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Medical Office Assistant Resume

Washington, DC

Objective: To join a progressive organization for career advancement in the healthcare industry.




  • Microsoft Certification 8\\99 – 2\\01


  • CPR Certified 3\\04 – 9\\04
  • AED Certified


  • General Studies 8/05 – 5/06
  • Nursing 8/06 – 5/07


  • Billing and Coding Diploma 1/07


  • Windows \\98\\99\\2002
  • Microsoft Word Windows\\NT
  • Invision
  • WordPerfect 7
  • Microsoft Excel
  • Axyzzi
  • Graphic Freelance
  • Internet\\Intranet Access
  • Lawson
  • Corporate Express
  • CernerWorks
  • Seimens
  • National Oncology PET Registry
  • NPI Registry
  • Chemo/Radiation Education


Confidential Medical Office Assistant III
5/2010 – Present
Washington DC
Performs a series of clerical/secretarial/administrative office support functions in a medical setting/office. May be a secretary for one or more physicians, medical of professional staff.

  • Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitors and addresses them accordingly, providing information per department/Hospital policy. May make call for physicians and/or staff including in refill prescriptions (with authorization /approval) to a pharmacy.
  • Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointment. Gives medical instruction to patients, explains uncoming procedures/test, and/or answer questions. Maintains a calendar for a physician, staff and/or department including patient’s appointments.
  • Enters physician charges into the billing system. Review codes to ensure proper billing. Correct errors or return forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians, office staff, and insurance companies.
  • Update the NOPR website with patients that qualify for the assistance, to insure them of getting a needed

Bed Management Rep.
Washington DC 8/2008- 5/2010
Perform a series of positions that are involved in the placement of patients at WHC. A Bed Management Representative receives and processes requests for patient bed assignment. Receives complaints and addresses any issue that patient and/or families may have with the bed assignments and/or any hospital related issues to insure an exceptional service here at the hospital.

  • Receives, processes, and expedites requests for Hospital bed assignments from the admission department.
  • Receives, processes, coordinates, and expedites requests for Hospital bed/unit transfers. Works with new unit to ensure patient room is ready/available. Coordinates bed assignments with Nursing Managers and DES.
  • Ensures all needed demographic and insurance information prior to bed assignment is in the system.
  • Updates all applicable systems/logs when beds are assigned. Maintain records of patient s registered each shift and an accurate account of the Hospital census. Prepare and prints, activity sheets, census, etc. as required/requested.
  • Address any complaints that are reported and address them accordingly.

Confidential Medical Office Assistant II 12/06-8/2008
Washington DC
Perform various administrative duties that ensure the IV Therapist a timely response time to each patient that needs the services that my department provides. My duties include but are not limited to the following:

  • Record keeping of each patient that receives services throws the department.
  • Filling necessary paper work into filing folder in the appropriate month and category
  • Billing each patient for the different services that they are provide with
  • Ordering the supplies that make necessary for the nurse to provide the different services that they are required to have
  • Receiving of telephone orders that doctors or nurse make to have an IV Therapist assist or provide services to a patient
  • Scheduling the placement of PICC that are order as a STAT procedure, because of the great importance of patient survival
  • Maintaining and making sure that the different paperwork that must be filled out is stocked and available at all time

Confidential Unit Secretary 1/06 – 12/06
Washington DC
Performs a variety of clerical support and secretarial duties for a nursing unit. Ensure the timely, efficient and organized flow of operations for the assigned nursing station/area.

  • Greet patients, visitors and \\or physicians and provides appropriate assistances.
  • Answering incoming calls to the unit, including STATS, relaying information, as appropriate. Responds to or relay patient call bell request.
  • Transcribes physician orders directly to the nursing and\\or medication kardex. Recopying the kardexes as needed.
  • Initiates and completes clerical function regarding the admission, discharges and transfer of patients.
  • Maintains daily census\\nursing assignment boards. Posts and update monthly assignment board for physician and residents
  • Enter/updates physician orders and any unit charges in to the computer, Chart patient vital signs, temperature, pulse, and respiration on appropriate forms

Confidential Bus Attendant 6/00 – 12/05
Washington DC
Provide administrative support in the day-to-day operation of the Department Of Transportation to staff, which included high level official. The administrative duties required excellent computer skills and knowledge of a wide range of office machines. Duties include, but are not limited to the following:

  • Measured incoming and outgoing calls to the building and office managers
  • Typed a variety of memo’s and letters from hand written drafts using MS Word and WordPerfect
  • Distribute incoming and outgoing mail
  • Xeroxed a wide range of materials such as flyers and booklets for special projects
  • Oversees and filled the requested supplies need for the office
  • Ran errands

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