Professional, hardworking individual seeking employment in a services-related field where I can utilize my customers service skills.
HIGHLIGHTS OF QUALIFICATIONS:
- Ability to handle multiple tasks and meet deadlines.
- Self-motivated, able to set priorities to achieve immediate and long-term goals.
- Adept at getting customer orders correct and remembering details.
- Enjoy working with the public and providing quality service.
- Professional, hardworking individual who welcomes the challenge to learn new skills.
- Excellent written and verbal communication skills.
Administrative Support Skills
- Knowledge in Microsoft Excel, Word Perfect and Powerpoint. Experience in filing,compiling, sorting and verifying the accuracy of data.
- Add new material to file records, and create new records as necessary. Comparing data with source documents, or re-enter data in verification format.
- Maintaining logs of activities and completed work. Medical Administrative Support
- Knowledge of arranging hospital admissions for patients, completing insurance and other claim forms, compiling and recording medical charts.
- Experience in answering multi-phone lines, and directing calls to appropriate staff.
- Experience in compiling and recording medical charts, reports, and correspondence using a computer.Customer Service Representative
- Experience with confering with customers by telelphone to provide information about insurance or to obtain details of complaints.
- Experience with checking to ensure that appropriate changes were made to reslove customers problems.
- Experience with refering unresolved customer grievances to designated departments for further investigation. Cashier
- Able to reconcile cash register on a daily basis, receive payments and balance cash drawer, operate computerized cash register to process purchases.
Data Entry/File Clerk, 11/2004 - 11/2007, Confidential,Detroit, MI
File Clerk, 03/2000 - 02/2002, Confidential, Detroit, MI
Pharmacy Clerk, 09/2001 - 01/2002, Confidential, Detroit, MI
Sales Clerk, 12/1998 - 04/1999, Confidential,Warren, MI
File Clerk, 04/1999 - 02/2000, Confidential, Detroit, MI
Cashier, 11/1993 - 4/1998, Confidential, Detroit, MI
Sales Clerk, 10/1992 - 03/1993, Confidential, Southfield, MI
Cashier, 01/1992 - 07/1992, Confidential, Warren, MI
CERTIFICATES AND LICENSES:
Certificate, Michigan Business and Technical School, MI
HONORS AND ACTIVITIES:
Scholarship for Whose Who in high school for perfect attendance. Award for coming in 3rd place in
marketing competition. Award for participating in Summer Junior Law Program.