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Electronic Assembler Resume

Glenn Allen, VA

OBJECTIVE: To have the opportunity to be successful and grow with a splendid company while helping customers and our company achieve their own goals as well.

HIGHLIGHTS

  • Proficiency: MS Office; Web Applications; MediSoft v 1.4, Database Management

PERSONALITY CHARACTERISTICS

  • Methodical and Accurate
  • Skilled in speaking with small groups of people
  • High work ethic
  • *Assessed by an internationally-recognized instrument for determining personality, character and temperament

OFFICE/MEDICAL SKILLS:

  • ICD-P-CM and Coding Guidelines, Medisoft Office Software, ICD-9-CM and CPT coding, anatomy and terminology medical law and ethics, and HIPAA law education.
  • Wide-ranging experience with office billings and information systems.
  • Ability to type 55 WPM with 90% accuracy, 10 key by touch.

CUSTOMER SERVICE/COMMUNICATION SKILLS:

  • As a result of being empathetic and logical, was successful in defusing potential situations with a diverse group of customers, which resulted in a more satisfied client base, long term professional relationships, and loyal customers.
  • Able to utilize complex billing and information systems to accurately portray information to customers in a easy-to-understand manner, which resulted in faster resolution and high level of service.

DETAIL MASTERY/ORGANIZATION SKILLS

  • Displayed extensive organization and mastery of billing and information systems by navigating through complex screens to obtain pertinent information to evaluate situations and assisting customers.
  • Demonstrated the ability to discern discrepancies between two information systems and determine the best way to proceed while taking care to follow company guidelines and procedures.

EDUCATION:

MEDICAL INSURANCE BILLING AND CODING

  • professionally trained to persoma as: Medical Billing Specialist; Medical Coder; Patient Account Representative;Medical Collector; Claims Processor; Patient Billing Advocate; Medical Office Manager; Patient Admissions Representative.

EXPERIENCE:

06/07-03-09 Confidential, Tigard, OR
Electronic Assembler

  • Soldered wafer boards utilizing complex schematics.
  • Performed testing of products to insure quality and workmanship.
  • Repaired damaged or malfunctioning products utilizing information obtained from testing.

01/00-07/03 Confidential, Mesa, AZ
Senior Lead

  • Assisted customers with disputes of agreement to switch services to AT & T.
  • Trained and coached newer employees with aspects of call handling, and basic procedures needed to perform their duties.

01/99-06-00 Confidential, Mesa,AZ

  • Assembled tactical panels utilizing complex blueprints and schematics.
  • Used skills obtained to terminate wires to military specifications.

11/96-12-99 Confidential, Apache Junction, AZ

  • Managed inventory by taking inventory count of products available in the store.
  • Instructed and trained employees on everyday procedures.
  • Entered in sales records and counted revenue generated.

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