Tutorials
Maintaining Desktop Images (Ghost)
Publish Approved Applications
Tweak and solve Citrix related issues
Maintain and Administer Active Directory
Administer Hosted Exchange Environment

Desktop Support Technician - Level II
Confidential, Jul 2008 - Dec 2008

Details of role:
Large international user environment, using the Microsoft Office Suite, as well as many in-house business applications published through Citrix/Nexus.
Active Directory
Basic Networking
Hardware / software installation/troubleshooting
Remote Support
Virus and Malware Removal
Ghost image deployment
Windows XP and Vista
Blackberry Support
Outlook Setup & Configuration
Print Server Management
Veritas NetBackup Administration
Altiris & Mercury Ticket Management
Wise (HP) Terminal Administration and Deployment

  • Bachelor’s Degree
  • Major - Computer Programming & Information Systems

  • Active Directory
  • Asset Tracking Process and Development
  • Antivirus/Spyware/Intrusion Protection Software (Client and Server)
  • Blackberry Enterprise Server (BES) Administration
  • Citrix Administration (XenApp 5.0/6.0, XenDesktop 6.0, Security, Troubleshooting)
  • DHCP, DNS, Routers, Firewalls
  • Good for Enterprise
  • Network Monitoring Tools
  • Data Recovery Tools
  • Batch Scripts and VBS
  • Outlook, Groupwise, SMTP/POP3 administration
  • Imaging/Cloning (Norton Ghost, Acronis, Etc.)
  • FTP Server Configuration/Administration
  • Microsoft Office Suite - XP to 2010
  • Microsoft Exchange 2007 and 2010
  • Microsoft Outlook 2003/2007/2010
  • Microsoft Forefront Protection 2010
  • Tutorial and Training Material Creation
  • Train Team members
  • Symantec Endpoint Management Administration
  • Video Conferencing Systems
  • Windows Server 2003 Administration
  • Windows Server 2008 Administration
  • Print Server Administration
  • Veritas NetBackup Administration
  • Altiris & Mercury Ticket Management
  • Wise (HP) Terminal Administration and Deployment

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