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Vice President | Global Release Manager Resume

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Tampa, FL

SUMMARY:

  • Performance - driven and strategic-focused professional having credentials from PMI in Project Management Professional (PMP) & Scrum Alliance in Certified Scrum Product Owner ( Confidential ).
  • 15+ years of strong people and process management skills combined with great analytical skill has resulted in metrics driven improvement across multiple entities/functions.
  • Established and led Confidential Practice for a large group of 1000+ resources; defined standards, processes and tools for setting up the Confidential along with governance and operating model; created and managed automation tools and templates (such as MS Excel, SharePoint etc.) for project, resource and budget management.
  • Achieved phenomenal results managing several large, multi-million, cross-functional Global IT Projects meeting or exceeding organizational goals and expectations. Strong analytical, interpersonal and decision-making abilities helped achieve balanced result in critical scenario/stages.
  • Practiced and implemented best in class customer and business consulting services. Collaborate with senior executives in preparing and presenting statistical data and various other materials help drive strategically important programs and efficiency and across the functions.

EXPERTISE & STRENGTHS:

  • Strategic Planning & Roadmap
  • Business Consulting
  • Customer Relationship
  • Development Methodologies (SDLC/Agile)
  • Annual Budgeting & Book of Work
  • Vendor Management
  • IT Product Management
  • Release Management
  • Product Management
  • Performance Improvement Plans
  • Resource Management
  • Program/Project Management
  • Standards and Practices
  • Software Design & Development

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Vice President | Global Release Manager

Responsibilities:

  • Brought efficiency in Release Management practices by reducing the time and effort by roughly 40% by implementing best practices and streamlining the process.
  • Introduced Release Management Framework for consistency and standardization across multiple releases.
  • Driving improvement plans across various phases/functions such as QA, UAT, Implementation by statistical reporting and action plans.
  • Improvised resource forecasting and project management practices by clearly defined process, standards, roles & responsibilities and conducting lunch n learn sessions, which were not very prominently followed.

Confidential, Tampa, FL

Product Portfolio Manager

Responsibilities:

  • Oversaw product management of all Workflow/ Confidential products within group.
  • Cooperated with business on requirement prioritization, solution fulfillment, driving solutions across software delivery teams, vendor liaison and effectively managing issues and escalations.
  • Achieved proper return on investment as result of defining and establishing product roadmap to align with business strategy.
  • Successfully standardized estimation practices across all teams extended throughout multiple geographies by introducing the common estimation model (CEM).
  • Instrumental in strengthening the budget allocation process for product enhancements and SOW reviews, which improved management and control of resources and financials.
  • Defined operating model/roles for Confidential teams. Identified and implemented design and engineering principles to maintain consistency in deliverable quality across all the teams and regions.
  • Initiated Community of Interests ( Confidential ) for technical teams and business users across all regions.

PMO Lead

Confidential

Responsibilities:

  • Directed the global functions and group systems product portfolio of $12+ million and led Confidential .
  • Full accountability for managing and monitoring all projects, resources and budget under portfolio.
  • Drove the software delivery & project management processes across the team.
  • Established and implemented an operating model, tools & procedures for quality management of 250+ projects, resource (800-1000 FTEs), and a budget of $100 million following global alignment of regional teams.
  • Proposed successful process for managing the global order book successfully implemented through discussion with regional heads. The same model was adopted by larger teams realizing major benefits.
  • Maximized customer satisfaction through excellence in consulting, partnership and proper coaching of Project Managers. Streamlined and boosted the project delivery practice by directly collaborating with global function business.
  • Accomplished a significant reduction in scope creep, CRs and customer issues/escalations following direct responsibility of the Global Functions Portfolio. Reestablished customer confidence within team.

Confidential

Project Manager

Responsibilities:

  • Managed all aspects of multiple global flagship programs on behalf of client; implemented successful delivery and effectively managed and achieved expectations.
  • Maintained effective communication with all stakeholders of programs overseeing various issues and risks.
  • Reduced company costs while maximizing service quality as result of transitioning projects from vendor.
  • Improved communication and relationship between client and offshore faced with various challenges by putting extra hat of consultant/SME and bridging gaps techno-functionally.
  • Provided top-quality supervision of several cross-functional teams while delivering global projects of various technologies and products with zero business escalations.
  • Launched practice of Agile development within one project with six to eight weeks’ release cycle effectively utilized across additional projects following great success and benefits.
  • Instrumental in executing a successful product migration within project, paving the path of migration to additional projects.
  • Functioned as Manager during absence, implementing appropriate decisions; earned accolades from Manager. Analyzed and resolved various team conflicts and additional project/client-related issues.

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