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Administrative Assistant Farm Manager Resume

Hudson, WI

PROFILE

Versatile office professional with strong customer service and administrative support skills; multi-task oriented with excellent organizational and time-management abilities; friendly and professional personality; able to interface well with people at all levels; hardworking; honest; dependable.

TECHNICAL SKILLS

Office skills include: Microsoft Word, Excel, Access and Outlook; QuickBooks; WordPerfect; Citrix; Internet Explorer; Appointment Manager Pro; Business Contact Manager; various online database systems; Math skills; 10-key; copiers; fax machine; scanners; mail processing equipment; WPM: 50; ability to lift 50#

WORK EXPERIENCE

Confidential, Hudson, WI 8/2000 - Present
ADMINISTRATIVE ASSISTANT FARM MANAGER (as-needed basis)

  • Assist in the management of family-owned equine facility which includes responding to customer inquiries and issues; developing contracts; scheduling Veterinary and Farrier appointments; maintaining files and database; and processing invoices; Assist in the care of 25-35 horses.

Confidential, Stillwater, MN 3/2011 - 7/15/2011
ADMINISTRATIVE RESEARCHER (Temporary Position)

  • Served as a Researcher for James Hardie Building products which involved making over 100 calls and e-mails daily regarding building construction and materials.
  • Carried out on-line research.
  • Using building plans and specs, generated spread sheets and graphs via Access.

Confidential, Stillwater, MN 08/2010 - 12/2010
Production Specialist (Temporary Position)

  • Read and reviewed specs for daily production.
  • Set up filling/capping machines prior to production; took down and cleaned at end of day.
  • Prepared labels and label products.
  • Performed product counts for items processed.
  • Boxed and labeled products in preparation for shipment.

Confidential, Stillwater, MN 11/2009 - 7/2010
ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE

  • Provided administrative support and customer service for the company; served as primary contact for the Carpet Cleaning and Pest Control Divisions.
  • Coordinated with field technicians in the scheduling of daily appointments and service orders.
  • Prepared estimates, invoices and other documents and sent out via e-mail, fax, and regular mail.
  • Covered 11-line phone system; provided customer assistance; took messages and transferred calls.
  • Maintained filing system of over 700 customers and subcontractors.

Confidential, Stillwater, MN 8/2008 - 1/2009
ADMINISTRATIVE GIFT CARD/CERTIFICATE ASSOCIATE (Temporary Seasonal Position)

  • Answered phones, assisted customers, took messages and forwarded calls to appropriate staff.
  • Processed gift card/certificate requests from customers, which involved cash transactions and completion of daily and monthly tracking spreadsheets.
  • Trained and mentored a new Gift Card/Certificate Associate.

Confidential, Stillwater, MN 3/2007 - 4/2008
EYEWEAR SPECIALIST (Part Time)

  • Assisted customers in their selection and purchase of eyewear products and services.
  • Answered phones, scheduled appointments, responded to inquiries, directed calls as necessary.
  • Maintained and updated files and inventory; verified insurance and processed invoices and payments; maintained current customer and insurance information into company database system

Confidential, New Richmond, WI 09/2005 - 3/2007
Administrative Assistant/Assistant Manager of Equine Farm

  • Completed a variety of administrative duties using QuickBooks Program.
  • Prepared estimates, invoices, statements, bills and payroll.
  • Processed incoming and outgoing mail.
  • Developed a filing system for the Excavating and Equine Businesses.
  • Responsible for daily care of 20 which included feeding; stall cleaning; working horses; prepping horses and trailer for shows; scheduling appointments with the Farrier and Veterinarian.
  • Foaling out babies and halter breaking.

Confidential, Hudson, WI 3/2004 - 8/2005
ADMINISTRATIVE ASSISTANT

  • Entered and updated customer information in company database system.
  • Typed customer quotes, invoices, and other miscellaneous typing assignments.
  • Handled incoming and outgoing mail.
  • Answered phones, responded to customer inquiries, and served as dispatcher for service repair calls.

OTHER WORK EXPERIENCE (SIDE JOBS)

  • Horse Trainer
  • Riding Instructor
  • House Cleaner
  • House & Pet Sitter

EDUCATION

earned Certificate of Agricultural Management

Keyboarding and Document Processing

completed Medical Terminology. Currently working towards Medical Administrative Degree.

On-line course through Penn Foster Career School - Personal Fitness Trainer Certification

REFERENCES

References upon request.

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