OBJECTIVE
Seeking an opportunity to utilize wide variety of skills, experience and education with an organization
that values commitment to excellence of service.

HARDWARE
HUBS - Cabletron-Lattisnet-Intel-3COM - Routers-Cisco – Juniper and Linksys switches,
PBX - Nortel Meridian 1 - Option 61c Release 24
ISDN - T1- T3 – DSL – 10BaseT – 100BaseT
Main Frame - Data General
IBM – HP- Gateway – Dell Computers (and compatibles)- AS400
Printers - Modems - Scanners - Copiers -CD ROM drives - CD burners – Print servers, workstations

SOFTWARE
Dos - Windows 98 - Windows XP –Windows7 - Windows for Workgroups - GroupWise - Microsoft Exchange - Office 2007 -Novell Virus Protection - Diagnostic - Adobe Acrobat

SERVERS
Windows NT, Netware- 4.0 - 5.0

TECHNLOGIES
TCP/IP - IPX - NetBEUI - Ethernet - 10baseT - 100baseT - FDDI - CAT3 - CAT5e - COAX - Network topology

EXPERIENCE

IT Operations Specialist 10/2012-12/2012
Confidential,Las Vegas NV $17Hr
Rack servers, switches storage units and routers. Establish cable build outs. Cable and dress racks. Use Outlook mail. Use of Remedy and Quick base (it service management). Work productively and efficiently to meet deadlines. Resolve trouble tickets.

Clothing Coordinator 02/2012-Present
Confidential,Las Vegas NV Volunteer
Clothes over 500 veterans on a daily basis. Coordinate with work staff to better service veterans on hygiene, food and related services to transition vets to civilian life.

Configuration Technician 11/2011-01/2012
Confidential,Las Vegas NV $13Hr
Installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. Install and/or upgrade hard drives, memory in laptops desktops printers and monitors.
Install graphic and modems cards and there drivers. Assemble and disassemble computer equipment lift and carry
25 – 30 pounds of force frequently.

PC Technician 06/2011-06/2011
Confidential,Las Vegas NV $12/HR
Deployment of Dell laptops with full inventory on dell products(printers, desktops, laptops).
Updating configurations, cable management and network upgrades.

Technical Support Technician 08/2010-11/2010
Confidential,Las Vegas NV $13/Hr
Providing hardware and software upgrades, new installs, reinstalls ,configurations, ordering and provide instruction
to customers for UPS WORLDSHIP.

Enumertor 04/2010-06/2010
Confidential,Las Vegas NV. $14/Hr
Collecting data from the public based on there livelihood and family.
Data entry and travel.

PC Technician 05/2009-12/2009
Confidential,Las Vegas NV. $15.00/Hr Eastridge Infotech Las Vegas, NV.
Deployment of network equipment to new city center, deployment which involved over 5,000 rooms
Installing TV’s, controllers, switches, cabling, touch screens and remotes. Installed sound bars for Panasonic TV’s, Telephones, A/V panels, Enseos, test and troubleshoot such devices. Troubleshoot and testi such equipment to the standards of city center, test equipment which involves digital multi-meters – sniffer (used for network testing) – the use of schematics, blueprints and cable testers. The use of software such as Microsoft XP Windows to test and troubleshoot touch screen technology. Commissioning devices to certain rooms for
security. Worked on WLAN and LAN with MGM IT staff to resolve problems with Cisco, Juniper Switches and Nortel (PBX) Telephone switch. QA hardware and software provide training to new staff and to hotel guests.
Ability to work with vendors to translate technical terms to practical terms for management.

SV3 Technician 02/2009-04/2009
Confidential,Las Vegas NV. $19.00/Hr
Upgrading BANK OF AMERICA model bank equipment. This involved identifying, disassembling, and removing
Legacy equipment and installing new equipment in its place. The equipment ranged from workstations, laser printers, dot matrix printers, servers and any connected equipment, QST/Pin Pad devices, and teller peripherals, including Validators and MICRs. The equipment also included copiers and fax machines. I diagnosed and had to troubleshoot problems with the mentioned equipment. I also was responsible for obtaining serial numbers and other information in order to maintain accurate inventory counts, and properly package all equipment for shipment.

Technician 08/2002-06/2004
Confidential,Riverside, CA. $7.00 to 13.00Hr
Cable pulls of cat5e, fiber optic and telephone lines through conduit.
Residential wiring of new homes and commercial structures.
General labor.

Communications Technician 05/2000-08/2001
Confidential,Las Vegas, NV $10.00Hr
Terminate voice and cable connections (cat5e cat3) to hubs, patch panels, 110 and 66 blocks.
In house service on telephones and other communications related to the Meridian option 61c PBX system.
Training in Premise Distribution Wire and Cable. Involved certification.

Network Technician 11/1988-04/2000
Confidential,CA. $20.10Hr
Responsible for maintenance of network systems include Ethernet and broadband network accesses via multiplexers, switches, hubs, routers and terminal servers for 250 users and multiple locations.
Network is part of a larger Navy network interfacing by private fiber cable and commercial T1 links.
Responsible for the installation, termination of data and voice lines (cat3, cat5e, fiber optic) from user to concentrator and patch panel. Complete Installation, configuration of switches, routers, hubs and provide maintenance for those systems. Provide add moves and changes to Northern Telecom Meridian 1 Option 61c release 24 PBX telephone switch. Worked with Nortel technicians to repair issues with PBX system. Install telephones from jack to block and program to PBX. Terminate ST and SC connectors to fiber optic cable. Troubleshoot personnel Computers on and off the network using various software applications and complete installation of network interface cards (NIC). Responsible for the maintenance of LANs on several sites involving cable upgrades, hub and switch management and assigning IP addresses to customers. Traveled to different locations to maintain networks. Repaired various types of PCs, performed upgrades, and loaded software. Worked with system operators to maintain ( LANs). Performed preventive maintenance of various types of personal computers, printers and LAN equipment

CERTIFICATIONS
NetWare 3.1x and 4.0 Installation, Configurations, and Administration.
Premises Distribution Wire and Cable
ISO 9001
AT&T Category 5
Network +
Northern Telecom (PBX) Option 61c Release 24, Add, moves and changes,
option 21 - 81 Maintenance for Technicians , X11 Release 24 Database for Technicians.

EDUCATION
Bachelor of Science, Automated Manufacturing

Currently pursuing CCNA Certification