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Customer Service Resume

SUMMARY:

  • Multi - Tasking Highly Organized Meticulous with Details
  • Medical Terminology Telephone Reception Social Media Management
  • Problem-Resolution MS Suite Proficiency Communicates Effectively

PROFESSIONAL EXPERIENCE:

Confidential

Customer Service

Responsibilities:

  • Greet Residents, Guest, Prospective residents
  • Manage front desk, Make reservations for residents, prospective residents and guest.
  • Log in and out packages that come in the building.
  • Answer phones and transfer calls
  • Give Market survey via Phone
  • Refresh, stock, clean, coffee bar for residents. place online orders for managers input maintenance request, concerns or complaints for residents record activity with keys. (residents, and concierge keys)
  • Deliver newspaper to each apartment that signed up for the morning paper watch surveillance camera and record unusual activity, and shift log daily activity

Confidential

Customer Service

Responsibilities:

  • Greet and help the customers
  • Scan, organized sensor each item that enter the store for each department clean and restock each department

Confidential, Maryland

Dedicated Aid/Educational Aid

Responsibilities:

  • Committed to serving the needs of children and their families through mentoring, tutoring
  • Community-based interventions
  • Take care of daily need of the children who cannot speak for themselves
  • Provide an avenue of change, improvement and growth for families of children with various needs

Confidential, Washington, DC

Cashier/Hostess

Responsibilities:

  • Acknowledged and greeted customers within ten feet of entering the store
  • Followed all cash handling procedures per company guidelines
  • Utilized recovery statements to minimize external loss
  • Executed the tasks of markdowns, signing, marketing, and floor presentations
  • Communicated and performed replenishment priorities based on sales and inventory
  • Coordinated with waiters to ensure seating availability to guests and handled table reservations

Confidential, Washington, DC

Customer Service

Responsibilities:

  • Conducted research projects, and analyzed data pertaining to the perceptions and influences of women within the DC area
  • Attended weekly workshops designed to educate participants in the areas of social justice, holistic wellness, and personal development

Confidential, Washington, DC

Medical Assistant

Responsibilities:

  • Responsible for screening calls, travel arrangements, calendars, expense reports, meeting set up/clean up, training, and keeping track of messages
  • Interviewed clients regarding program policies, procedures, and guidelines as they relate to medical support
  • Improved the accuracy of patient records by implementing Patient Update Sheets System for filing ease.
  • Developed thorough knowledge of Medical Terminology while working with supervising doctors.

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