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Agile Project Manager / Agile Coach Resume

Morristown, NJ

SUMMARY:

  • Collaborating with business to find alternatives and to Deliver Operational Excellence to business challenges
  • Cross - group collaboration, Functional, Matrix, and Projectized Organization and managing conflicting priorities
  • Product Development, Release with Service & Organization Level Agreements (SLAs & OLA’s)
  • Change management - root cause analysis, impact analysis, Change Control Board, Stakeholder management and agreement, schedule, and cost changes
  • Ability to work effectively to tight deadlines regardless of possible setbacks
  • Recognizes and appreciates each person’s strengths, interests and problems and Encourage a culture of Constructive Controversy
  • Proactive and Efficient in Motivating team and creating a Shared Vision to work towards a common goal
  • Enterprise Portfolio Management, Application Development & Delivery Management, Business Process Optimization, Client Relationship & Account Management
  • Expertise in eliciting business requirements and leverage the Technology to meet IT Delivery Goals
  • Proficiency in What-If Scenario Analysis (WISA)
  • Continuous Learner with a curious mind to explore new technologies and advancements in the IT Industry
  • Proficiency in Project & Program Management, Consulting, Business Analysis, and Business Process Re-Engineering with well-balanced understanding of Business Relations and Cross-Functional Development Teams
  • Extensive knowledge of different phases of various Software Development Life Cycles (SDLCs), namely, Traditional Waterfall, Spiral, Extreme Programming (XP), and Agile Methodologies - SCRUM, Scaled Agile Framework (SAFe 3.0) and Kanban along with Hybrid models like Scrum-Waterfall
  • Highly organized Go-Getter with strong sense of accountability. Detail and process oriented with proven record of Demonstrating Servant and Entrepreneurial styles of leaderships that helped me bridge the gap between business and technical teams to achieve organizational goals
  • Dexterously negotiated with business partners, sponsors, vendors, and project steering committee board
  • Expertise in building Business Process Model (BPM) and Process Re-Structuring
  • Drafted Problem and Incident Management Plan for my project and submitted it to PMO for Organization wide implementation
  • Adroit in handling Organizational and Team Conflicts to ensure that Project Goals are met in Budget and on Time
  • Leveraging my Technological Background, I assisted teams on technical front on multiple occasions
  • Proficient in preparing wide range of documents including, High Level and Low-Level documents (HLD/LLD), Business requirements document (BRD), Systems Requirements Specification (SRS), Use case Specification, Configuration document, and RACI matrix (Responsible, Accountable, Consulted and Informed)
  • Skilled in Gathering and Eliciting Requirements using INVEST (Independent, Negotiable, Valuable, Estimable, Small and Testable) or SMART (Specific, Measurable, Attainable, Realistic, Timely) Criteria
  • Expertise in Documentation and Analysis with competence in prototyping documents, models, and attributes for consistency, completeness, and risk minimization
  • Experience in Creating Use Cases with extensive scenarios and drafted Test Cases to test each scenario
  • In Depth knowledge of Data Modeling (Conceptual & Logical) and Data Mining Techniques
  • Understanding of Data Warehousing concepts and Hands-on experience in dealing with Warehousing tools like Informatica and IBM DataStage

TECHNICAL SKILLS:

Operating Systems: Windows XP/Vista/8/10, Red Hat Enterprise Linux (RHEL), Ubuntu

Modeling Tools: MS Visio, Rational Rose

SDLC Methodologies: Traditional - Waterfall, Agile - SCRUM, Scaled Agile (SAFe 3.0), Spiral, Extreme Programming (XP), Kanban, Lean Agile, Hybrid - Scrum-Waterfall, Scrumban

Business Skills: Change Management, Problem & Incident Management, Impact Analysis, JAD Sessions, SWOT Analysis, Project Planning, Project Scheduling, Project Budgeting, Risk Management, Conflict Management, Big Data Analytics

Requirement Management Tools: Rally, JIRA, Confluence, HP ALM, Visual Studio (TFS), IBM Door

Productivity Tools: IBM Lotus Notes, IBM Sametime, Cisco WebEx, MS Office Suite

Project Management Tools: Microsoft Project, Rally, JIRA, HP PPM, HP ALM, VersionOne

Testing Tools: HP QC, HP ALM

Financial Tools: MS Excel functions & Macros, Microsoft Project

ETL Tools: Informatica (Power Center), SQL Server Data Tools, Cognos Data Manager

Reporting Tools: IBM Cognos, Tableau Desktop, Spotfire

Version Control Tools: GitHub, MS SharePoint, SVN (Apache Subversion), TFS (Team Foundation Server)

Languages: JAVA, JavaScript, JSP, Ruby, NodeJS, AngularJS, JQuery, SQL, PL/SQL, HTML, XML, CSS

Architecture/Framework: Service Oriented Architecture (SOA), 3 Tier Architecture, N Tier Architecture, Cloud Platform (SaaS & IaaS), Apache Struts

Databases: Hadoop (HDFS), MySQL, Oracle, MS Access, IBM DB2

Big Data Tools: Apache Hadoop, HDFS, Ambari, Hive, Pig

PROFESSIONAL EXPERIENCE:

Confidential, Morristown, NJ

Agile Project Manager / Agile Coach

Responsibilities:

  • Actively participated in PMC (Project Management Council) through all the phases of Project requests: Estimation, Initiation, Execution/Development, Deployment, and Hand-off
  • Preformed Impact Analysis, Cost-Benefit Analysis, Feasibility Study, and ROI calculation to ensure that project is secured from business and technical risk
  • Proactively Assessed and Evaluated Project Risk, and took Corrective actions to Mitigate, Transfer, or Accept the Risk. Also, Tracked and Updated Risk Register
  • Prepared Deployment Artifacts like Delivery Readiness, Scope and PI Charter, Quality Plan, and Test Summary Report (TSR) to ensure SOX compliance
  • Identified Inter team, Program, and Portfolio dependencies and Proactively took steps for resolving them to minimize impact on project progress
  • Managed allocations for 3 Scrum Teams comprising of 23 People working on 11 Different Projects and ensured that time entry is accurate and meets the guidelines
  • Defined Custom processes for the program to adapt to Agile Methodology. Provided Agile Coaching to the Scrum Team on Sprint Planning, Sprint Commitment, and Sprint Execution
  • Developed a Team Kanban Board for DevOps team to work in Pull fashion to limit Work in Progress (WIP)
  • Coached DevOps team on Kanban Principle to implement Kanban Methodology
  • Established and Monitored Financial Tracker for a milestone based Resources and Time utilization to keep the project under budget
  • Took up the role of Acting RTE (Release Train Engineer) and facilitated in building up project pipeline, Program Increment (PI) Planning, and ensured In-Budget and On-Time Deliveries of Projects
  • Facilitated time-boxed SCRUM ceremonies that included Daily Standups, Sprint Planning Meeting, Sprint Review Meeting, Sprint Retrospective Meeting, and Grooming Sessions with Product Owner
  • Worked with Business Sponsors, Business Analysts, and Management Analysts to create User Stories following the 3c’s pattern (Card, Communication, & Confirmation)
  • Implemented Test Driven Development (TDD) to ensure the quality of Application is maintained throughout SDLC
  • Gained knowledge about Apache Hive, Hbase Tables, Spark, Flume, Talend, and Scripting to warrant effective two-way communication with Team
  • Maintained Impediment list and proactively worked with System Architects and Program Managers to minimize the turn-around time for impediment resolution
  • Performed duties of a Product Owner which involved Writing User Stories, Defining Acceptance Criteria with the help of Tech Leads, and Accepting the Stories
  • Organized and facilitated project meetings with internal and external stakeholders including Senior Management, Business Analysts, Infrastructure Team, Development Team, PMO members, and Business Users
  • Organized and Facilitated bi- weekly status meetings with internal team, bi-weekly status meeting with Outside stakeholders, and arranged touch base calls to monitor projects progress
  • Published Project Objectives to increase visibility and create a transparent working environment
  • Created an Autonomous Environment to distribute the power among teams and make them commitment driven working towards a common goal. Open communications with team helped me identify and resolve conflicts

Environment: / Technology Stack: Waterfall - Scrum hybrid Methodology (OSAM), CA PPM (Project & Portfolio Management), Apache Hadoop Environment (HDFS, Hive, Pig, HUE, Ambari, Spark), MS Outlook 2013, MS Office Suite 2013(Excel, Word, PowerPoint, Note), Microsoft SharePoint

Confidential, Warren, NJ

Agile Project Manager / Agile Coach

Responsibilities:

  • Initiated a One Month Long Proof of Concept (POC) Project to gauge the complexity of the project and understand if full scale implementation would help the organization achieve the goal
  • Conducted Feasibility Study, Cost-Benefit Analysis, Impact Analysis, and Return on Investment (ROI) based on learnings from the POC Project
  • Assisted in Strategic Decision Analysis by employing Decision Tree Technique to pick the strategy with highest ROI
  • Performed Total Cost of Ownership (TCO) calculations and presented the results to the Stakeholders and Business Sponsors to assist in Decision Making Process
  • Collaborated with Program Management to draft a Project Charter after intense negotiation with Business Sponsors and Subject Matter Experts (SMEs)
  • Ensured that Business Requirement Document (BRD) and System Requirement Specifications (SRS) are effectively converted to User Stories that follow INVEST Criteria via Story Mapping Exercise
  • Conducted project kick-off meeting and outlined the RACI matrix to the project team for corrections, updates, and timeline agreement and reached a consensus on the Communication Plan
  • Identified dependencies between applications to eliminate/reduce risks and potential conflicts during project life cycle
  • Executed comprehensive Project Management processes from initiation to Deployment using waterfall methodology
  • Crafted Resource Breakdown Structure to perform Critical Path Analysis and prepare Milestones and Gantt chart
  • Coached the Management Team on Scrum and Agile Policies
  • Published Project Objectives to increase visibility and create a transparent working environment
  • Identified dependencies between Projects to eliminate/reduce risks and potential conflicts during Program life cycle
  • Arranged and Facilitated the Scrum of Scrum daily meetings with Scrum Masters to identify any impediments the scrum teams might be facing and ensure that Development Efforts are aligned with Portfolio Strategy
  • Maintained Impediment list and proactively worked with System Architects and Program Managers to minimize the turn-around time for impediment resolution
  • Employed PDCA Method to Monitor the progress, Identify Bottlenecks, and Identify Kaizen to eliminate the Bottlenecks
  • Implemented Problem and Incident Management plans and communicated it to all the stakeholders to ensure that team and stakeholders are aware about the procedure and immediate next steps so that the system is deployed on-time
  • Arranged Training on Hadoop and its components by SMEs for the teams to feel comfortable with technology stack and address their concerns
  • Gained knowledge about Apache Hive, Pig, Spark, and HUE to warrant effective two-way communication with Team.
  • Generated Project Reports and distributed customized reports to stakeholders based on Stakeholder Register and Communication Plan
  • Organized and Facilitated weekly status meetings with internal team, bi-weekly status meeting with Outside stakeholders, and arranged touch base calls to monitor projects progress
  • Utilized PM Tool HP PPM (Project & Portfolio Management) to track Program Progress and maintain Transparency
  • Involved with Product Owner, Scrum Master, and Development Team in release planning (Feature Driven Release) that was planned based on Team’s average velocity

Environment: / Technology Stack: Waterfall - Scrum hybrid Methodology, HP PPM 9.2(Project & Portfolio Management), Apache Hadoop Environment (HDFS, Hive, Pig, HUE, Ambari, Spark), MS Outlook 2013, MS Office Suite 2013(Excel, Word, PowerPoint)

Confidential, Plymouth Meeting, PA

Agile Coach / Scrum Master

Responsibilities:

  • Implemented various elicitation techniques like Document Analysis and Job Shadowing to identify and clearly understand the business process
  • Involved in Business Process Reengineering and Business Process Improvement using techniques like reverse engineering, process benchmarking, etc. with constant interactions with Subject Matter Experts (SMEs)
  • Drafted Project objectives and established Project Management Standards by working with Project Management Office (PMO)
  • Facilitated kick-off meeting and created Stakeholder Register
  • Crafted & maintained Project Management artifacts in Project Notebook to communicate team successes, deliverables, and timelines according to communication plan
  • Created RACI Matrix and made it available to all the stakeholders
  • Collaborated with the team to identify tasks and create Sprint Backlogs
  • Reviewed Systems models, System Specifications, UML diagrams, and charts
  • Maintained SCRUM Task Board to create transparency and track progress of Sprint
  • Constantly monitored the project variance in terms of time and budget and took reactive and proactive actions
  • Kept Project and Project Team Synchronized using PM tools like JIRA
  • Organized and facilitated project meetings with internal and external stakeholders including Senior Management, Business Analysts, Infrastructure Team, Development Team, PMO members, and Business Users
  • Executed Sprint 0 to build trust in team members and steered story mapping. Also, ensured that the team is ready to start sprinting. Coached Stake holders and project team on Scrum, its framework and advantages
  • Facilitated time-boxed SCRUM ceremonies that included Daily Standups, Sprint Planning Meeting, Sprint Review Meeting, Sprint Retrospective Meeting, and Grooming Sessions with Product Owner
  • Proactively involved in Client Negotiations and Team Conflict Management to resolve issue and attain Results
  • Proactively Assessed and Evaluated Project Risk, and took Corrective actions to Mitigate, Transfer, or Accept the Risk. Also, Tracked and Updated Risk Register
  • Introduced Business and Technical Spikes to explore new Business processes and cutting edge Technologies
  • Utilized Communication Plan to provide status updates to stakeholders and get continuous feedback
  • Ensured that team follows the Coding Standards and is adhering with Definition of Done to avoid/reduce Technical Debt
  • Performed Release planning based on team’s current velocity and resource allocation for upcoming sprints

Environment: / Technology Stack: Scrum Framework, JIRA 5.0, Java, Eclipse 4.3, MS Visio 2013, UML, Apache Strut, HP ALM v11, Oracle 11g, Tableau 7.0, Lotus Notes 9, MS Office Suite 2013(Excel, Word, PowerPoint), Service Oriented Architecture

Confidential, New York, NY

Agile Coach / Sr. Business Analyst

Responsibilities:

  • Performed the Gap Analysis to define the current and future business requirements for the new functionalities by analyzing As-Is/To-Be states.
  • Translated the business needs in visual form using MS Visio by creating Business Process Modeling Diagrams and UML diagrams such as sequence, Activity and Use Case Diagrams
  • Safeguarded that subject matter experts (SMEs) are engaged appropriately and timely
  • Drafted Business Requirement Document (BRD) & System Requirement Specification (SRS) to address all functional and non-functional requirements of the sponsors.
  • Placed substantial efforts on team member role training, time boxing and providing strong metrics for all players
  • Understood business validation rules and translated them to technical client-side and server-side validations
  • Implemented Test Driven Development (TDD) to ensure the quality of Application is maintained throughout SDLC
  • Implemented Problem and Incident Management plans to ensure on-time delivery of the application
  • Facilitated all the SCRUM events for the team and tracked sprint Burn-down charts to ensure that development efforts are targeted to meet Sprint goals
  • Assisted the data engineer in creating Data models to suit business needs. Took part in designing OLTP and OLAP systems.
  • Used VersionOne to manage the waterfall-scrum hybrid project. Effectively managed Issue Tracking, User-Story to Resource mapping, Requirement Traceability, and Quality Management
  • Assisted Business sponsors and Product Owner in User Acceptance Testing (UAT)
  • Created transformation logics for the Extract, Transform, and Load (ETL) process to ensure that data integrity is maintained

Environment: / Technology Stack: Waterfall-SCRUM Hybrid methodology, VersionOne, MS SharePoint 2010, MS Visio 2010, MS Office Suite 2010(Excel, Word, PowerPoint), Outlook 2010, Informatica 8.5, 3-Tier Architecture, Java Script, JSP, Ajax

Confidential, Oaks, PA

Project Manager

Responsibilities:

  • Crafted Project Charter and upon sign-off, Facilitated Project kick-off meeting
  • Prepared Project Management Plan that included, Scope Statement, Risk Management Plan, Procurement Plan, Requirement Traceability Matrix, Quality Management Plan, Stakeholder Register, and Communication Plan
  • Managed the triple constraints (Time - Resource - Budget) by creating detailed Project Schedule and Budget and monitoring it
  • Liaison between Business Domain Experts and Technical Team to develop high quality system
  • Effectively facilitated Project Initiation, Planning, Executing, and Closing
  • Preformed Impact Analysis, Cost-Benefit Analysis, Feasibility Study, and ROI calculation to ensure that project is secured from business and technical risk
  • Tracked Project progress by calculating Earned Value and used communication plan to report project status
  • Aided Business Analyst to prepare business requirements documents (BRD's) and System Requirement Specification Documents (SRS) which involved Use Case Models and system requirements
  • Analyzed As-Is/To-Be States during the GAP analysis to identify and clearly define current and future state of business
  • Followed Quality Management Plan and Scope Management to ensure that there is neither score creeps nor gold plating
  • Implemented an effective Project Governance System in collaboration with Project Management Office (PMO)
  • Developed Coding Standard to reduce the technical debt and reduce the complexity of project hand-off and Maintainance
  • Used IBM Cognos to generate reports from data warehouse to better understand the industry trends and anticipate requirement change
  • Supported project management and Quality Assurance through HP ALM
  • Warranted that Requirement Traceability Matrix (RTM) is up-to-date with respect to test cases and requirement
  • Assisted QA team in developing Test plans and also performed UAT testing
  • Wrote Pl/SQL Query to access data from Oracle 10g
  • Utilized Spotfire for Creating dashboard for better stakeholder communication
  • Designed a process to handle a change request and effectively managed change
  • Analyzed WSDL from the web service provider to ensure that vendor side risk is integrated in the project plan
  • Facilitated the production release execution, and obtained internal and external stakeholder approvals

Environment: / Technology Stack: Waterfall Methodology, Bloomberg BPipe, MS Project 2010, HP ALM V11, Oracle 10g, IBM Cognos, Outlook 2010, MS SharePoint 2010, MS Visio 2010, MS Office Suite 2010 (Excel, Word, PowerPoint), N-Tier Architecture

Confidential

Sr. Business Analyst / Scrum Master

Responsibilities:

  • Implemented Agile practices such as product visioning, time-boxing, code/design reviews, continuous integration, technical debt reduction, t ransparency, and self-management
  • Performed root cause analysis using Toyota’s 5 Why approach
  • Identified Business Processes and mapped those to User Stories
  • Prioritized User Stories using KANO, Weighted Average, and other techniques, process flow diagrams, and sequence diagrams
  • Assisted Business Sponsor and Product Owner is creating Product Backlog
  • Supported designers in creating Mock-ups and Wireframes
  • Established Project Status Metrics for Project Status, open issues, and change requests using JIRA
  • Performed duties of SCRUM Master and managed a development team of 2 designers, 3 front-end developers, and 1 database developer to achieve project goals
  • Coached the team on SCRUM framework
  • Facilitated and time-boxed the SCRUM ceremonies that included Sprint Planning Meeting, Daily Standups, Sprint Review Meeting, Sprint Retrospective Meeting and Grooming Sessions with Product Owner
  • Updated and tracked Sprint backlog to create Burn-down charts and ensured that Sprint goals are met

Environment: / Technology Stack: Scrum Framework, Ruby, Rails Framework, JAVA Server Pages (JSP), JavaScript, NodeJS, AngularJS, NetBeans 6.7, SVN 1.6.3, JIRA 4.0, MS Visio, MS Office Suite 2007, Mock-up screens, Wireframes, MySQL Workbench 5.0, MySQL 5.0

Confidential

Sr. Software Developer / Business Analyst

Responsibilities:

  • Due to my familiarity with the project, I played the dual role as a developer and business analyst
  • Performed GAP analysis to identify AS-IS and TO-BE scenarios
  • Gathered requirements for new module, using techniques such as: Interviews, JAD, Document Analysis, and Requirements Workshops
  • Fashioned Mock-up screens and Wireframes to get business sponsors approval on the design
  • Assisted my Product Owner and Scrum Master in creating SRS document
  • Responsible for creating Use-cases, Use-case Diagrams, Activity Diagrams, and Sequence Diagrams
  • Created static and dynamic web pages as per the approved Mock-up screens
  • Collected and documented business processes as well as business rules
  • Assigned with the duty to handle Change requests and conducting impact analysis (Business and Technical)
  • Tracking changes in SRS through version control and maintaining all project related documents on SharePoint

Environment: / Technology Stack: Waterfall-Scrum Hybrid, Ruby on Rails, JavaScript, NetBeans 5.5, MS Project 2007, MS SharePoint 2007, MS Visio, MS Office Suite 2007, Mock-up screens, Wireframes, MySQL 5.0

Confidential

Sr. Software Developer

Responsibilities:

  • Contributed in JAD sessions with business sponsors to identify technical requirements
  • Designed static and dynamic web pages as per client’s requirement as noted by the business analyst and got a sign-off
  • Focused on User Experience (UX) while crafting User Interface (UI)
  • Developed code based on Use cases in SRS
  • Developed Test Plans, Test Scripts and performed unit and integration testing
  • Used SharePoint for version control
  • Performed Technology Impact for a Change Request and submitted it to the Change Control Board (CCB)
  • Followed organizational coding standards to keep Technical Debt to minimum

Environment: / Technology Stack: Waterfall, Ruby on Rails, JavaScript, NetBeans 5.5, MS SharePoint 2007, MS Visio, MS Office Suite 2007, MySQL 5.0

Confidential

Solution Developer

Responsibilities:

  • Developed web applications, as a part of the team, for managing online food ordering and delivery
  • Worked on front-end development and Database integration
  • Participated in JAD session with business owner to identify specific requirements
  • Designed static and dynamic web pages as per client’s requirement and got a sign-off
  • Developed Test Plans, Test Scripts and maintained Master Test Plan

Environment: / Technology Stack: Waterfall, JAVA, JavaScript, Eclipse 3.3, Apache Tomcat, MySQL 5.0, MS Office Suite, MS Visio, Test Director

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