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Director Of Safety & Training Resume

Boston, MA

SUMMARY:

Experienced transportation Manager and Trainer with years of experience in safety, training, security, and conflict resolution. Senior staff manager with strengths in a broad range of policy, procedures, and skilled in building positive relationships. Successful leadership experience as a team builder, staff motivator and workplace environment. Strong proponent for staff development through continuing training.

EXPERTISE AREA:

  • Safety Reporting
  • Safety Development
  • Strategic Planning and Execution
  • Accident Investigation Analysis
  • Workplace Hazards
  • Emergency Preparedness
  • Performance Measures
  • Substance Abuse Prevention
  • OSHA Regulations
  • Risk Management

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Director of Safety & Training

Responsibilities:

  • Communicates company programs, rules, and tools related to safety.
  • Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.
  • Ensures that policies and procedures are followed.
  • Ensures that safety meetings are held on a regular basis and documentation of the meetings is properly maintained; oversees the system safety program to ensure compliance with Federal Transportation Administration requirements.
  • Develops and implements bus driver training programs for qualifying new and current bus drivers for certification and other related requirements.
  • Manages all aspects of site safety training; manages classroom and behind - the-wheel training schedules, logistics and documentation; maintains personnel and qualification files pertaining to training, safety and loss matters.
  • Hires and manages security staff or vendor; develops and updates security policies and processes.
  • Ensures that all accidents are ethically and properly investigated and filed with the company’s third party administrator.
  • Ensures that all security incidents are properly reported and investigated.
  • Conducts evaluations and inspections to mitigate risk and minimize risk of loss potential.
  • Conducts evaluations and inspections to mitigate risk and minimize risk of loss potential; ensures that safety inspections are properly scheduled, carried out, monitored, acted upon, and documented.
  • Ensures contract compliance with all applicable federal, state, local, and company regulations; ensures that related record keeping and reporting requirements are met and maintained; provides support in implementing the approved recommendations.
  • Ensures that the security program follows federal guidelines and that all employees are properly trained.
  • Coordinates and ensures compliance with substance abuse testing program using Federal and Company standards.
  • Manages the site safety department.
  • Maintains confidentiality of all information

Confidential, Boston, MA

Assistant Director of Safety & Training

Responsibilities:

  • Develops and implements bus driver training programs for qualifying new and current bus drivers for certification and other related requirements.
  • Make hiring recommendations and assist the interviewing team.
  • Prioritize, schedule, and assign work, including developing monthly duty schedules.
  • Supervises in-service training programs and educational activities for department staff in a variety of areas (e.g. defensive driving, efficient and safe student transportation methods, bus evacuation, etc.) for maintaining a well-trained staff.
  • Ensures safety and training programs are in compliance with contract requirements and Federal, State, and local laws.
  • Ensure that all Confidential, and company safety requirements are met as well as assisting with accident investigation & reporting.

Confidential, Boston, MA

Safety Trainer

Responsibilities:

  • Ensures new student operators are thoroughly trained in the safe and efficient handling of vehicles and equipment to exceed customer standards.
  • Ensures that all trainees are trained on both Regular and Special Education vehicles and routes.
  • Ensures Operator Development Program (ODP) is followed and properly delivered to include updates when necessary.
  • Conduct and coordinate safety trainings:
  • Performs new equipment familiarization, refresher, and remediation training.
  • Schedule daily classroom training sessions, and acts as a resource to provide employees with expert information on operation of equipment
  • Recommends safer methods, procedures, and preventative measures.
  • Recommends safer methods, procedures, and preventative measures, and perform administrative safety duties as needed.

Confidential, Worcester, MA

Safety Trainer

Responsibilities:

  • Set up and maintain new and existing drivers training programs records per state and company regulations.
  • Set up recruiting to obtain prospective candidates. Make hiring recommendations and assist the interviewing team.
  • Conduct and/or participate in monthly safety meetings.
  • Conduct and coordinate safety trainings:
  • Inform Safety Training Supervisors of upcoming expired licenses and/or certificates.
  • Schedule monthly classroom training sessions, behind-the-wheel instruction with drivers
  • Educate new employees, answering questions and cover duties and responsibilities.
  • Review VCRs and perform administrative safety duties as needed.
  • Transport children of all ages to and from designated bus routes, school, and activities efficiently and safely.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.
  • Follow safety rules as students are boarding and exiting buses.
  • Maintain knowledge of first-aid procedures.
  • Prepare and submit reports that include number of passengers or trips, hours worked, and mileage.
  • Report delays, bus malfunctions, accidents, or other traffic and transportation situation using telephone or two way radios.

Confidential, Worcester, MA

Customer Care Associate

Responsibilities:

  • Effectively troubleshoot advanced products and services including but not limited to; HDTV, VOD, and DVR.
  • Assisted in providing the highest level of customer service as it pertains to any consumer matters
  • Communicated appropriate charges, company policies, and/or procedures as determined at the time of the call.

Confidential, New York, NY

Shift Supervisor

Responsibilities:

  • Responded to immediate store needs by utilizing external resources such as Partner & Asset Protection, Partner Resources and Food & Beverage.
  • Increased sales from $1700 to $2400 daily on merchandise and beverage sales.
  • Supervised store operational functions which include reading budgets, reviewed profit and loss statements.
  • Assisted in ensuring a positive profit margin, along with daily register audits to maintain low levels of cash theft.
  • Handled customer complaints
  • Trained new hires

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