Federal Contractor/IT Consultant Resume Washington, DC - Hire IT People

SUMMARY:

To obtain an information technology position with the federal government that offers growth opportunities in IT and project management. Currently possess 5 years of hands - on experience with IT troubleshooting and maintenance, mobile device management, and cloud services, such as messaging and collaboration. A strong combination of technical ability and professionalism in order to provide high level problem solving and excellent customer support. Proven abilities in attention to detail and commitment to the task Confidential hand.

WORK EXPERIENCE:

Confidential, Washington, DC

Federal Contractor/IT Consultant

Responsibilities:

Responsible for day-to-day Office 365 administration for our client, the Confidential .
Managed an active directory environment with over 10,000 users.
Hands on experience with Exchange 2010, Windows Server 2008, Windows Server 2012, VMware ESX/ESXi, Skype for Business, and SharePoint Online.
Administered Confidential MaaS360 as a mobile device management solution while testing a migration path to Microsoft Intune.
Completed monthly security patching per Microsoft recommendations on over 30 Windows server machines.
Implementation of PowerShell cmdlets in order to efficiently automate reporting and correct errors in user accounts and mailboxes.

Confidential, Northern VA

Assistant Store Manager/Retail Sales Consultant

Responsibilities:

Maintained a customer-oriented retail store and achieved sales goals and by listening and understanding the customer wireless needs.
Trained new and seasoned sales consultants in best practices for consulting, selling, and technical support.
Successfully managed mobile device inventory to reduce shrinkage and retain a positive retail customer experience.
Provided expert level customer support for iOS, Android, and Windows Phone mobile device, as well as tablets and hotspot devices.

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Federal Contractor/it Consultant Resume

Washington, DC

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