Implementation Specialist Resume West Warwick, RI - Hire IT People

SUMMARY OF QUALIFICATIONS

Operating Systems: XP, Vista, Windows 7, OSx, Linux, iOS, Blackberry.
Hardware: Hardware installation and troubleshooting, windows administration, LAN/WAN configuration and setup.
Software: Spyware & Security applications, MS Office, Word, Excel, PowerPoint, Access, MS Visual Studio, Outlook, Open Office, VMware.
Personal: Excellent work ethic, highly motivated, works well with others, outgoing, excellent communication skills, follows direction.

EDUCATION

Associate in Science Degree in Information Technology/Network Engineering

EXPERIENCE

Confidential, West Warwick, RI 2008 - 2009
Implementation Specialist

Welcomed new clients to the service and worked closely with salesperson to ensure clients' needs were met.
Input prior payroll data, conducted audit, and ensured information was accurate.
Setup client for tax service making sure all tax ID #'s were up to date and accurate.
Processed first two months of payroll for new clients, ensuring conversion went smoothly.
Assigned clients to a dedicated payroll specialist.

Director of Sales

Built and maintained an extensive list of potential clients for continued use.
Cold calls, canvassing, networking, attended self-generated and company appointments.
Provided a friendly touch and excellent customer service at every step of the sales process.
Represented outside image of company, well prepared, neat and in order.

Confidential,East Providence, RI 2005 - 2008
Senior Payroll Specialist

REFERENCES AVAILABLE UPON REQUEST