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Data Entry/file Clerk Resume

Detroit, MI

OBJECTIVE:

Professional, hardworking individual seeking employment in a services-related field where I can utilize my customers service skills.

HIGHLIGHTS OF QUALIFICATIONS:

  • Ability to handle multiple tasks and meet deadlines.
  • Self-motivated, able to set priorities to achieve immediate and long-term goals.
  • Adept at getting customer orders correct and remembering details.
  • Enjoy working with the public and providing quality service.
  • Professional, hardworking individual who welcomes the challenge to learn new skills.
  • Excellent written and verbal communication skills.

SKILLS CATEGORIES:
Administrative Support Skills

  • Knowledge in Microsoft Excel, Word Perfect and Powerpoint. Experience in filing,compiling, sorting and verifying the accuracy of data.
  • Add new material to file records, and create new records as necessary. Comparing data with source documents, or re-enter data in verification format.
  • Maintaining logs of activities and completed work. Medical Administrative Support
  • Knowledge of arranging hospital admissions for patients, completing insurance and other claim forms, compiling and recording medical charts.
  • Experience in answering multi-phone lines, and directing calls to appropriate staff.
  • Experience in compiling and recording medical charts, reports, and correspondence using a computer.Customer Service Representative
  • Experience with confering with customers by telelphone to provide information about insurance or to obtain details of complaints.
  • Experience with checking to ensure that appropriate changes were made to reslove customers problems.
  • Experience with refering unresolved customer grievances to designated departments for further investigation. Cashier
  • Able to reconcile cash register on a daily basis, receive payments and balance cash drawer, operate computerized cash register to process purchases.

EMPLOYMENT HISTORY:

Data Entry/File Clerk, 11/2004 - 11/2007, Confidential,Detroit, MI
File Clerk, 03/2000 - 02/2002, Confidential, Detroit, MI
Pharmacy Clerk, 09/2001 - 01/2002, Confidential, Detroit, MI
Sales Clerk, 12/1998 - 04/1999, Confidential,Warren, MI
File Clerk, 04/1999 - 02/2000, Confidential, Detroit, MI
Cashier, 11/1993 - 4/1998, Confidential, Detroit, MI
Sales Clerk, 10/1992 - 03/1993, Confidential, Southfield, MI
Cashier, 01/1992 - 07/1992, Confidential, Warren, MI

EDUCATION:Confidential,

CERTIFICATES AND LICENSES:
Certificate, Michigan Business and Technical School, MI

HONORS AND ACTIVITIES:
Scholarship for Whose Who in high school for perfect attendance. Award for coming in 3rd place in
marketing competition. Award for participating in Summer Junior Law Program.

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