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Senior Associate Resume

Richmond, VA

Bachelor of Science, Finance
Mortgage Bankers Association
Certification: Certified Mortgage Banker


Senior Associate, Confidential, Richmond, VA

  • Reviewed affidavit signing/notarization process and influenced large financial institution to implement appropriate changes
  • Marketing review including UDAP issues
  • Collaborated with large bank to set the audit scope and risk assessment for a special Checking Account Advance Product
  • Flood review ( Subject Matter Expert on project)
  • Design of Compliance Program for midsized lender
  • Sales presentation prepared for large financial institution
  • Prepared scope for regulatory assessment of a large financial institution

Vice President Exam and Investor Relations, Confidential, Richmond, VA

  • Coordinate audits and exams of Examiners, private investors and internal audit
  • Managed a team of eight research analyst
  • Partnered with Default ( Collections, Loss Mitigation, Foreclosure and Bankruptcy) for preparing responses to audit findings
  • Research and respond to investor repurchase requests
  • Write test plans and audit scope to test controls that are in place within the LOB
  • Perform tests/ audits to ensure controls are effective
  • Work with analytics department to develop reports that meet investor requirements

Vice President Regulatory Compliance, Confidential, Richmond, VA

  • Determine root cause for issues discovered during file reviews, complaints and by the LOB
  • Partner with the lines of business and support areas to ensure timely implementation of controls.
  • Prepare reports for senior management regarding root causes for issues and recommended controls.
  • Subject Matter Expert for wholesale, retail and loan servicing.
  • Partner with internal audit in determining what issues should be written up or deleted from report.
  • Draft compliance policies and procedures.
  • Review web and mail advertisements for compliance.
  • Subject Matter Expert for RESPA Reform
  • Subject Matter Expert for ECOA
  • Prepared compliance training materials for the lines of business

Mortgage Consultant, Confidential, Richmond, VA (Consulting with SunTrust)

  • Prepared scope for loan servicing audits conducted by the internal audit department
  • Assist with the implementation and procedural changes for RESPA Reform.
  • Assist with the implementation and procedural changes associated with the new TIL Regulatory changes upcoming.
  • Determine root cause for issues uncovered by the operational compliance department file reviews.
  • Prepare reports for senior management regarding root causes for issues and recommended controls.
  • Assist compliance department with the lines of business and support areas with ensuring timely implementation of controls.

Senior Compliance Manager, Confidential, Richmond, VA
2006- 2008

  • Provided oversight to ensure mortgage subsidiary and installment loans subsidiaries are in compliance with all regulations with minimal disruption to the business needs
  • Advise Lines of Business of changes to applicable compliance regulations
  • Advise Lines of Business on compliance Best Practices
  • Maintain a collaborative working relationship with each line of business
  • Review and approve operational procedures from a compliance perspective
  • Review marketing copy and television advertisements
  • Manage risk events and handle regulatory complaints
  • Assist with OCC exam preparation and work with examiners
  • Managed Regulatory Fair lending exam
  • Provide monthly compliance reports to lines of business on compliance status
  • Review and present new initiatives with risk rating to compliance risk committee
  • Loan file reviews

Vice President Credit Risk, Confidential
Richmond VA
2004 - 2006

  • Created Credit Risk Department for no search Home Equity and Refinance title insurance products. Ensured program credit parameter met LandAmerica's risk tolerance
  • Set credit policy including acceptable loan products and property types
  • Performed stress test to keep loss severity low
  • Established application process and due diligence for lenders and brokers
  • Established monitoring and auditing procedures. Managed the audit process with procedures set for canceling contracts and seeking reimbursement where claims were paid and lender contract violations existed.
  • Member of product development team
  • Analyzed investment opportunities in commercial real estate limited partnerships and made recommendations to senior management
  • Established credit criteria for title program where lender did not have to obtain release documents for subordinate loans
  • Developed and administered budget
  • Managed staff
  • Trained sales staff on the new home equity and refinance products

Compliance Programs Manager, Confidential
Richmond VA
1988 - 2004

  • Created Regulatory Compliance Department to ensure all loan origination and servicing processes complied with federal and state regulations, and insurer/guarantor requirements. Hired and trained staff. Responsible for ensuring origination and servicing documents comply with the regulations.
  • Created Quality Control Department for loan originations and enhanced the quality control for loan servicing. Hired and trained staff to conduct reviews, which meet all investor and insurer/guarantor requirements, and to monitor for fraud and program abuses. Managed the review of all origination, processing, underwriting, closing, post-closing and servicing. Partnered with the Information Technology Department to develop an automated quality control review system.
  • Project Leader for establishing the criteria for approving brokers as a business channel. Performed sales calls to solicit new brokers; explained products and pricing, monitored performance and production volumes, and provided continuous customer service to maintain the relationship.
  • Created the broker department while partnering with LOB
  • Project Leader for feasibility study to determine viability of on-line loan origination for VHDA.
  • Developed and administered budget for Compliance Department
  • Managed the approval of mergers and acquisitions of the VHDA correspondent lenders.
  • Developed and managed the approval process for new lenders/servicers. The process consistently reflected a 3 day turnaround. Performed sales calls to solicit new lenders; explained products and pricing, monitored performance and production volumes, and provided continuous customer service to maintain the relationship.
  • Managed 3rd party originator and servicers relationship
  • Coordinated department automation with assistance from Information/Technology Department.
  • Monitored delinquency rates for originators and underwriters
  • Managed the Re-purchase Loan Department
  • Managed REO Accounting
  • Managed claims monitoring of approved servicers, and accounts receivable
  • Managed Best Practices for loan servicing and originations
  • Member of new product development team

Compliance Officer, Confidential, Richmond
1986 - 1988

  • Performed on-site servicing audits of over 50 lending institutions. Audits included reviews of the custodial accounts, escrow administration, payoffs, and all areas of default administration.
  • Negotiated and administered loan servicing transfers
  • Developed post-closing review process to ensure the timely receipt of documents, considered vital to the VHDA loan portfolio. Managed the reviews of over 150 lending institutions, resulting in a reduction of approximately 70% of the outstanding vital documents.

Underwriter, Confidential, Richmond VA
1983 - 1986

  • Underwrote policies, commitments and endorsements
  • Served as coordinator of escrow closings
  • Acted as liaison between the corporation, lending institutions and attorneys
  • Lead Underwriter for all commercial deals

Manager Trainee, Confidential, Tappahannock VA
1982 - 1983

  • Analyzed credit of customers for loan approval
  • Conducted appraisals of real estate for second mortgages
  • Collected delinquent accounts of secured and unsecured loans
  • Conducted loan closings and prepared closing documents


  • Introduction to Commercial Real Estate
  • Commercial Underwriting
  • Advanced Commercial Real Estate

Prevent Child Abuse, Virginia Board of Directors (former Virginia President-Elect)

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