Assistant Store Manager Resume Clifton Heights, PA - Hire IT People

Qualifications

Customer service oriented, creative problem solver.
Able to successfully manage multiple concurrent tasks to meet deadlines as well as routinely prioritize among operational tasks. Able to identify critical activities and tasks and adjust priorities to meet organizational goals and objectives.
Self-initiated problem solving and decision-making. Able to thrive in an environment where conflicting priorities may threaten schedule and quality. Able to resolve issues with minimal supervision.
Strong interpersonal skills; demonstrated ability to adapt to special requirements of the organization. Resourceful, tactful, mature, flexible, with sound judgment.
Strong verbal and written communications skills.
Demonstrated track record of successful relationship management skills, including demonstrated ability to work with all levels of staff, customers and external organizations with a track record of positive relationships. Worked with and as part of a team.
Well-organized with attention to detail and accuracy skills.
Experienced in dealing with sensitive, confidential materials with respect for same.
Computer savvy, utilizing Microsoft Word, Excel and PowerPoint, as well as internet and internal applications. Experienced with fiscal records and money handling.

Work History

Service Professional – Confidential–West Chester, PA
May 2011 to February 2012

Provided excellent customer service to vehicle owners, over the phone and in person.
Effectively communicated with mechanics and service technicians.
Worked in a team environment.
Wrote repair orders, calculated bills, used general office equipment-fax, copier, PC.
Outstanding customer satisfaction survey scores.

Assistant Store Manager - Confidential - Clifton Heights, PA
June 2009-May 2011

Customer Service Representative – Confidential - Media, PA
September 2006-September 2009

Dealt with customers in a respectful and efficient manner.
Kept sales floor clean and orderly for customer satisfaction.
Accurately completed purchase transactions and returns.
Adapted to changing retail demands, worked collaboratively to address challenges.

Education
Confidential, Media, PA. September 2005-May 2008
Confidential, Radnor PA. September 2004-May 2005

Community Memberships
Knights of Columbus