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Agile Coach / Scrum Master Resume

New York, NY

SUMMARY:

An accomplished IT professional consulting as an Agile Coach / Scrum Master and Trainer. Clients include Viacom, Confidential, and Confidential Funds. Extensive experience at Confidential & Confidential ’ Confidential Ratings. Versatile skills range from technical to managerial with a recent emphasis on Agile Coaching and Training, Business Analysis, Project Management, Custom PMO Metrics, Desktop Development, and Risk Management. Excellent experience includes being a Certified Scrum Master and Product Owner, process improvement, documentation, defect management, and vendor evaluation. An excellent candidate for software engineering teams, a PMO, or a Risk Management group.

SKILLS:

Analytical: Certified Scrum Master and Product Owner, Agile / Scrum / Kanban Coach and Trainer, Business Analysis, Project Management, Workflow Definition, Risk Assessments / Audit, Defect Management, Process Improvement, Documentation, IT / Business Liaison.

Technical: MS - Office Development, VBA, SharePoint Designer, Custom Report Development, Algorithm Design, Database Design, SQL, VersionOne, Jira, JQL, Confluence, HP-Quality Center (QC), Application Lifecycle Management (ALM), and Project & Portfolio Management (PPM), Mitratech TeamConnect, Remedy Action Request.

EXPERIENCE:

Confidential, New York, NY

Agile Coach / Scrum Master

Responsibilities:

  • Coach and train software engineering teams on agile and scrum; building software incrementally and iteratively, breaking down features into epics and stories, story writing using INVEST, sizing using Fibonacci, plan iterations to deliver shippable product, continuous improvement, becoming self - organized, and changing their overall mindset to align with the agile manifesto (focus on quickly delivering valuable working software, strong customer collaboration, responsiveness to changes, continuous inspect & adapt of processes, and other aspects of agile).
  • Coach on seeing the value of Continuous (or frequent) Integration, Feature Teams, Code Refactoring, etc.
  • Conduct agile maturity assessment surveys to gauge team maturity, shape a plan, and initiate working agreements.
  • Work closely with Scrum Masters to coach them to better serve their teams and promote agile and scrum.
  • Work with product owners on backlog refining, prioritizing, maximizing ROI, and attainment of objectives.
  • Train teams on ceremonies (backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives).
  • Create / update documentation (Word, PowerPoint, Confluence) on Agile principles and practices.
  • Developed custom Jira / VersionOne reports via Excel-VBA utilized by product owners and development teams.
  • Developed an MS-Access solution for Request Management: redefined the workflow, database table design, relationships, queries, forms, reports, and custom VBA code for managing a backlog of enhancement requests.
  • Managed business requirements, risks, RACI chart, and vendor evaluations for a project to deliver Computer Telephony Integration (CTI) throughout an Internal Sales department.

Confidential, New York, NY

Agile Coach, Scrum Master

Responsibilities:

  • Coached software engineering teams on adopting agile/scrum/Kanban. Scrum Master for several projects.
  • Designed an agile process that effectively delivered a backlog of product enhancements and defects.
  • Authored documentation to guide others on adopting agile/scrum/Kanban.
  • Conducted training with up to 25 technical and non-technical students (on-site, remotely, local, and global).
  • Identified a need for enhanced reporting. On multiple projects played a dual role as a Business Analyst to understand reporting needs and as a Developer to write code for generating custom metrics/reports:
  • Recognized a need for enhanced PMO reports. Developed a custom tool using Excel-VBA that reads data from Jira or VersionOne and generates reports used by development teams, the PMO, and product owners.
  • Managed a global Confidential Register and identified reporting needs. Developed a custom tool using Excel-VBA that generates custom risk reports to help IT gauge the level of risk being carried.
  • Analyzed a defect management process and recognized a need for data governance with HP-Quality Center and the need for Confidential reports. Developed a custom tool via Excel-VBA to generate reports which deliver needed information. Implemented a governance process within the PMO.
  • Lead Business Systems Analyst.
  • Partnered with product owners globally to gather and analyze functional requirements and workflows.
  • Authored multiple revisions of business requirements documents.
  • Guided/mentored less-senior Business Analysts to write stories and epics for agile teams.
  • Collaborated with internal/external and onshore/offshore technical resources to convey requirements.

Lead Business Systems Analyst

Confidential

Responsibilities:

  • Managed a Global Confidential Assessment, Audit, and Reporting Program.
  • Conducted risk assessments and audits on IT projects and applications. Identified gaps between practices and applicable policies/standards, created action plans, monitored their remediation, and conducted audits.
  • Generated metrics/stats on my findings for reporting to management via Excel and PowerPoint.
  • Analyzed trends and made recommendations for where a focus is needed to remediate and prevent risks.
  • Trained IT and PMO staff on company policies/standards and how to remediate discrepancies.

Lead Business Systems Analyst

Confidential

Responsibilities:

  • Collaborated with Compliance staff and leadership to understand requirements necessary to keep Confidential &P Ratings in compliance with global regulations.
  • Partnered with the business to understand requirements and authored business requirements documents.
  • Guided/mentored less-senior Business Analysts to write stories and epics for agile teams.
  • Compliance Examinations: managed data extraction requests, analyzed and validated data.
  • Automated Compliance Group Calendar: To adhere to an agreement made with the SEC, Compliance requested an improved tool to manage the scheduling of chaperons for ratings criteria meetings.
  • Conducted requirements gathering sessions.
  • Researched and tested SharePoint 2010 features/functionality.
  • Documented how SharePoint can be used to meet requirements by improving current processes for announcing criteria meetings, scheduling chaperons, and communicating follow-up information globally.
  • Trained Compliance Officers on the proper use of SharePoint to meet SEC requirements.

Program Office Coordinator

Confidential

Responsibilities:

  • Redesigned and managed a procurement workflow process for multiple projects.
  • Partnered with Finance for resource time tracking, budget management, and fund allocations for multiple projects.

Desktop Developer

Confidential

Responsibilities:

  • Managed the entire SDLC process including requirements gathering, workflow definition, UI design, database creation, algorithm design, VBA coding, testing, documentation, and training using the MS-Office suite.
  • Scheduled and conducted training sessions to teach business users how to effectively use new software tools.

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