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Sr. Information Technology Technician Resume

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QUALIFICATIONS:

Combined years of personnel management and supervision (8 yrs)
Total years service in U.S. Army (10 yrs)

EXPERIENCE:

06/2007-10/2007 & 06/2008-10/2008: Manager’s Assistant
Confidential, Mark Twain National Park, Van Buren, MO / Assisted manager in running of the cabin rental, maintenance and cleaning, as well as the working in the restaurant

03/2007-06/2007: Administrative Assistant
Confidential, Assisted the office manager with all administrative, clerical, and financial documentation

02/2006-10/2006: Sr. Information Technology Technician
Confidential,Camp Taji, Iraq / Responsible for 280 users on 6 different bases throughout Iraq. Maintained and repaired satellite, Microsoft network, computer, printing, and communication equipment; initiated the IT Standard Operating Procedures for WGI’s Middle East Construction Project

12/2004-12/2005: Information Technology Technician
Confidential, Baghdad, Iraq / Desktop Operations for 5 bases and over 700 users throughout Iraq; designed the databases for billeting

08/2004-10/2004: Office Assistant
Confidential,Indianapolis, IN / Assisted the office manager and administrative assistant in all filing, phone calls, mail distribution, and incoming and outgoing shipment of company product

10/2003-06/2004: Work Order Clerk
Confidential, Clinton, AR / Liaison between the electrical engineers and the plant accountant by breaking down all incoming work orders for accounts payable

11/1992-08/2003: Information Technology Technician / Administrative Assistant

  • HQ CMD Battalion, Fort Myer, VA / Administrative assistant to Battalion Commander and staff
  • Defense Intelligence Agency, DC /Alternate Information Systems Security Officer (ISSO) Department of Defense Intelligence Information Systems Public Key Infrastructure (DoDIIS PKI); database manager, administrator, account maintenance
  • NATO HQ, Sarajevo, Bosnia / Configuration Control Manager for the region, and J-6 database manager for 3 networks
  • NATO HQ, Naples, Italy / Database manager for the Circuit Requirements Section; Communications Center Specialist, shift supervisor in multi-national environment; COMSEC custodian; assistant Security Officer
  • 1st Personnel Group, Fort Lewis, WA / Assistant NCOIC Group Automation Microsoft NT and Exchange server administrator for over 1,000 users; Information Management Officer (IMO), account administrator for telecommunications and TSACS accounts for the group; computer software & hardware maintenance; network management; squad leader and supervisor for 5 soldiers
  • 20th Corps Material Management Center, Fort Lewis, WA / UNIX administrator, operator, and maintainer of supply network, deployed remote users
  • 1st Signal Brigade, Yang San, Seoul, Korea / Assistant Training NCO, Administrative Assistant to the Battalion and Company Commander
  • 319th Military Intelligence Battalion, Fort Bragg, NC / Administrative Assistant to the Battalion Commander, Battalion Executive Officer, Adjutant, and Command Sergeant Major

EDUCATION:

  • Information Systems Operator Course

Installation, Operation, and Maintenance of UNIX-based, fixed and remote networks

  • Primary Leadership Development Course -1996
  • Supporting Windows NT 4.0-Core Technologies -1998

Implementation and Administration of NT server 4.0 Networks

  • Microsoft Exchange Server 5.5 Concepts and Administration -1998

Implementation and Administration of Exchange servers and accounts for end-users

  • Microsoft A+ Certification Training -1998

Installation and Maintenance of computer systems, software, and hardware

  • Work Center Supervisor Course -1998

Administration and Maintenance of UNIX-based personnel management program

  • Terminal Area Systems Security Officer Course -1999

Information Systems Security training of networks and policies

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