Core Service Specialist Resume Hartford, CT - Hire IT People

PROFESSIONAL PROFILE
Award-winning professional with over 10 years’ experience providing exceptional customer service, data entry, and office support. Exceptionally organized, motivated, and flexible; skilled at prioritizing work assignments to deliver the highest quality results; display excellent communication skills to tactfully and professionally address issues as a productive contributor in a team setting.

Core Competencies

Clerical Support
Calendar Management
Data Entry
Attention to Detail
Advanced skills in Microsoft Word - Excel - Internet Research

PROFEEIONAL EXPERIENCE

Shoe Associate Confidential, Vernon, CT 2011
Part time Seasonal

Provided customer service to the general public
Provided clean and organized display of shoes
Stock shoe merchandise

Core Service Specialist/Clerical Support Confidential, Hartford, CT 2005-2011
Provided administrative and operational support in resource library at CTWorks, partnered with Department of Labor, through annual contract with Capital Workforce Partners

Demonstrated excellent service while assisting job seekers in accessing services such as internet job searches, online applications, resume preparation, office equipment operation
Utilized outstanding organizational skills to manage office operations: scheduled classes in Connecticut Works Business System (CTWBS), maintained calendars, ordered and ensured a consistent stock of office supplies, copied, scanned and collated materials
Efficiently entered and retrieved data stored in Excel files; researched files using library and internet resources; set-up, completed and maintained records and files
Successfully multi-tasked to handle a variety of office support duties: covered reception desk as needed; processed mail, revised and typed complex manuals and related paperwork
Recognized for exceptional performance: received “Award for Outstanding Customer Service”

Front End Supervisor Confidential, Bloomfield, CT 2004-2005
Directed storefront operations and staff; managed cash and merchandise returns

Created increased store efficiency and increase in sales
Provided training resulting in a positive work environment, an improved team approach and better customer service

Clerical/Pre-print Processor Confidential, Windsor Locks, CT 2000-2003

Performed high degree of clerical and general office duty support
Accurately data entered, alpha and numerical data entry for work orders
Distributed mail to correct departments

Processing Specialist Confidential, Bloomfield, CT 1999-2000

Data entered new applications
Performed general office duties

EDUCATION
Associate in Business Administration

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Core Service Specialist Resume

Hartford, CT

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