Office Manager Resume McKinney, Texas - Hire IT People

Overview

A highly motivated A/R, A/P, Collections, Human Resources, Payroll, Training, and Management professional with a verifiable record of accomplishment spanning over ten years. Highly creative, recognized as a results-oriented and solution-focused individual.

Experience

February 24, 2009 - October 16, 2009 Confidential, Plano, TX
Office Manager

Invoicing , Accounts Receivables, Financial Reports and Tracking, using Quickbooks, Soft Collections
Payroll and Time Management
Human Resource Functions, New Hires
Incoming and outgoing calls, Customer Issues

April 21, 2008 - August 4, 2008 Confidential, Plano, TX
Business Office Director

Payroll and Time Management /Scheduling of Employees
Financial, Resident, and Medicaid Reports / Tracking
Human Resource Functions, New Hires, Resident Intake

Dec. 27, 2006 - March 26, 2008Confidential, Frisco, Texas

Customer Support Administrator / Customer Relations

Trained new associates for all aspects of the Service Department.
Tracked and handled all reports for Customer appointments, Customer Service Surveys, and Loaner Vehicles.
Contacted all customers in reference to their survey responses. Handled all escalated issues with customers. Positive and/or negative.

Nov. 4, 2003 - Dec. 15, 2006 Confidential, Irving, Texas

Senior Customer Accounts Representative

Handled escalated team calls
Trained new associates that were assigned to my team.
Assisted Customers with finding appropriate alternatives to their financial challenges.
· Controlled and tracked company expenses / losses / repossessions.

1999 - 2003 Confidential, Cedar Hill, Texas

National Sales / Marketing / Advertising Trainer and Coordinator

Trained all National Sales Staff of over 150 external and 12 internal, and hundreds of Home Store personnel.
Recorded and tracked all sales calls and Installed Merchandiser Displays in the Home Stores for each staff member and store location.
Created and tracked all Merchandiser Display inventory / parts.
Handled all photography and layouts of each Merchandiser Display and Literature.
Created and Edited all Literature and Photos that are still currently used in the Merchandiser Displays in the Home Stores.
Worked with Advertising agency in reference to all printing and layouts of the Literature and Merchandiser Displays.
Created, Planned, and Maintained all National Sales Meetings and Events.

1996 - 1998 Joe P. Confidential, DeSoto, Texas

Executive Assistant

Assisted main company executives with schedules, meetings, projects, and printed materials.
Answered and screened all incoming calls to executives and employees.
Prepared and scheduled all conference calls, meetings, reports, and any needed information for executives throughout the day.
Built and kept personnel and project databases.
Assisted / Trained with Payroll Manager / Office Manager for future dealings with Professionals and Executives.

Education

Business Management and Microsoft Office Classes
Graduation Equivalence Diploma

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Office Manager Resume

Mckinney, TexaS

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