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It Consultant Resume

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Richmond Hill, NY

SKILLS

SYSTEMSMS: Windows 2008, 2003/XP/2000/-Server and Workstation (NT Domains, Active Directory, Microsoft Exchange Server 2003,DNS, DHCP, TCP/IP, WINS, Group Policy’s, Logon scripts, Unattended installations)

SOFTWARE: Citrix, Midas, Swift, Bank of New York, Citidirect, Smart Trade, Checkpoint VPN, Bloomberg Professional software, Reuters, Lotus Notes, Veritas Backup, Symantec Norton Antivirus, McAfee Antivirus, Compaq Insight Manager, Remote Administrator, Microsoft Office suite (2000, 2003, 2007), MS Project, Visio, Blackberry Enterprise Server for MS Exchange, Dameware and Malwarebyte

HARDWARE: Compaq Proliant Series, HP/Compaq Workstations, Business Laptops, Blackberry, Network Switches, Routers, Hubs, KVM systems, Turrets phone. All kind of desktops, laptops, controllers, and endorsed in Hewlett-Packard Printers

EXPERIENCE

04/11 - 08/11 Confidential - IT Consultant Richmond Hill, New York

  • Support end users with Windows 2008 Terminal Server Network. Login to virtual machines using WYSE Win term
  • Maintain user ids, group policy, login script and network permission using Active Directory.
  • Helping employees with the remote access connection using Windows XP Pro on a laptop
  • Support Healthcare applications such as NDoc, HBS and McKesson

02/01 - 02/11 Confidential - New York, New York

  • Senior Network Analyst: Support market data applications such as Bloomberg, Reuters, Smart Trade, and Mamdou in the trading floor.
  • Help Traders with Citrix environment, Configure VPN remote access with Citrix Metaframe to connect user’s desktop.
  • Working with Active Directory and ability to have problem solving skills
  • Maintain and support variety features of MS Exchange Server 2003. Users’ Outlook 2003 mailboxes were also configured with Exchange Server. Active Directory was installed in the Exchange Server to have the full feature of Exchange in AD for administrative maintenance.
  • Implement & configure access account management, IIS server, SQL Server and Web Server
  • Knowledge of MS Office 2003, Acrobat Writer and Windows update
  • Setup and implement DNS, DHCP, WINS, IIS and FTP
  • Upgrade all servers with latest firmware, service packs, hotfixes and drivers
  • Maintain network system load balance; implement system fault tolerance; redundant configuration, disk mirroring, RAID sets and attached storage systems.
  • Researching, testing and installing Compaq Insight Manager software on local and remote Compaq servers
  • Administration and support of the network system’s routine activities. Perform backup activities and capacity planning; Monitor network access; Performance tuning; Memory management; Implement applications and utilities; Troubleshoot daily system technical issues
  • Plan and manage group/user accounts; Establishing trust relationships between resources and account domains; Implement antivirus software
  • Maintain a good interpersonal and communication skills
  • Created Unattended installation software packages to be distributed on new systems
  • Troubleshoot and repair hardware problems and software application errors
  • Installation and configuration of Versec Security Explorer
  • Worked with Wasp Asset Management software for the inventory with barcode scanner
  • Work from home using Checkpoint VPN secure client and support users remotely
  • Setup and support Blackberry for users with their contacts, calendars and emails
  • Technical advisor for new PC/server equipment purchases and evaluated new hardware and software tools
  • Network products & application utility evaluation, Hardware/Software evaluation, installation and upgrading
  • Preparation, installation, administration and maintenance of Windows servers, Workstations, Laptops, Printers including hardware inventory and purchasing, software compatibility, client training and bug testing; Provide support for the in house software.
  • Document processes and procedures as required
  • Maintain daily helpdesk calls and contributed documentation to the Intranet website
  • Performed all levels of computer and networking support for 200+ computers info structure including sites in Canada
  • Designed and implemented mass-producing setup procedure of the production computers and updated the hardware inventory
  • Experience of working with Microsoft Office suite
  • Extensive experience with RJ-45 (Category5 ) cabling and patch panels
  • Dedicated support for traders and visitors
  • Support and maintain equipments at disaster recovery site
  • Maintain monthly telephone recording backup tapes

EDUCATION

  • Have serviceable knowledge of MCSE. Tutor in Algebra and Pre-calculus at a Confidential. Quick learner and willing to enhance knowledge through workplace
  • Technical training for Bloomberg customer support, 2002
  • MS Office 2000 Suite Core and Fundamentals, 2003

Confidential Long Island City, New York
Associate Degree in Computer Science.

ACTIVITIES

  • Installed VPN via Internet between home network and remote servers
  • Implemented ISP-like Open Source based E-mail system for home office users

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