SKILLS & ABILITIES

• Strong communication skills with persons of diverse cultural, linguistic, and educational backgrounds
• Professional demeanor; able to remain composed under stressful situations
• Works effectively independently as well as cooperatively
• Thorough and detail oriented
• Analytical
• Goal-oriented
• Self-motivated; takes initiative
• Highly organized
• Conscientious; strong work ethic
• Can adapt quickly to changing objectives, tasks, workload and schedules
• Enjoys research and problem solving
• Functional knowledge of Microsoft Office 2010
• Enjoys acquiring new knowledge and skills
• Telecommuting experience

Education

BS (Political Science), 1982 
Western Michigan University—Kalamazoo, MI

Employment

Aug. 2012-present
Public health research telephone interviewer (telecommuting)— Confidential—Oakland, CA

• Makes calls to respondents to recruit them to participate in workplace asthma study carried out by the California Department of
• Public Health (Occupational Health Branch)
• Conducts interview according to protocol with respondents about their asthma exposures
• Explains study to respondents, addresses their questions and concerns, persuades respondents to participate in study
• Schedules appointments with respondents for interviews
• Searches web databases to locate respondent contact information

Dec. 2011-June 2012
Social science research field interviewer (telecommuting)-- Confidential--Chicago, IL

• Member of the most productive field interviewing team of the NORC NSECE (2012) project in the U.S.; retained as a member of the core field interviewing team as data collection phase of the project was winding down
• Made outbound cold calls to recruit respondents and conduct surveys
• Explained study to respondents, addressed their questions and concerns, and persuaded them
• to participate in survey research
• Conducted interviews according to protocol in person and by phone with social science survey
• respondents in households, businesses, and educational institutions
• Entered responses into electronic survey instruments while conducting interviews
• Coded call results and entered record of call comments
• Made reminder calls and visits to respondents
• Scheduled appointments with respondents for interviews
• Completed weekly performance and expense reports
• Updated information in electronic databases
• Composed texts for informational packets to remind or persuade respondents to participate in
• survey research
• Searched web databases to locate respondent contact information
• Temporary position which ended when the data collection phase of the study ended.

April-Nov. 2011
ESL trainer (Bay Area)— Confidential—Lake Bluff, IL

• Provided one-to-one instruction in English as a second language to professionals at their workplaces
• Counseled learners
• Designed curricula, lessons, lesson materials, assessments
• Administered and scored assignments and assessments
• Wrote electronic progress reports
• Communicated with learners and supervisor by email and phone outside of class hours
• Selected textbooks
• Set class meeting schedule week by week in consultation with learners
• Maintained learner attendance log
• Left because of insufficient hours and schedule conflict with new position at NORC-University of Chicago.

Sept. 2010-Aug. 2011
Adjunct ESL instructor—Confidential—Berkeley, CA

• Provided classroom instruction in English as a second language to adults (professionals and university students)
• Counseled learners
• Designed curricula, lessons, lesson materials, assessments
• Administered and scored assignments and assessments
• Calculated course grades and submitted them electronically to administration
• Communicated with learners and supervisor by email and phone outside of class hours
• Selected textbooks and materials for reader
• Maintained learner attendance log
• Mentored students in UC-Berkeley Extension TESOL Certificate program
• Participated in faculty meetings
• Participated in professional development activities
• Resigned because of instability of teaching schedule and insufficient hours.

April 2010-Sept. 2010
ESL instructor for adults--Confidential—San Francisco, CA

• Provided classroom instruction in English as a second language to adults
• Counseled learners
• Designed lessons, lesson materials, assessments
• Administered and scored assignments and assessments
• Calculated course grades
• Communicated with learners and supervisor by email and phone outside of class hours
• Maintained learner attendance log
• Participated in professional development activities
• Left to teach in a program whose students were more emotionally mature.

Jan. 2005-Feb. 2010
ESL instructor for adults—Confidential--Washington, DC

• Provided classroom and one-to-one instruction in English as a second language to adults (professional and students)
• Provided one-to-one and small-group instruction on-site at international non-governmental organizations
• Counseled learners
• Designed curricula, lessons, lesson materials, assessments
• Administered and scored assignments and assessments
• Calculated course grades
• Wrote progress reports
• Communicated with learners and supervisors in-person and by email and phone outside of class hours
• Selected textbooks and materials for reader
• Maintained learner attendance log
• Participated in faculty meetings
• Led student field trips to sites in Washington, DC
• Mentored new instructors
• Left to move to California.

Jan. 2004-Dec. 2004
Adult ESOL classroom instructor for adults—Confidential—Sarasota, FL

• Provided classroom instruction in English as a second language to adult immigrants of diverse educational and socioeconomic backgrounds in an adult education program
• Counseled learners
• Designed lessons, lesson materials, assignments
• Administered and scored assignments
• Maintained learner attendance log
• Participated in faculty meetings
• Participated in professional development activities
• Resigned to move to Washington, DC