Volunteer Phone Screener Resume
2.00/5 (Submit Your Rating)
Orlando, FL
Profile
- Paralegal certificate with coursework in Legal Interviewing, Litigation Assistantship, Legal Research and Writing, Tort Law, Estates & Family Law, Criminal Law, Insurance and Real Property Law, etc
- Seven years’ experience expressing ideas orally to individuals or groups
- Develop writing skills of others by proofreading and editing assigned writings
- Bachelor of Arts in English with a concentration in Creative Writing
- Working knowledge of MS Office, Windows, Internet, Lexis, Westlaw (Fundamentals of Westlaw Training Certificate)
Education
Paralegal Certificate
Master of Arts: Mass Communications
Bachelor of Arts: English –Creative Writing
Experience
Communication Skills
- Determine if callers have a case that the office handles and if they qualify financially for services
- Refer callers to alternative legal resources
- Present lessons on writing and research skills
- Communicated effectively with parents, administrators, and co-workers
- Collaborated with departmental co-workers to develop plans for instruction
- Greeted guests and communicate with guests during check-in and check-out process
- Resolved guest complaints during their stay
- Contacted event sponsors and donors
Writing Skills
- Proofread and edit assigned writing
- Check research papers for plagiarism
- Prepared and developed study materials
- Faculty sponsor for the school newspaper
- Prepared written communications for distribution
Organization Skills
- Schedule appointments for those that qualify
- Managed the learning environment and evaluate student progression
- Supervised the layout and distribution of the school yearbook
- Assisted with administrative tasks
Work Experience
Aug 2011-Present
Volunteer Phone Screener
Confidential, Orlando, FL
Nov 2010-Present
English Composition/ Public Speaking Instructor
Confidential, Orlando, FL
Feb 2007-Jun 2010
Reading Teacher
Confidential, Orlando, FL
Aug 2004-Feb 2007
Language Arts Teacher
Confidential, Jacksonville, FL
Jul 2003-Dec 2003
Front Desk Agent
Confidential, Orlando, FL
May 2002-Sept 2002
Intern
Confidential, Maitland, FL