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Store Manager Resume

Tuscaloosa, AlabamA

EXPERIENCE:

Store Manager

Confidential, Tuscaloosa, Alabama

Responsibilities:

  • Daily store management including bank debits and deposits, collection and courtesy calls, marketing for new business, goal setting and task delegation
  • Maximized store profits by consistently providing exceptional customer service, encouraging sales team and meeting company financial goals
  • Set individual goals for sales team and developed sales strategies to reach those goals and increase customer retention and store revenue
  • Processed titles using ETAPS to record liens and transfer ownership when necessary

Customer Service Representative

Confidential, Tuscaloosa, Alabama

Responsibilities:

  • Handled collection accounts by phone and through personal field visits as needed.
  • Processed and closed loans
  • Coordinated events with charities and community organizations to raise money for their cause while marketing new business for the company

Administrative Assistant/Assistant Office Manager

Confidential, Tuscaloosa, Alabama

Responsibilities:

  • Accepted customer payments and computed daily bank reconciliation sheets
  • Monitored the status of insurance coverage of over 600 customer accounts using Excel spreadsheets to show current status and took necessary steps to force coverage when needed
  • Managed Accounts Payable
  • Audited customer files to insure all necessary documents were included before loans were scheduled to be closed

Office Manager

Confidential, Tuscaloosa, Alabama

Responsibilities:

  • Handled payroll and bookkeeping
  • Completed credit applications and all other necessary paperwork upon approval
  • Regulated collection and repossession accounts

Administrative Assistant/Transfer Agent

Confidential, Birmingham, Alabama

Responsibilities:

  • Managed all aspects of Corporate Trusts through a computerized program known as Confidential
  • Processed all employee/employer contributions made to Confidential
  • Transferred Stock Certificates and paid out quarterly dividends to stockholders
  • Computed all monthly bank reconciliation sheets
  • Attended company meetings, noted all discussed topics and compiled a booklet of minutes for each meeting describing all things discussed.
  • Regulated ordering of all company supplies
  • Managed Accounts Payable department for Confidential

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