Receiving submitted request from Mortgage Loan Coordinators and contacting closing Agents for the being process of the subordination. Staying in constant contact with the closing agent to make sure they have all necessary documents to create the subordination agreement.
Sharing the duties of the Underwriter, checking different systems for specific items in Conjunction with attempting to underwrite the loan to close
Calls to borrower, real estate broker, and title company to request specified documents, such as receipt for payment of outstanding tax bill, verifies accuracy
and consistency of specifications on documents, such as title abstract and insurance forms, Prepares loan closing package utilizing appropriate software. That ensures
accuracy of all prepared closing documents, Contacted borrower, broker, and other specified individuals to arrange time and date for closing, Assembles documents
for delivery to title company, real estate broker, or lending officer for closing.
Mortgage Loan Coordinator (processor)
Review loan file to verify procedures per guideline manage pipeline of loan within required performance standards for welcome, approval and status calls. Working
with DU & LP to and review customer documents, and clear conditions commensurate with authority level. Ensure integrity of all data and process inputs. Order necessary documents and follow up with vendors/third parties to obtain in timely manner submit loans to underwriting for conditional review and full approval upon receipt of appraisal. Maintain monthly performance measurements; timeliness, production goals, suspense, compliance/regulatory, and customer satisfaction. Partner with sales and underwriter on difficult and/or exception transaction
Credit Support Representative
Opening accounts by researching using Dun & Bradstreet systems. Using Equifax or researching the bank of the customer or researching the trades of the customers
that they have established credit with, to determine if they are in good standing to open an account. Holding, suspending or closing accounts as well. Contacting
branches and customers for detailed and confidential information to open or continue accounts. Assisting commercial collections with customer service,
answering customer questions as well as sending invoices when requested.
Branch Support Specialist/ Loan Specialist
Audit daily allocation of closed loan files for accuracy while insuring RESPA, Decision One Mortgage and Investor requirements are met. Researching and
Analyzing the specifics of a loan. Receiving incoming calls and emails from branch partners. Monitor and balance weekly incentive reports to ensure Accuracy. Maintain an acceptable production level.
Daily Audit allocation of closed loan files for accuracy while insuring that RESPA, Decision One Mortgage and Investor requirements are met. Respond in a knowledgeable and professional manner to phone calls and emails from Branch partners.
Separate collateral pieces from file, assuring collateral material is complete, send collateral when requested by investor for buy.
Trailing Document Specialist/ Snelling Personnel
Open and distribute mail, data Entry Deeds and Titles, release mortgages, have documents recorded from different counties.
Customer service inbound & outbound, troubleshooting for client situations, financially assisting clients with arranging time payments, received phone payments, directed clients to branch offices
Administrative Assistant/Customer Service
Secretary support to Counsel and Operations Manager, Using Microsoft Word ‘00 Outlook, PowerPoint \'97, Sierra Office version 2.1, SoftPro, assisting with title
binders and final title polices, receive calls from customers for various request, locate and distribute prior policies, marketing development and marketing support scheduling and arranging travel, troubleshooting computer software, organizational planning, managing filing system, order supplies, open, process and distribute mail.
File Clerk/Office Assistant
Administration supportoperations assisting the paralegals in of central file system, open new matters and close file, reception backup, tracking of accounts receivable and payable,
data entry new clients