I.T. Support/Computer Operator Resume Bronx, N.Y - Hire IT People

SUMMARY

Computer Operator with 2yrs I.T. Technical Support experience prepared to take my career to the next level. Ready for a position that can feed my desire to gain additional knowledge and experience which I can then reciprocate and become an intricate member of the staff.

Professional Experience:

Confidential, 11/2010-Present
Bronx, N.Y.
I.T. Support/Computer Operator

Infrastructure support..
Maintenance, troubleshooting and repair of pc's and peripherals.
User account management.
Assisting the Director and Manager of I.T. in testing and implementations of new hardware and software.
Answering and completing user requests in regards to business related functions and procedures.
Ensures all OS's, Servers, Software, Anti-Virus and Malware updates and upgrades are kept current as defined by the I.T. manager
Help Desk-Assisting users both remotely and deskside.

Confidential, 4/2008-8/2009
New York, N.Y.
Computer Operator

Completion of batch jobs in accordance with procedures implemented by the M.I.S. manager.
T1/T2 level Help Desk support. Log and escalate any and all T3 issues in accordance with departmental procedures.
Reports processing and distribution.
Monitor systems.

Confidential, 6/2007-8/2007
New York, N.Y.
Computer Operator

Extraction, decompressing and forwarding of business related content via ftp.
Data backup onto DVD's and filing.

Confidential, 5/2004-8/2006
New York, N.Y.
Computer Operator

Perform software updates and upgrades as instructed.
Data media storage and management.
Completion of batch jobs, backups and reports processing and distribution as outlined by the I.T. manager.

Technical Qualifications:

Professional experience in using , AS/400, Server 2003/ 2008, Windows XP/Vista7,Symantec Backup Exec, Active Directory, Roadnet, MS Office Suite, CICS, TSO, NYRS, FLOW, JCL, Web Term, Unity, Siemens, JES2, IVR200.

Education:

A.A.S.,Computer Networks Administration
Curriculum included classes in Windows 2000/2003, Active Directory, Introduction to Linux, Introduction to Cisco (CCNA), Project Management, Networking (Implementing, Administering, Maintenance and Troubleshooting), A+ and MS Office.

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I.t. Support/computer Operator Resume

Bronx N, Y

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