We provide IT Staff Augmentation Services!

Asset Protection Specialist Resume

Quakertown, PA

SUMMARY:

  • Detail - oriented and observant with a background in computer technology and social sciences
  • Ability to work alone or on a team with a strong commitment to safety and customer service
  • Seeking employment with a company that will provide training and an opportunity to advance and contribute to the successful growth of the organization
  • Microsoft Suite proficient
  • Critical thinking skills
  • Business/organizational skills
  • Case management
  • Help desk support
  • Confidential safety training

TECHNICAL SKILLS:

  • Basic knowledge of PC and Macintosh Operating Systems, Microsoft Office Suite, A+ Essentials, CompTIA Network Essentials, Computer Forensics, CompTIA+ Network Security, CISSP Information Security, and Computer Ethics
  • Understanding of general business practices and basic accounting including the design of a business plan
  • Willing and able to perform repetitive tasks with dependability

EXPERIENCE:

Asset Protection Specialist

Confidential, Quakertown, PA

Responsibilities:

  • Monitor the store for potential security risks and alarm function
  • Protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary
  • Teach and coach store employees about the principles, standards and policies related to safety and crisis events and monitor their fulfillment
  • Work with the Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents
  • Interact with customers and store employees to maintain a safe and profitable environment

Help Desk Technical Support Representative

Confidential, Allentown, PA

Responsibilities:

  • Responded to inquiries and requests for assistance with an organization and computer systems
  • Logged calls, identified problems, troubleshoot and provided advice to assist users through standard scripts or checklists
  • Coordinated with higher IT resources to resolve problems if necessary
  • Provided assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
  • Experienced troubleshooter with computer hardware along with networking and software
  • Strong proficiency in Win NT/XP/20xx

Field Technician Assistant August-October 2014

Confidential, Bethlehem, PA

Responsibilities:

  • Completed in-house Confidential Training Programs
  • Assisted field technicians at job sites with operating test equipment including an overview of equipment, HEPA filter and pre-filter principles and replacement, general maintenance protocol (GMP), clean room and facility cleaning, building automation systems, and reporting/documentation
  • Participated in Viable Monitoring and GMP gown training
  • Performed office duties including filing, organizing, data entry, and faxing/copy machine use

Park Security Internship

Confidential, Schnecksville, PA

Responsibilities:

  • Assisted with park security by providing public safety to staff, visitors, and animals
  • Performed tasks associated with husbandry and maintenance of exotic and native animals in an educational and conservation oriented zoological park
  • Provided information to visitors by answering questions and giving educational presentations

Baker

Confidential, Schnecksville, PA

Responsibilities:

  • Fulfilled production duties for bagel preparation and baking
  • Cleaned and maintained the equipment

Hire Now