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Software Development Manager Resume

New Jersy, NJ


Work Experience
Software Development Manager April 2009 – Present

  • Manage software development department comprised of 15 developers. Department has the sole responsibility for developing and maintaining proprietary insurance software supporting annual revenue in excess of $300 million per year.
  • Technical architect and team lead for a multi-disciplinary group that created a business intelligence platform based on Microsoft Analysis Services. This platform has allowed management to quickly and accurately see executive-level presentation and visualization of data for medical bill processing, claims, underwriting, actuarial and financial information on a nearly real-time basis.
  • Implemented migration from waterfall to agile development strategies which resulted in large increases in total development throughput.
  • Executed roll-out of new information systems for tracking and communicating development priorities, statuses, and scheduling. Streamlining of IT portfolio management process reduced software development overhead by 25%.
  • Direct the supervision of developers; responsible for staff development, departmental effectiveness, and quality of work.
  • Perform short-term and strategic planning, scheduling, and resource allocation for staff.
  • Led department in multi-year project to become I-SOX compliant (Israel version of SOX).
  • Maintain productive and pleasant work environment for staff, which preserves long-term talent and has contributed to an average department tenure of 10+ years.
  • Serve as liaison to CIO for executive-level governance of software development priorities.
  • Successfully develop and maintain standardized procedures for software development, documentation, quality assurance and business continuity.
  • Responsible for annual budget of over $500,000.
  • Provide technical guidance and project management coaching to project leads.
  • Perform hiring duties including recruiting and interviewing new candidates.
  • Conduct semi-annual performance reviews with staff; provide recommendations on merit increases and promotions.

Software Development Specialist March 2008 – April 2009

  • Served as lead claims programmer for both workers\' compensation and property/casualty products.
  • Consulted with claims management to design and develop expert system software to automate adjudication of medical bills. Achieved 15% reduction in adjuster workload company-wide.
  • Collaborated with third party vendors to engineer proprietary and paperless B2B billing solutions for both medical and pharmacy bills.
  • Responsible for development and maintenance of proprietary payment system for accounts payable and claims payable; the system currently processes approximately $90 million per year.
  • Spearheaded project to design and implement custom reinsurance management software that streamlined and automated required reinsurance reporting.
  • Led project team to develop workers\' compensation benefits calculator that conforms to jurisdictional laws from 26 states. Project resulted in immediate cost savings through a reduction in jurisdictional fines and fewer adjuster miscalculations.

Lead Programmer Analyst 2006 – 2008
Programmer II 2004 – 2006
Programmer I 2000 – 2006


Master of Business Administration, Management Information Systems

Technical Skills
Applications: MS Business Intelligence Suite, Visual Studio 2008/2010, Delphi 2005, SQL Server & Analysis Server 2005/2008, Data warehousing, ETL, Analytics.

Languages: C#, SQL, ASP.NET, JavaScript, HTML, CSS, XML, Delphi

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