Head Hostess Resume
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The Woodlands, TX
OBJECTIVE
Secure a position in a growing and innovative company that draws on my strong organizational skills, marketing and customer service background.
EDUCATION
Confidential May 2012
Bachelor of Science
Major: Family and Consumer Sciences
EXPERIENCE
Confidential
Marketing Intern
Houston, TX Jan 2012 - May 2012
- Prioritized and multitasked between assignments given by marketing coordinator and the marketing director
- Assisted with signature events hosted by the Houston Press
- Researched venues for events and utilized social media such as Facebook and Twitter to communicate with the community about the on goings of the Houston Press
- Posted event listings on various websites to promote upcoming events
- Coordinated social media giveaways and raffle prizes
- Prepared thank you packages for event participants
Confidential
Head Hostess, Server, Head-wait
The Woodlands, TX Aug 2009 - Present
- Multitasked between multiple roles as head-wait and active server
- Managed wait staff check outs by reconciling statements to cash
- Assisted kitchen manager with expo as well as other servers on the floor
- Conducted training for new hostess staff
- Controlled and arranged hostess schedule weekly
- Helped coordinate catering orders and participate in catering events
Confidential
Receptionist
The Woodlands, TX Apr 2011 – July 2011
- Manage stylist schedules including vacation and call-ins
- Manage client’s appointments and scheduling
- Act as customer service representative & helped promote retail sales
- Follow tasks given by Salon Coordinator
Confidential
Hostess
May 2008- Aug 2009 Houston, TX
- Greet guests in a friendly and professional manner
- Seat guests at appropriate tables as per organized seating chart
- Organize and prepare reservations and to-go orders
- Communicate with all guests to ensure quality satisfaction with both food and service
- Respond appropriately to customer complaints and bring any issues to the attention of a manager
- Communicate with management, kitchen staff, and serving staff to ensure effective customer flow
SKILLS and ACTIVITIES
Computer: Microsoft Office Word, Microsoft Office Excel, Microsoft Power Point, Salon Iris & Outlook