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Head Hostess Resume

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The Woodlands, TX

OBJECTIVE

Secure a position in a growing and innovative company that draws on my strong organizational skills, marketing and customer service background.

EDUCATION

Confidential May 2012
Bachelor of Science
Major: Family and Consumer Sciences

EXPERIENCE

Confidential
Marketing Intern
Houston, TX Jan 2012 - May 2012

  • Prioritized and multitasked between assignments given by marketing coordinator and the marketing director
  • Assisted with signature events hosted by the Houston Press
  • Researched venues for events and utilized social media such as Facebook and Twitter to communicate with the community about the on goings of the Houston Press
  • Posted event listings on various websites to promote upcoming events
  • Coordinated social media giveaways and raffle prizes
  • Prepared thank you packages for event participants

Confidential
Head Hostess, Server, Head-wait
The Woodlands, TX Aug 2009 - Present

  • Multitasked between multiple roles as head-wait and active server
  • Managed wait staff check outs by reconciling statements to cash
  • Assisted kitchen manager with expo as well as other servers on the floor
  • Conducted training for new hostess staff
  • Controlled and arranged hostess schedule weekly
  • Helped coordinate catering orders and participate in catering events

Confidential
Receptionist
The Woodlands, TX Apr 2011 – July 2011

  • Manage stylist schedules including vacation and call-ins
  • Manage client’s appointments and scheduling
  • Act as customer service representative & helped promote retail sales
  • Follow tasks given by Salon Coordinator

Confidential
Hostess
May 2008- Aug 2009 Houston, TX

  • Greet guests in a friendly and professional manner
  • Seat guests at appropriate tables as per organized seating chart
  • Organize and prepare reservations and to-go orders
  • Communicate with all guests to ensure quality satisfaction with both food and service
  • Respond appropriately to customer complaints and bring any issues to the attention of a manager
  • Communicate with management, kitchen staff, and serving staff to ensure effective customer flow

SKILLS and ACTIVITIES

Computer: Microsoft Office Word, Microsoft Office Excel, Microsoft Power Point, Salon Iris & Outlook

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